Chase Bank Hours on Veterans Day: What to Expect

Chase Bank is closed on Veterans Day

Chase Bank observes Veterans Day as a federal holiday and closes all branches on November 11. If November 11 falls on a weekend, Chase typically closes on the nearest weekday that the federal government observes the holiday. Online banking, mobile app access, and ATMs remain available 24/7, even when branches are closed.

Because Veterans Day is a federal holiday, Chase follows the same closure schedule as other major banks. This means you cannot visit a branch, speak to a teller, or use in-person services on that day. However, you can still deposit checks through mobile deposit, transfer money between accounts, pay bills online, and withdraw cash from any Chase ATM.

Key Takeaways

• Chase branches close on Veterans Day (November 11), and if that date falls on a weekend, the bank observes the holiday on the nearest weekday that the federal government designates.
• Online banking, the Chase mobile app, and ATMs work normally on Veterans Day, so you can handle most transactions without visiting a branch.
• If you need to deposit a check or handle a transaction that requires a teller, plan ahead and visit your branch the day before or after Veterans Day.
• Wire transfers and other services that depend on bank staff may process more slowly if you initiate them on or near Veterans Day.

What you can and cannot do on Veterans Day

On Veterans Day, you can use Chase's digital services without any interruption. Mobile deposit lets you photograph and submit checks through the Chase app. You can transfer money between your own accounts, pay bills through Chase Bill Pay, send money to other people through Chase QuickPay, and check your balance or transaction history anytime.

You cannot visit a Chase branch, speak to a banker in person, or use teller services. If you need to cash a check that cannot be deposited remotely, deposit a large amount of cash, or discuss account changes with a representative, you will need to wait until the branch reopens. Wire transfers initiated on Veterans Day may not process until the next business day, depending on the time you submit them and your bank's processing schedule.

Planning ahead for Veterans Day banking

If you know you will need in-person banking services around Veterans Day, visit your branch the day before. This is especially important if you need to deposit cash, withdraw a large sum, or handle account changes that require a banker's help. Many people wait until the last minute, so branches can be busier than usual on the day before a holiday.

Check your Chase account online or through the app a few days before Veterans Day to make sure you have enough funds for the holiday period. If you use automatic bill pay or recurring transfers, verify that they are scheduled to process on the correct dates, since some payments may post on the next business day if they are set for Veterans Day itself.

When Chase reopens after Veterans Day

Chase branches reopen the next business day after Veterans Day closes. If Veterans Day falls on a Monday, branches reopen on Tuesday. If it falls on a Friday, branches reopen on Monday. If November 11 falls on a Saturday or Sunday, the federal government observes the holiday on Friday (if the 11th is a Saturday) or Monday (if the 11th is a Sunday), and Chase follows that same schedule.

On the day Chase reopens, branches may be busier than usual because customers who could not visit during the closure will be coming in. If you need to handle time-sensitive banking, consider going early in the morning or calling ahead to ask about wait times at your local branch.

Other federal holidays when Chase closes

Chase observes all federal holidays when the U.S. government offices close. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The bank may also close on the day after Thanksgiving, though this is not a federal holiday.

On all of these holidays, the same rules explore: branches close, but online banking and ATMs remain open. If you are unsure whether a specific date is a Chase closure day, you can check the bank's website or call your local branch to confirm their holiday schedule.

Frequently Asked Questions

Can I use my Chase debit card on Veterans Day?

Yes. Your debit card works at any merchant, ATM, or online retailer on Veterans Day. You can also use it to make purchases, withdraw cash from Chase ATMs, and use it at other banks' ATMs (though you may be charged a fee). Only in-person services at Chase branches are unavailable.

Will my direct deposit process on Veterans Day?

Direct deposits scheduled for Veterans Day may post on that day or the next business day, depending on your employer's payroll system and when they submit the deposit. Most employers process payroll before the holiday, so deposits typically arrive on schedule. Contact your employer's payroll department if you are unsure when your deposit will arrive.

What if I need to report a lost or stolen card on Veterans Day?

Call Chase's 24/7 customer service line to report a lost or stolen card, even on Veterans Day. The number is on the back of your card. Chase's phone support operates around the clock, including holidays, so you can freeze your card when ready without waiting for a branch to reopen.

Can I pay my Chase credit card bill on Veterans Day?

Yes. You can pay your Chase credit card bill online, through the mobile app, or by phone on Veterans Day. Payments made before midnight are typically posted the same day. If you pay after midnight or very early in the morning, the payment may post the next business day, but it will still count as on-time if your due date is after Veterans Day.