How to Find Your Nearest Chase Bank Branch or ATM

The fastest way to find a Chase location near you

Chase operates a branch locator tool on its website at chase.com/locations that shows you branches, ATMs, and drive-throughs within a distance you choose. You enter your address or zip code, select how far you're willing to travel, and the map displays every Chase location with hours, phone numbers, and services offered at each one. This is faster than calling or searching Google because it filters for Chase specifically and shows you which branches offer services like safe deposit boxes or notary services.

You can also use the Chase mobile app — read it from your phone's app store, tap the "Locations" or "Find Us" button, and it will use your phone's location to show nearby branches and ATMs. The app updates in real time and can give you directions through your phone's maps process.

If you don't have internet access, you can call Chase customer service at 1-800-935-9935 and ask for the nearest branch or ATM to a specific address. They can tell you hours and what services that location offers.

Key Takeaways

• Chase's branch locator at chase.com/locations shows you branches, ATMs, and drive-throughs with hours and services listed for each one.
• The Chase mobile app uses your phone's location to display nearby branches and can provide turn-by-turn directions.
• Not all Chase locations offer the same services — some are ATM-only, while others have full banking services and safe deposit boxes.
• You can call 1-800-935-9935 to find the nearest location if you don't have internet access or need to confirm hours before visiting.

What services are available at different Chase locations

Chase branches fall into different categories, and the locator tool tells you which services each one offers. A full-service branch has tellers, loan officers, and can handle account changes, deposits, and withdrawals. Some branches are smaller and offer limited services — they might have one or two tellers but no loan department. ATM-only locations have no staff and only accept deposits through an envelope system or allow you to withdraw cash.

If you need to do something specific — like open a new account, explore for a credit card, or rent a safe deposit box — check the locator tool before you go. It lists which services are available at each location. Calling ahead is also a good idea if you're making a trip specifically for one task, because staffing changes can affect what a branch can do on any given day.

Chase ATM access outside of branch locations

Chase ATMs are in many places beyond Chase branches: grocery stores, pharmacies, airports, and shopping centers. The branch locator tool shows ATM-only locations separately from full branches, so you can find one near you even if there's no Chase branch nearby. These ATMs work the same way as branch ATMs — you can withdraw cash, deposit checks, and transfer money between accounts if you have a Chase debit card.

Chase is also part of the MoneyPass and Allpoint networks, which means you can use thousands of ATMs outside the Chase network without paying an out-of-network fee. The Chase app and website show you which non-Chase ATMs participate in these networks near your location.

What to bring when you visit a Chase branch

For most transactions, you'll need a photo ID and your debit card or account number. If you're opening a new account, bring a government-issued ID, proof of address (a utility bill or lease dated within the last 60 days), and your Social Security number. If you're explore for a loan or credit card, bring recent pay stubs, tax returns, and bank statements so the loan officer can review your finances on the spot.

For safe deposit box rental, you'll need an ID and to sign a rental agreement. If you're depositing a check at an ATM, make sure it's signed on the back and you have your debit card or account number ready.

Chase branch hours and holiday closures

Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with some opening at 8 a.m. or staying open until 6 p.m. Saturday hours vary — many branches open at 9 a.m. and close at 1 p.m., though some stay open until 3 p.m. Most Chase branches are closed on Sundays. The branch locator tool shows the exact hours for each location, so check there rather than assuming.

Chase branches are closed on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. ATMs remain available 24/7 even when branches are closed.

What to do if there's no Chase branch near you

If you live far from a Chase branch, you can handle most banking online through chase.com or the mobile app. You can transfer money, pay bills, deposit checks by taking a photo with your phone, and manage your account without visiting a branch. If you need cash, you can use any ATM in the MoneyPass or Allpoint networks without paying a fee.

For services that require a signature or in-person verification — like opening a new account or explore for a loan — Chase offers video banking appointments. You can schedule a video call with a banker through the app or website, and they can walk you through the process. Some accounts and services can be completed entirely online without ever visiting a branch.

Using Chase's online tools to avoid a branch visit

Before you drive to a branch, check whether you can handle your task online. Chase lets you deposit checks by photographing the front and back with your phone through the mobile app — no envelope or ATM required. You can transfer money between your own accounts, pay bills, set up direct deposit, and change your address online. You can also freeze or unfreeze your debit card, report it lost or stolen, and order a replacement card through the app.

For questions about your account, you can chat with a Chase representative through the app or website without calling. This is often faster than waiting on hold, and you have a written record of the conversation.

Frequently Asked Questions

Can I do everything at an ATM that I can at a branch?

No. ATMs let you withdraw cash, deposit checks and cash, and transfer money between accounts. They cannot open new accounts, issue cashier's checks, rent safe deposit boxes, or help with loan applications. For those services, you need a full-service branch with staff.

Do I have to visit the branch closest to my home?

No. You can visit any Chase branch or use any Chase ATM, regardless of where your account is based. Your account is not tied to a specific branch location.

What if a Chase branch is closed when I need to visit?

Check the branch locator tool for hours before you go. If the branch is closed, look for another Chase location nearby — many areas have multiple branches. For urgent issues, call 1-800-935-9935 to speak with someone who may be able to help over the phone or direct you to an open location.

Can I deposit cash at a Chase ATM?

Yes, most Chase ATMs accept cash deposits. Insert the bills into the slot, and the ATM will count them and add the amount to your account. Keep your receipt as proof of the deposit.

Are there Chase branches outside the United States?

Chase has limited international presence. It operates branches in some countries, but most are in the United States. The branch locator tool shows all locations where Chase operates, so you can check before traveling abroad.