Chase Bank Branch and ATM Hours: What to Know Before You Go

Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location sets its own schedule based on customer traffic and staffing. Most branches open at 9 a.m. Monday through Friday, but some open as early as 8 a.m. or as late as 10 a.m. Closing times typically fall between 5 p.m. and 6 p.m. on weekdays, though a few locations stay open until 7 p.m.

Saturday hours are shorter. Most Chase branches open at 9 a.m. and close between 1 p.m. and 3 p.m. on Saturday. Many branches are closed on Sunday, though some locations in high-traffic areas may open for a few hours on Sunday afternoon.

The only way to know your specific branch's hours is to look them up by address. Chase provides this information on its website and through its mobile app, and you can also call the branch directly.

Key Takeaways

• Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
• Saturday hours are typically 9 a.m. to 1 p.m. or 3 p.m., and most branches are closed on Sunday.
• You can find your branch's exact hours on Chase.com, in the Chase mobile app, or by calling the branch directly.
• Chase ATMs are available 24 hours a day, seven days a week, regardless of branch hours.
• Holiday schedules may differ from regular hours, so check before visiting on a holiday.

How to find your branch's specific hours

Chase's website has a branch locator tool at Chase.com. Enter your address or zip code, and the tool will show all nearby branches with their hours listed for each day of the week. The hours displayed are current for that location.

The Chase mobile app includes the same locator. Open the app, tap the menu icon, select "Locations," and search by address or zip code. You will see hours, phone numbers, and services offered at each branch.

If you prefer to call, dial the main Chase customer service line and ask for your nearest branch, or search online for "Chase branch near me" followed by your city name to find the phone number directly.

Weekend and holiday hours

Saturday hours are shorter than weekday hours at nearly all Chase branches. Most open at 9 a.m. and close between 1 p.m. and 3 p.m. Some branches in busy urban areas may stay open until 4 p.m. on Saturday, but this is less common.

Most Chase branches are closed on Sunday. A small number of locations in major cities may open on Sunday afternoon from around noon to 3 p.m., but you should not assume your branch is open on Sunday without checking first.

On federal holidays — including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — Chase branches are closed. Some holidays may affect ATM availability as well, though most Chase ATMs remain operational. Check the branch locator before visiting on or around a holiday.

Chase ATM hours and access

Chase ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money, and check your balance at any Chase ATM at any time, even when the branch itself is closed.

Chase has over 16,000 ATMs nationwide, and you can find them at Chase branches, grocery stores, pharmacies, and other retail locations. The branch locator tool on Chase.com and the mobile app will show you ATM locations near you.

If you use an ATM outside the Chase network, you may be charged a fee by both Chase and the ATM operator. Chase reimburses some out-of-network ATM fees depending on your account type, so check your account terms.

What services require a visit during branch hours

Some banking tasks can only be done during branch hours with a teller or banker. These include opening a new account, explore for a loan or credit card in person, ordering a cashier's check, reporting a lost or stolen debit card in person, and discussing complex account issues.

Many of these services can also be done online, by phone, or through the mobile app. For example, you can open a checking or savings account online without visiting a branch. You can report a lost card by calling customer service or using the app. Before making a trip to the branch, check whether your task can be completed remotely.

Planning your visit

Chase branches are typically busiest on Friday afternoons and early mornings on weekdays. If you want shorter wait times, visit on a Tuesday, Wednesday, or Thursday morning between 10 a.m. and noon.

If you need to speak with a banker about a specific service — such as opening an account or discussing a loan — you may want to call ahead to ask whether an appointment is recommended. Some branches require appointments for certain services, especially during busy times.

Bring a government-issued photo ID and any documents related to your transaction. If you are opening an account, you will need proof of address as well.

Frequently Asked Questions

Are all Chase branches open at the same time?

No. Each Chase branch sets its own hours based on location and customer demand. Most open at 9 a.m. on weekdays, but some open earlier or later. Always check your specific branch's hours before visiting.

Can I do my banking outside of branch hours?

Yes. Chase ATMs are open 24/7, and you can handle many tasks online or through the mobile app anytime. You can check balances, transfer money, pay bills, and deposit checks remotely without visiting a branch.

What if I need to visit a branch on Sunday?

Most Chase branches are closed on Sunday. A very small number in major cities may open Sunday afternoon, but this is not standard. Check the branch locator to see if your location is open, or use online banking and ATMs instead.

Do Chase ATMs charge fees?

Chase ATMs are free for Chase customers. If you use an ATM outside the Chase network, both Chase and the ATM operator may charge a fee. Some Chase accounts reimburse out-of-network fees — check your account agreement to see if yours does.

What should I do if I need banking services but the branch is closed?

Call Chase customer service, use the mobile app, or visit Chase.com. Many services — account opening, bill pay, transfers, check deposits, and card reporting — can be completed without visiting a branch. For services that require in-person help, schedule an appointment for the next business day.