Chase Bank Hours: When Branches and Customer Service Are Open

Chase branch hours vary by location, but most open at 9 a.m. on weekdays

Chase does not set a single opening time for all branches. Each location has its own schedule based on the bank's needs and local demand. Most Chase branches open at 9 a.m. Monday through Friday, but some open as early as 8 a.m., and a few open at 10 a.m. The only way to know your specific branch's hours is to look them up by address.

You can find your branch's exact hours on Chase's website by entering your zip code or address into their branch locator tool. You can also call the branch directly, or use Google Maps, which usually displays current hours for bank locations. If you are planning a visit, checking ahead takes 30 seconds and saves a trip.

Key Takeaways

• Most Chase branches open at 9 a.m. on weekdays, but hours vary by location, so you must check your specific branch.
• Saturday hours are typically 9 a.m. to 1 p.m., and most Chase branches are closed on Sunday.
• Chase customer service phone lines are open seven days a week, usually from 8 a.m. to 9 p.m., but the number varies depending on your account type.
• You can handle many banking tasks online or through the Chase mobile app without visiting a branch or calling.

Finding your branch's specific hours

The Chase branch locator is the fastest way to see hours. Go to chase.com, select "Locations" or "Find a Branch," enter your address or zip code, and the results will show each nearby branch with its full weekly schedule. The hours displayed are usually current, but branch schedules can change seasonally or without notice.

If you cannot find the information online, call the branch directly. The phone number appears in the locator results. A staff member can confirm whether the branch is open today and answer questions about services available at that location — some smaller branches do not offer all services.

Saturday and Sunday hours

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., though some locations stay open until 2 p.m. or 3 p.m. A few branches in high-traffic areas may have longer Saturday hours. Sunday hours are rare; most Chase branches are closed on Sunday, though a small number of locations in major cities do open for limited hours.

If you need banking services on a weekend, check your branch's schedule before you go. If your branch is closed, you can still use ATMs, mobile deposit, and online banking. For urgent issues, Chase customer service is available by phone on weekends.

Chase customer service phone hours

Chase customer service lines are open seven days a week. Hours are typically 8 a.m. to 9 p.m. in your local time zone, but the exact hours depend on which line you call. The number on the back of your debit card or credit card connects you to customer service for that specific account.

If you call outside of those hours, you will reach an automated system. You can still report a lost or stolen card, check your balance, or make a payment through the automated menu. For complex issues that require speaking to a person, you may need to call back during business hours.

What you can do without visiting a branch

Many banking tasks do not require a branch visit or phone call. You can transfer money between your own accounts, pay bills, deposit checks by phone camera through mobile deposit, and check your balance through the Chase app or website. You can also set up direct deposit, change your PIN, and dispute a transaction online.

If you need to open a new account, deposit cash, or handle something that requires a signature, you will need to visit a branch or call. For those situations, knowing your branch's hours ahead of time prevents wasted trips.

ATM access outside of branch hours

Chase ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, and transfer money between accounts at any Chase ATM, even when the branch is closed. If you use an ATM outside the Chase network, you may be charged a fee by both Chase and the other bank.

The Chase app and website let you find the nearest ATM to your location. If you are traveling, you can search for ATMs in a different city before you arrive.

Holiday hours and closures

Chase branches are closed on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. Customer service phone lines may have reduced hours on holidays but are usually available.

If you need to handle banking on a holiday, use online banking, the mobile app, or an ATM. Check your branch's website or call ahead if you are unsure whether it will be open on a specific date.

Frequently Asked Questions

What time does Chase open on Monday?

Most Chase branches open at 9 a.m. on Monday, but some open at 8 a.m. or 10 a.m. Check your specific branch's hours using the branch locator on chase.com or by calling the location directly.

Is Chase open on Sunday?

Most Chase branches are closed on Sunday. A small number of locations in major cities may have limited Sunday hours. Use the branch locator to check whether your nearest branch is open on Sunday, or use ATMs and online banking instead.

Can I reach Chase customer service at night?

Yes. Chase customer service is available by phone until 9 p.m. in most time zones, seven days a week. The number is on the back of your card. Outside those hours, you can use the automated system to report a lost card or check your balance.

Do all Chase branches have the same hours?

No. Each branch sets its own schedule based on location and demand. Some open at 8 a.m., most at 9 a.m., and a few at 10 a.m. Saturday and Sunday hours also vary. Always check your specific branch before visiting.

Can I do my banking if the branch is closed?

Yes. You can use ATMs 24/7, deposit checks through mobile deposit, transfer money, pay bills, and check your balance through the app or website. For tasks that require a signature or cash deposit, you will need to visit during branch hours.