Finding a Chase Bank Branch or ATM Near You

How to locate a Chase branch or ATM in your area

Chase operates over 4,700 branches and 15,000 ATMs across the United States. The fastest way to find one near you is through Chase's branch locator tool on their website or mobile app, which shows you the exact address, hours, and services available at each location. You can search by zip code, city, or street address, and the results display distance from your current location.

If you don't have internet access, you can call Chase customer service at 1-800-935-9935 and a representative will tell you the nearest branch or ATM. You can also visit any Chase branch in person and ask a banker for locations near your home or workplace.

ATMs are often faster than branches if you only need to withdraw cash, deposit checks, or transfer money between accounts. Chase ATMs are available 24/7, while branch hours vary by location — most open at 9 a.m. on weekdays and close between 5 and 6 p.m., with shorter Saturday hours and limited or no Sunday service.

Key Takeaways

• The Chase mobile app and website branch locator show you the nearest branches and ATMs, their hours, and what services each location offers.
• Chase has over 4,700 branches and 15,000 ATMs nationwide, so most people have at least one location within a few miles.
• ATMs are open 24/7, while branch hours typically run 9 a.m. to 5 or 6 p.m. on weekdays with reduced weekend service.
• You can call 1-800-935-9935 to speak with a representative who can tell you the nearest branch or ATM without using the website.

Using the Chase mobile app to find locations

The Chase mobile app has a built-in locator that works on both iPhone and Android devices. Open the app, tap the menu icon, and select "Find a Branch or ATM." Enter your zip code or allow the app to use your location, and it will show you nearby options sorted by distance.

The app displays the address, phone number, hours of operation, and a list of services at each location — for example, whether that branch handles mortgage applications, business banking, or wealth management. You can also see which ATMs are inside Chase branches versus standalone locations, which matters if you need to speak with someone after withdrawing cash.

The app updates in real time, so if a branch has temporary hours or is closed for maintenance, you'll see that before you travel there. You can also save your favorite branch for quick reference later.

Searching on Chase.com without the app

If you prefer to search on a computer or don't want to read the app, go to Chase.com and look for the "Find a Branch or ATM" link, usually located in the footer or under a "Contact Us" section. Enter your address, zip code, or city name and select whether you want to see branches, ATMs, or both.

The website shows results on a map with a list view on the side. Each location includes the street address, phone number, hours, and a description of services. You can click on any result to see more details or get directions using Google Maps or Apple Maps.

The website version works on any browser and doesn't require you to create an account or log in. This is useful if you're planning a trip to another city and want to know where to find Chase locations before you arrive.

What to do if the nearest branch is far away

If you live in a rural area or small town without a Chase branch nearby, you have several options. Many Chase ATMs are located inside grocery stores, pharmacies, and convenience stores, which may be closer to your home than a dedicated branch. You can use any Chase ATM to withdraw cash, deposit checks, and transfer money between your accounts at no charge.

For services that require speaking with a banker — such as opening a new account, explore for a loan, or resolving a dispute — you can visit any Chase branch, not just the one closest to you. Your account works at all locations. If travel is difficult, Chase also offers phone banking at 1-800-935-9935 and online banking through Chase.com and the mobile app for many routine tasks.

Some people in remote areas use Chase's mail deposit feature to send checks to the bank for deposit, though this takes several business days. You can also set up direct deposit of paychecks or government benefits, which eliminates the need to deposit checks in person.

ATM fees and surcharges at Chase locations

Using a Chase ATM is free if you have a Chase checking or savings account. There is no charge for withdrawals, deposits, balance inquiries, or transfers at any of the 15,000 Chase ATMs nationwide.

If you use an ATM that is not owned by Chase, you may be charged a fee by both Chase and the ATM operator. The amount varies — Chase's out-of-network ATM fee is typically $2.50 per transaction, though some accounts waive this fee. The other bank's ATM operator may charge an additional $1 to $3. To avoid these fees, use a Chase ATM whenever possible.

Some Chase accounts, particularly premium checking accounts, reimburse out-of-network ATM fees charged by other banks. Check your account terms or call 1-800-935-9935 to see if your account includes this benefit.

Branch services and what you can do at each location

Not all Chase branches offer the same services. A small branch in a residential neighborhood may only handle basic transactions like deposits and withdrawals, while a larger branch downtown might have mortgage specialists, investment advisors, and business banking services.

Before you travel to a branch, check the locator tool to see what services that specific location offers. If you need something specialized — like explore for a mortgage, opening a business account, or meeting with a wealth advisor — the locator will tell you whether that branch has those services. If not, it will direct you to the nearest location that does.

Most branches can handle account opening, check deposits, cash withdrawals, wire transfers, and general customer service questions. Specialized services like safe deposit boxes, notary services, and foreign currency exchange may only be available at certain locations.

Hours of operation and holiday closures

Chase branch hours vary by location. Most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., though some locations in busy areas stay open until 7 p.m. Saturday hours are typically 9 a.m. to 1 p.m., and many branches are closed on Sundays.

The branch locator tool shows the exact hours for each location, including any variations for holidays. Chase branches are typically closed on major U.S. holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On those days, ATMs remain open 24/7.

If you need to conduct business on a holiday or outside branch hours, use a Chase ATM or log into your account online through Chase.com or the mobile app. For urgent issues that require speaking with someone, call 1-800-935-9935 — customer service is available seven days a week, though wait times may be longer on weekends and holidays.

Frequently Asked Questions

Can I do my banking at any Chase branch, or do I have to go to a specific one?

You can visit any Chase branch in the United States. Your account works at all locations, so you can deposit checks, withdraw cash, or speak with a banker at whichever branch is most convenient for you. There is no "home branch" requirement.

Are Chase ATMs inside grocery stores and pharmacies the same as branch ATMs?

Yes, they work the same way. ATMs inside grocery stores, pharmacies, and convenience stores are owned and operated by Chase and offer the same services — withdrawals, deposits, transfers, and balance inquiries. There is no fee for using them if you have a Chase account.

What if I need to deposit cash but the nearest branch is closed?

You can deposit cash at any Chase ATM 24/7. Insert your debit card, select "Deposit," and follow the prompts. The ATM will count the bills and confirm the amount before the deposit posts to your account. Most deposits made before 9 p.m. post the same day.

Do I need an appointment to visit a Chase branch?

Most routine transactions do not require an appointment. You can walk in during business hours to deposit checks, withdraw cash, or ask questions. For specialized services like mortgage applications or investment consultations, scheduling an appointment in advance is recommended to avoid a long wait.

Can I use my Chase debit card at non-Chase ATMs?

Yes, but you will be charged a fee. Chase charges $2.50 per transaction at non-Chase ATMs, and the other bank's ATM operator may charge an additional fee. Some Chase accounts waive out-of-network ATM fees — check your account terms or call customer service to see if yours does.