Chase Bank Branch and ATM Hours: What You Need to Know

Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays

Chase does not set a single closing time for all branches. Each location sets its own hours based on customer traffic and staffing. A branch in a downtown office building may close at 5 p.m., while a suburban branch might stay open until 6 p.m. Some branches in high-traffic areas open on Saturday mornings, usually from 9 a.m. to 1 p.m., and most are closed on Sundays.

The fastest way to find your branch's exact hours is to visit Chase.com, enter your zip code in the branch locator, and click on the specific branch. You will see the hours for that location, including any holiday closures. You can also call the branch directly or use Google Maps, which pulls Chase's official hours.

If you need to deposit money or withdraw cash outside branch hours, Chase ATMs are available 24/7. ATMs do not close, and you can use them at any time of day or night. Deposits made at a Chase ATM before the branch's cutoff time (usually 9 p.m.) post the same business day; deposits after that post the next business day.

Key Takeaways

• Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., but hours differ by location.
• Saturday hours are typically 9 a.m. to 1 p.m. at branches that are open; most Chase branches are closed on Sundays.
• Chase ATMs operate 24/7 and accept deposits and withdrawals outside of branch hours.
• The branch locator on Chase.com shows the exact hours for your nearest location, including holiday schedules.
• Deposits made at a Chase ATM before 9 p.m. usually post the same business day; later deposits post the next business day.

How to find your specific branch's closing time

Chase operates thousands of branches across the United States, and each one maintains its own schedule. The official branch locator on Chase.com is the most reliable source. Go to the site, select "Locations," enter your zip code or address, and a list of nearby branches will appear with their hours listed below each address.

The hours shown include Monday through Friday, Saturday, and Sunday. If a branch is closed on a particular day, that day will not appear in the list. Holiday closures are also noted, so you can see in advance if your branch will be closed on Thanksgiving, Christmas, or New Year's Day.

If you prefer to call, the phone number for each branch is listed in the locator as well. A staff member can confirm hours and let you know if there are any temporary changes due to staffing or maintenance.

What to do if you need banking services after hours

Chase ATMs are open around the clock, seven days a week. You can withdraw cash, deposit checks or cash, transfer money between accounts, and check your balance at any Chase ATM without waiting for a branch to open. If you use an ATM outside the Chase network, you may be charged a fee by the other bank, though Chase reimburses out-of-network ATM fees for some account types.

For questions that require speaking to a person, Chase offers phone banking 24/7. Call the number on the back of your debit card or credit card to reach customer service. You can also use the Chase mobile app to transfer money, pay bills, deposit checks by photo, and manage your account at any time.

If you need to speak to someone in person outside of branch hours, you will have to wait until the branch reopens. Chase does not offer evening or weekend in-person appointments at most locations, though some branches in major cities may have extended hours on certain days.

Chase holiday closures and schedule changes

Chase branches close on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, all branches are closed and ATMs are the only way to access your money in person.

The branch locator on Chase.com displays holiday closures for the current year. If you are planning a banking task around a holiday, check the locator a few days in advance to confirm whether your branch will be open. Some branches may also close early on the day before a major holiday, so it is worth verifying.

Occasionally, a branch may close temporarily for renovations or staffing changes. These temporary closures are usually announced on the branch's page in the locator, and you will be directed to the nearest open branch.

Differences between drive-through and lobby hours

Some Chase branches have different hours for the drive-through window and the lobby. The drive-through may stay open 30 minutes to an hour longer than the lobby, allowing you to conduct transactions from your car after the building closes. The branch locator specifies drive-through hours separately if they differ from lobby hours.

Drive-through services typically include deposits, withdrawals, and check cashing. However, if you need to open a new account, explore for a loan, or discuss account details with a banker, you will need to visit during lobby hours.

Using Chase's mobile app and online banking outside of branch hours

Chase's mobile app and website are open 24/7 and do not have closing times. You can check your balance, transfer money between your own accounts, pay bills, deposit checks by taking a photo, and send money to other people at any time of day or night.

Some transactions, such as wire transfers or large transfers to external accounts, may have processing delays if you initiate them outside of business hours. These transactions typically process the next business day. when ready transfers between your own Chase accounts usually go through when ready, even at 3 a.m.

If you run into a problem while using the app or website, you can contact Chase customer service by phone 24/7. A representative can walk you through the issue or escalate it to the appropriate department.

Frequently Asked Questions

What time does Chase close on Friday?

Most Chase branches close between 5 p.m. and 6 p.m. on Friday, the same as other weekdays. Some branches may stay open slightly later on Friday, but this varies by location. Check your branch's hours in the Chase locator to confirm.

Can I deposit a check at Chase after the branch closes?

Yes. You can deposit checks at a Chase ATM 24/7, and the deposit will post the same business day if you make it before 9 p.m. After 9 p.m., the deposit posts the next business day. You can also deposit checks through the Chase mobile app by photographing the front and back of the check.

Are Chase branches open on Saturday?

Some Chase branches are open on Saturday, typically from 9 a.m. to 1 p.m., but not all locations offer Saturday hours. Use the branch locator on Chase.com to see whether your nearest branch is open on Saturday and what time it closes.

What if my Chase branch is closed and I need cash right now?

Chase ATMs are available 24/7 and can dispense cash at any time. If you do not have a Chase ATM nearby, you can use an ATM from another bank, though you may be charged a fee. Alternatively, you can withdraw cash from a grocery store or pharmacy that offers cash back with a debit card purchase.

Does Chase customer service close?

No. Chase phone banking and customer service are available 24/7. Call the number on the back of your card to reach a representative at any time, including nights, weekends, and holidays.