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When Chase Bank Branches Close and How to Find Your Location's Hours

Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays

Chase does not set a single closing time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. The most common weekday hours are 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some branches in busy areas stay open until 7 p.m. or later. Saturday hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m. Most Chase branches are closed on Sundays.

The only way to know your specific branch's closing time is to check Chase's branch locator on chase.com, call the branch directly, or visit in person. Hours also change seasonally and around holidays, so checking before you go prevents a wasted trip. Some branches in urban areas or shopping centers may have extended hours, while branches in smaller towns typically close earlier.

Key Takeaways

  • Most Chase branches close between 5 p.m. and 6 p.m. on weekdays, but hours vary by location and some branches stay open until 7 p.m. or later.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., and most branches are closed on Sundays.
  • You can find your branch's exact hours on chase.com using the branch locator, by calling the branch directly, or by visiting in person.
  • Chase branches may have different hours around holidays and during seasonal changes, so confirm before making a trip.
  • Chase ATMs and online banking are available 24 hours a day, seven days a week, even when branches are closed.

How to find your branch's closing time

Visit chase.com and use the "Find a Branch" tool at the top of the page. Enter your address or zip code, and the results will show each nearby branch with its full hours of operation listed below the address. The hours shown reflect the current schedule, including any holiday adjustments. You can also filter results by services offered, such as mortgage specialists or investment advisors, to find a branch that meets your specific needs.

If you prefer to call, dial the main Chase customer service number on the back of your debit card or look up your specific branch's phone number through the branch locator. A representative can tell you today's hours and confirm whether the branch is open before you travel. This is especially useful if you need a particular service, because the representative can also tell you whether that service is available at your branch or if you need to visit a different location.

Weekend and holiday hours

Saturday hours are shorter than weekday hours at most branches. You will typically find branches open from 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m. on Saturday. Some high-traffic locations may stay open until 4 p.m. or 5 p.m. on Saturday, but this is less common. Very few Chase branches are open on Saturday mornings before 9 a.m.

Chase branches are closed on Sundays at nearly all locations. On federal holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day, branches are also closed. Some branches may close early on the day before a major holiday. Check the branch locator or call ahead if you need to visit around a holiday, because holiday schedules can vary by location and year.

When you can access your account outside branch hours

Chase ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM without waiting for a branch to open. ATMs are located inside Chase branches, at other Chase locations, and throughout the network of partner banks and retailers. Most Chase ATMs do not charge a fee to Chase customers, even if the ATM is at a different bank's location.

Chase also offers online banking and the Chase mobile app, both available around the clock. You can pay bills, transfer money, deposit checks by photograph, and manage your accounts from your phone or computer at any time. For questions that require speaking to a person, Chase customer service is available by phone 24 hours a day, seven days a week. You can reach customer service by calling the number on the back of your debit card or by using the messaging feature in the mobile app.

What services require a branch visit

Some transactions can only happen inside a branch during business hours. These include opening a new account in person, explore for a loan or credit card with a banker, ordering a cashier's check, reporting a lost or stolen card in person, and discussing complex account issues face-to-face. You may also need to visit a branch to deposit a large amount of cash or to resolve disputes about transactions.

If you need one of these services, plan your visit during your branch's open hours. Many of these tasks can also be started online or by phone and completed at the branch, so you may be able to shorten your visit by preparing beforehand. For example, you can start a loan process online and then meet with a banker at the branch to finish the process.

Frequently Asked Questions

Are all Chase branches open at the same time?

No. Each Chase branch sets its own hours based on location and demand. While most branches open at 9 a.m. on weekdays, closing times range from 5 p.m. to 7 p.m. or later. Check your specific branch's hours on chase.com or by calling ahead.

Can I do my banking if the branch is closed?

Yes. Chase ATMs work 24/7, and online banking and the mobile app are available anytime. You can withdraw cash, deposit checks, transfer money, and pay bills without visiting a branch. For questions, call Chase customer service at the number on your card — they are available around the clock.

What time do Chase branches close on Saturday?

Most Chase branches close between 1 p.m. and 3 p.m. on Saturday, though some busy locations may stay open until 4 p.m. or 5 p.m. Check your branch's specific Saturday hours on chase.com or by calling the branch directly.

Is Chase open on holidays?

No. Chase branches are closed on federal holidays including Thanksgiving, Christmas, New Year's Day, and Independence Day. Some branches may close early on the day before a major holiday. Check the branch locator on chase.com for holiday hours at your location.

Can I deposit checks when the branch is closed?

Yes. You can deposit checks 24/7 using the Chase mobile app by taking a photograph of the front and back of the check. You can also deposit checks at Chase ATMs during their operating hours. Deposits made after business hours or on weekends typically post to your account the next business day.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.