When Chase Bank Branches Open and Close
Chase branch hours vary by location, but most open at 9 a.m. on weekdays
Chase does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. Most Chase branches open at 9 a.m. Monday through Friday, but some open as early as 8 a.m. or as late as 10 a.m. Weekend hours are shorter — Saturday hours typically start at 9 a.m. or 10 a.m., and many branches close by 1 p.m. or 2 p.m. on Saturday. Most Chase branches are closed on Sunday, though a small number of high-traffic locations stay open.
The fastest way to find your branch's exact hours is to visit Chase.com, enter your zip code or address in the branch locator, and click on the specific branch. The hours appear on that branch's page, along with the phone number and services available at that location. You can also call the branch directly — the number is listed in the locator — or use Google Maps, which pulls Chase's official hours and flags any temporary closures.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays, but hours vary by location and some open at 8 a.m. or 10 a.m.
- Saturday hours are typically 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sunday.
- The Chase branch locator at Chase.com shows the exact hours for your nearest location.
- Calling the branch directly or checking Google Maps will show you current hours, including any temporary changes.
How to find your branch's hours on Chase.com
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code, city, or street address. The search returns a list of nearby branches with distance from your location. Click on the branch you plan to visit.
The branch detail page shows the full weekly schedule — opening and closing times for each day of the week. It also lists which services are available at that branch (some smaller locations do not offer safe deposit boxes, notary services, or business banking). If the branch has temporary hours due to staffing or renovation, that information appears on the same page. Bookmark or save this page if you visit the same branch regularly.
What to do if you need banking outside regular branch hours
Chase ATMs are available 24/7 at most branch locations and at thousands of other ATMs nationwide. You can withdraw cash, deposit checks, transfer money, and check your balance without visiting a teller. If you need to speak to someone outside branch hours, Chase offers phone banking at 1-800-935-9935 (the number is on your debit card and statements). Phone banking is available most hours, though wait times are longer in early morning and evening.
For urgent issues, Chase also offers online chat through Chase.com and a mobile app. Chat hours vary but typically run from early morning through late evening. If your issue requires a teller — such as depositing cash, ordering a cashier's check, or resolving a fraud claim — you will need to visit during branch hours or call to schedule an appointment. Many branches now allow you to book a teller appointment online through the branch locator, which can save you a wait.
Holiday hours and temporary closures
Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches also close on Good Friday. On the day before or after a holiday, hours may be shortened. Check your branch's page on Chase.com a few days before a holiday to confirm whether it will be open and what the hours will be.
Branches may also have temporary closures for renovation, staffing changes, or other reasons. These are posted on the branch detail page and often appear in the branch locator with a note. If you are planning a visit for something specific — like ordering checks or opening an account — call ahead to confirm the branch is open and that the service you need is available that day.
Differences between full-service branches and limited-service locations
Chase operates two types of locations: full-service branches and limited-service branches or kiosks. Full-service branches have tellers, loan officers, and a wide range of services. Limited-service locations may have only an ATM, a few self-service machines, or a single teller window. Limited-service locations often have shorter hours than full-service branches.
The branch locator tells you which type each location is and what services are offered. If you need a specific service — such as opening a business account, explore for a loan, or getting a cashier's check — confirm that your nearest branch offers it before you go. Some services are only available at full-service branches or by appointment.
Using Chase mobile app to check hours and do banking
The Chase mobile app includes a branch locator with hours, and you can use the app itself to do most banking tasks without visiting a branch. You can deposit checks by taking a photo, transfer money, pay bills, and check your balance. The app is available 24/7 on iOS and Android. If you have not downloaded it, search "Chase Bank" in your phone's app store.
The app also shows you the nearest Chase ATM and its hours. If you need to speak to someone, you can start a chat session through the app during business hours. For account issues that require a teller, the app can help you schedule an appointment at a branch near you.
Frequently Asked Questions
Do all Chase branches open at 9 a.m.?
No. Most open at 9 a.m., but some open at 8 a.m. or 10 a.m. depending on location and local demand. Check your specific branch on Chase.com to see its exact opening time.
Is Chase open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though hours vary by location. Some branches have shorter Saturday hours or are closed on Saturday. Check your branch's page to confirm.
Can I do banking on Sunday?
Most Chase branches are closed on Sunday. However, you can use Chase ATMs 24/7, do mobile banking through the app, and call phone banking at 1-800-935-9935. A very small number of high-traffic branches are open on Sunday — check your branch locator to see if yours is one of them.
What if my branch is closed when I need to deposit cash?
If you need to deposit cash outside branch hours, look for a Chase ATM that accepts cash deposits — not all do. Otherwise, you will need to wait until the branch opens. You can call the branch to ask which ATMs near you accept cash deposits.
How do I schedule an appointment at my Chase branch?
Many Chase branches allow you to book an appointment through the branch locator on Chase.com or through the mobile app. Select your branch, look for the appointment option, and choose a time. You can also call the branch directly to schedule.
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.