How to Find a Chase Bank Branch or ATM Near You

Chase has over 4,700 branches and 16,000 ATMs across the United States, but the fastest way to find one is through their branch locator tool on Chase.com or their mobile app rather than calling or searching online without a map.

If you need to visit a physical location, the Chase branch locator shows you the exact address, hours, and services available at each branch. You can search by zip code, city, or street address. The same tool finds Chase ATMs, which are often in different locations than branches — some are inside grocery stores, pharmacies, or other retail locations.

The mobile app version of the locator also shows you directions and lets you see real-time wait times at some branches, which helps if you want to avoid a long line. If you do not have internet access, you can call Chase customer service at the number on the back of your debit or credit card, and they can tell you the nearest branch or ATM.

Key Takeaways

• The Chase branch locator on Chase.com or the Chase mobile app is the fastest way to find a nearby branch or ATM with current hours and services.
• Chase ATMs are often located outside of branches — in grocery stores, pharmacies, and other retail locations — so search separately if you only need cash.
• The mobile app shows real-time wait times at some branches, which helps you decide whether to go now or come back later.
• If you cannot access the online locator, call the customer service number on the back of your Chase card to find the nearest location.

Using the Chase Branch Locator on Their Website

Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation menu. Enter your zip code or city name in the search box. The results show branches and ATMs sorted by distance from your location.

Each result displays the full address, phone number, hours of operation, and which services are available at that location. Not all branches offer the same services — some are smaller and may not have a mortgage specialist or business banking desk. The locator tells you what to expect before you go.

You can also filter results by service type if you need something specific, like a safe deposit box or a notary. This saves you from driving to a branch that does not offer what you need.

Finding Chase ATMs Outside of Branches

Chase ATMs appear in the same locator tool, but many are not at branches. You will find them in supermarkets like Kroger and Safeway, drugstores like Walgreens and CVS, and other retail locations. If you only need to withdraw cash or deposit a check, searching for ATMs alone narrows your options and often finds something closer to you.

The locator shows whether each ATM accepts deposits, which matters if you need to deposit a check or cash. Some ATMs only dispense cash. You can also use the Chase mobile app to deposit checks by taking a photo of the front and back — you do not need to visit an ATM or branch for that transaction.

Using the Chase Mobile App to Locate Branches and ATMs

read the Chase mobile app and log in with your username and password. Tap the menu icon and select "Locations" or "Find a Branch." The app uses your phone's location to show nearby branches and ATMs on a map.

The app version includes features the website does not: real-time wait times at some branches, directions through your phone's maps app, and the ability to call the branch directly from the result. You can also save your favorite branch so it appears first next time you search.

What Services Are Available at Different Chase Locations

Chase operates three main types of locations: full-service branches, smaller branches, and ATM-only locations. A full-service branch has tellers, loan officers, and specialists for mortgages, investments, and business banking. A smaller branch may have only tellers and basic services. An ATM-only location is just a machine, usually in a retail store.

The branch locator tells you which services each location offers. If you need to open a new account, refinance a mortgage, or discuss a business loan, search for a full-service branch rather than a small one. If you only need to deposit a check or withdraw cash, a smaller branch or ATM works fine.

Chase ATM Fees and Using Other Banks' ATMs

Chase does not charge you a fee when you use a Chase ATM, even if you are not a Chase customer. If you use an ATM from another bank, Chase charges you a fee — the amount varies but is typically $2.50 to $3.00 per transaction. The other bank may also charge you a fee on top of that.

To avoid fees, use the branch locator to find a Chase ATM. Because Chase has so many ATMs in retail locations, you can usually find one without going out of your way. If you travel frequently or live in an area with few Chase locations, consider whether the ATM fees add up to enough to make a different bank a better choice for you.

What to Do If There Is No Chase Branch Near You

If you live in a rural area or small town without a Chase branch, you can still bank with Chase entirely online. You can deposit checks using the mobile app, transfer money between accounts, pay bills, and manage your account without visiting a branch. The only transactions that require a physical location are things like getting a cashier's check or renting a safe deposit box.

If you need cash and there is no Chase ATM nearby, you can withdraw money at any ATM and pay the fee, or you can ask a cashier at a grocery store or pharmacy to give you cash back when you use your debit card. Some Chase customers in remote areas choose to keep a small account at a local bank for everyday cash needs and use Chase for savings or online transactions.

Frequently Asked Questions

Can I do my banking at any Chase branch, or do I have to go to the one where I opened my account?

You can use any Chase branch for most transactions — deposits, withdrawals, account changes, and questions. Some services like safe deposit boxes or specialized loans may be tied to the branch where you opened the account, so call ahead if you need something specific.

Are Chase ATMs free for non-Chase customers?

Yes, Chase does not charge non-customers to use their ATMs. However, your own bank may charge you a fee for using an out-of-network ATM. Check with your bank about their policy.

Can I deposit cash at a Chase ATM?

Most Chase ATMs accept cash deposits, but not all do. The branch locator tells you which ATMs accept deposits. If you are unsure, use the mobile app or call the location before you go.

What if the branch locator shows a location but it is closed when I try to visit?

Branch hours change seasonally and for holidays. Call the branch directly using the phone number in the locator before you go, or check the Chase website for holiday hours. The mobile app sometimes shows real-time status, so check there first.

Do I need an appointment to visit a Chase branch?

Walk-ins are welcome at most Chase branches for basic transactions like deposits and withdrawals. If you need to meet with a specialist — like a mortgage officer or business banker — call ahead to schedule an appointment so you do not wait.