Finding Chase Bank Hours and Locations Near You
Chase Bank opening times vary by branch location and day of the week
Most Chase branches open at 9 a.m. on weekdays, but some open as early as 8 a.m., and a few stay open until 6 p.m. or later. Saturday hours typically run from 9 a.m. to 1 p.m., though some branches extend to 3 p.m. Many Chase locations are closed on Sundays, though a small number of high-traffic branches do open on Sunday afternoons. The only reliable way to know your specific branch's hours is to look them up directly — posted hours on the Chase website or a phone call to the branch itself.
Chase does not publish a single standard schedule across all branches. Hours depend on the location's traffic, staffing, and local market conditions. A branch in a downtown business district may have different hours than one in a suburban shopping center. Holiday schedules also change — branches typically close on major federal holidays like Thanksgiving, Christmas, and New Year's Day, though some may have modified hours the day before or after.
Key Takeaways
- Weekday hours at most Chase branches are 9 a.m. to 5 p.m., but some open at 8 a.m. or stay open until 6 p.m.
- Saturday hours are usually 9 a.m. to 1 p.m., though some branches stay open until 3 p.m.
- Most Chase branches are closed on Sundays, with rare exceptions in high-traffic areas.
- The Chase website branch locator and a direct phone call are the fastest ways to confirm hours for your nearest location.
- Holiday schedules differ from regular hours, so check ahead before visiting on or around major holidays.
How to find your nearest Chase branch and its hours
Go to chase.com and use the "Find a Branch" tool at the top of the page. Enter your zip code or city name, and the tool will show all Chase locations within a set distance, ranked by proximity. Each result displays the full address, phone number, and hours for that specific branch — broken down by day of the week. This is the most current source because branch managers update hours directly in the system when changes occur.
If you do not have internet access or prefer to speak with someone, call Chase customer service at 1-800-935-9935. A representative can tell you the hours of your nearest branch and may also be able to answer questions about whether you need to visit in person or whether you can handle your task by phone or through the Chase mobile app.
What you can do outside branch hours
Chase ATMs are available 24/7 at most branch locations and at many retail stores, gas stations, and other partner locations. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope deposit), transfer money between accounts, and check your balance at any time. The Chase mobile app also lets you deposit checks by photograph, pay bills, transfer money, and view your account without visiting a branch.
For issues that require speaking with someone, Chase phone banking is available Monday through Friday from 8 a.m. to 8 p.m. Eastern time, and Saturday from 9 a.m. to 5 p.m. Eastern time. If you need to speak with someone outside those hours, you can schedule a callback through the app or website, and a representative will contact you during business hours.
Why branch hours matter for specific tasks
Some banking tasks can only be done in person at a branch. These include opening a new account with a banker's consultation, explore for a mortgage or home equity line of credit, renting a safe deposit box, obtaining a cashier's check or money order, or resolving a dispute that requires a manager's review. If you need to do one of these things, confirm the branch is open before you go — and consider calling ahead to ask whether a specific banker or department is available, since not all branches staff all services equally.
Other tasks — like depositing checks, transferring money, or paying bills — can be done through the app, website, or ATM outside of branch hours. Knowing which category your task falls into helps you decide whether you need to wait for the branch to open or whether you can handle it when ready through another channel.
Planning around holiday schedules
Chase branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches also close on Good Friday. On the day before a major holiday, hours may be shortened — for example, a branch might close at 2 p.m. instead of 5 p.m. on the day before Thanksgiving.
If you need to handle banking during a holiday week, plan ahead. Check the branch locator tool for holiday hours, or call the branch directly. Many people wait until the last business day before a holiday to deposit checks or withdraw cash, so branches can be busier than usual on those days.
Using Chase services when your branch is closed
If you need to deposit a check and the branch is closed, use mobile check deposit through the Chase app. Take a photo of the front and back of the check, enter the amount, and submit it. The funds are usually available within one business day. For cash deposits, you will need to wait for the branch to open — Chase does not offer 24/7 cash deposit at all locations, though some high-traffic branches have after-hours deposit envelopes or ATMs that accept cash.
If you need to speak with a banker about an account issue and the branch is closed, call 1-800-935-9935 or use the callback feature in the app. For urgent issues outside normal phone banking hours, some Chase locations have a 24/7 customer service line for account security concerns — the number is on the back of your debit card.
Frequently Asked Questions
Do all Chase branches have the same hours?
No. Hours vary by location based on traffic, staffing, and local market conditions. A downtown branch may open at 8 a.m. and close at 6 p.m., while a suburban branch might open at 9 a.m. and close at 5 p.m. Always check the specific branch's hours using the Chase website locator or by calling the branch directly.
Can I deposit a check outside of branch hours?
Yes, if you use mobile check deposit through the Chase app. Photograph the front and back of the check and submit it through the app. Funds are usually available within one business day. For cash deposits, you will need to visit during branch hours or use an after-hours deposit envelope if your branch offers one.
What if I need to visit on a Sunday?
Most Chase branches are closed on Sundays. Check the branch locator to see if your nearest location is one of the rare branches that opens on Sunday afternoons. If not, plan your visit for Saturday morning or a weekday. For non-urgent tasks, use the mobile app, website, or ATM instead.
Are Chase branches open on federal holidays?
No. Chase branches close on major federal holidays including New Year's Day, Independence Day, Thanksgiving, and Christmas. Some branches also close on Good Friday and Martin Luther King Jr. Day. Check the branch locator or call ahead if you need to visit during a holiday week, as hours may be shortened on the day before a holiday.
How do I learn about my branch has extended hours?
Use the Chase branch locator at chase.com and enter your zip code. The tool shows hours for each day of the week for every location. You can also call the branch directly at the number listed in the locator, or call Chase customer service at 1-800-935-9935.
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.