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Finding Your Chase Bank Routing Number

Chase's routing number depends on which state you bank in and which type of account you have

Chase does not have a single routing number for the entire bank. Instead, Chase maintains different routing numbers for different regions and account types. The routing number you need is determined by the state where your Chase branch is located and whether you have a checking account, savings account, or money market account.

Your routing number appears on the bottom left of your checks, and you can also find it by logging into your Chase online banking account or by calling Chase customer service at 1-800-935-9935. If you are setting up a direct deposit, wire transfer, or automatic bill payment, you will need the correct routing number for your specific account.

Key Takeaways

  • Chase routing numbers vary by state and account type, so the number for a checking account in California differs from one in New York.
  • Your routing number appears on the bottom left corner of your checks, printed before your account number.
  • You can find your routing number by logging into Chase online banking, calling 1-800-935-9935, or visiting a Chase branch in person.
  • You will need your correct routing number to set up direct deposit, wire transfers, or automatic bill payments.
  • The routing number is a nine-digit code that identifies your bank and the specific location where your account is held.

How to locate your routing number on a check

The easiest way to find your routing number is to look at a check from your account. At the bottom left of the check, you will see three groups of numbers separated by colons or special symbols. The first group of nine digits is your routing number. The second group is your account number, and the third is the check number.

If you do not have checks available or prefer not to use them, you can retrieve your routing number through other methods. The routing number printed on your checks is specific to the branch location and account type associated with that checkbook.

Finding your routing number through Chase online banking

Log into your Chase account at chase.com using your username and password. Once you are logged in, navigate to the account details or account information section. This is typically found under a menu labeled "Account" or "Settings." Chase displays your routing number alongside your account number in this section.

If you cannot locate it in your account details, you can also find it by initiating a wire transfer or setting up a direct deposit within the platform. Chase will display your routing number as part of the process, even if you do not complete the transaction. This method works whether you use the Chase mobile app or the website.

Calling Chase customer service for your routing number

You can call Chase customer service at 1-800-935-9935 to speak with a representative who can provide your routing number. Have your account number and a form of identification ready when you call. The representative will verify your identity and then give you the correct routing number for your account.

Chase customer service is available seven days a week. Wait times vary depending on the time of day and how busy the lines are. If you are calling during business hours, you may reach someone more quickly than during evenings or weekends.

Visiting a Chase branch in person

You can walk into any Chase branch and ask a teller or banker for your routing number. Bring your debit card or a form of identification so the staff can look up your account. This method is useful if you want to confirm your routing number when ready or if you have other banking questions to address at the same time.

Branch hours vary by location, so check the Chase website or call ahead to confirm when your nearest branch is open. Some branches have extended hours on certain days, while others may have limited weekend availability.

Understanding what your routing number is used for

Your routing number identifies the specific Chase location that holds your account. Banks use routing numbers to process transfers between accounts at different financial institutions. When you set up direct deposit from an employer, the employer's payroll system uses your routing number and account number to send your paycheck to the correct bank and account.

Wire transfers also require your routing number. If someone outside your bank wants to send you money electronically, they will need both your routing number and your account number. Automatic bill payments work the same way — your biller uses your routing number to pull funds from your account on the scheduled date.

Common mistakes when using your routing number

The most common error is using the wrong routing number for your state or account type. If you provide an incorrect routing number, your direct deposit may be delayed or sent to the wrong account. Wire transfers sent to the wrong routing number can take several days to be returned to the sender.

Another mistake is confusing your routing number with your account number. Your account number is unique to your individual account, while your routing number is shared by all customers at that particular Chase branch location. Always double-check that you are providing the correct nine-digit routing number and not your account number when setting up transfers or payments.

Frequently Asked Questions

Is the routing number on my checks the same as my account number?

No. Your routing number is the first nine digits at the bottom left of your check. Your account number comes after the routing number and is typically 10 to 12 digits long. You need both numbers for most banking transactions, but they serve different purposes.

Do all Chase customers in my state have the same routing number?

Not necessarily. Chase routing numbers are assigned by branch location and account type. Two Chase customers in the same state may have different routing numbers if their accounts are held at different branch locations or if they have different account types, such as one having a checking account and another having a savings account.

What should I do if I provide the wrong routing number for a direct deposit?

Contact your employer's payroll department when ready and provide the correct routing number and account number. They can update your direct deposit information before the next pay cycle. If the deposit has already been sent to the wrong account, it may take several business days to be returned and reprocessed to the correct account.

Can I use the same routing number for wire transfers and bill payments?

Yes. The routing number for your Chase account works for all types of electronic transfers, including wire transfers, direct deposits, and automatic bill payments. As long as you are using the correct routing number for your specific account and branch location, it will work for any electronic banking transaction.

Will my routing number change if I move to a different state?

If you move and open a new Chase account at a branch in a different state, your new account will have a different routing number based on that state's location. If you keep your existing account open and straightforward move, your routing number stays the same because it is tied to the branch where your account is held, not your personal address.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.