Why Chase Bank Branches Close and How to Find One That's Open

Chase branches close for holidays, maintenance, and staffing reasons

Chase Bank branches are not open every day. The most common reason a branch is closed is a federal holiday — when the U.S. government observes a holiday, most banks close their physical locations. Chase also closes branches for scheduled maintenance, staff training, or because the branch itself has limited hours that differ from other locations nearby.

If you arrived at a Chase branch and found it closed, the reason is almost certainly one of these: a federal holiday is happening today, the branch has different hours than you expected, or the branch is temporarily closed for renovation or repairs. You can find out which one applies to your specific location in minutes.

Key Takeaways

• Chase branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Thanksgiving, and Christmas.
• Individual Chase branches have different hours — some open at 9 a.m., others at 10 a.m., and some close as early as 4 p.m. on weekdays.
• You can check a specific branch's hours and closure status by searching for it on Chase.com or calling the branch directly.
• Chase ATMs and mobile banking work 24/7 even when branches are closed, so you can still deposit checks, transfer money, and check your balance.
• If a branch is closed for renovation, Chase usually posts a notice on the door and updates the branch information online.

Federal holidays when Chase closes all branches

Chase closes every branch on these federal holidays: New Year's Day (January 1), Martin Luther King Jr. Day (third Monday in January), Presidents' Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day (fourth Thursday in November), and Christmas Day (December 25).

On these days, all Chase branches are closed, but ATMs remain available. If you need to deposit a check or withdraw cash on a holiday, use a Chase ATM or the mobile app to deposit the check remotely. If you need to speak to a banker or handle something that requires a teller, you will need to visit on a business day.

How to check if your specific Chase branch is open today

Go to Chase.com and use the branch locator tool. Type in your zip code or city name, and the tool will show you nearby branches with their hours listed. The hours shown are the regular hours for that location — if the branch is closed today for any reason, it will usually say so on the branch details page.

You can also call the branch directly. The phone number appears in the branch locator results. A staff member can tell you when ready whether the branch is open and why it is closed if it is not. This is the fastest way to confirm, especially if you are unsure whether today is a holiday or if the branch has unusual hours.

Why individual Chase branches have different hours

Chase does not set the same hours for every branch. A branch in a busy downtown area might open at 8 a.m. and stay open until 6 p.m., while a branch in a smaller town might open at 9 a.m. and close at 4 p.m. Some branches are open on Saturday mornings; others are not. A few branches in high-traffic areas stay open later on certain weekdays.

The branch locator on Chase.com shows the exact hours for each location. If you have visited a Chase branch before and remember its hours, do not assume another Chase branch nearby has the same schedule. Always check the specific branch you plan to visit.

What to do if a branch is closed for renovation or repairs

When Chase closes a branch for renovation, remodeling, or system upgrades, the branch details page on Chase.com will usually note the closure and the expected reopening date. A notice is also typically posted on the branch door itself.

During a temporary closure, you can use any other Chase branch in your area, or use Chase ATMs and mobile banking to handle most tasks. If you need to speak to a banker about something specific, call the branch to ask whether staff are available at a nearby location or whether you can handle it over the phone.

Using Chase services when branches are closed

Chase ATMs work around the clock, even when branches are closed. You can withdraw cash, deposit checks using the mobile app or an ATM with a check deposit slot, transfer money between accounts, and check your balance at any time. The Chase mobile app lets you deposit checks by taking a photo of the front and back, and the funds are usually available within one business day.

If you need to speak to someone, Chase offers phone banking 24/7. Call the number on the back of your debit or credit card to reach a representative who can help with account questions, fraud concerns, or other issues. You do not have to wait for a branch to open.

Finding an alternative Chase branch near you

If your regular Chase branch is closed and you need to visit in person, the branch locator on Chase.com will show you other Chase locations nearby along with their hours. You can visit any Chase branch — you do not have to go to the branch where you opened your account. Bring your ID and your debit card or account number.

If there is no other Chase branch nearby, you may be able to handle your task by phone, through the mobile app, or at a Chase ATM. If you absolutely need to speak to a banker in person and no Chase branch is open, you can also visit a branch the next business day.

Frequently Asked Questions

Is Chase open on weekends?

Some Chase branches are open on Saturday mornings, but most are not open on Sunday. Check the branch locator on Chase.com for your specific location's weekend hours. Many branches that are open Saturday close by early afternoon.

What time do Chase branches usually open and close?

Most Chase branches open between 8 a.m. and 10 a.m. on weekdays and close between 4 p.m. and 6 p.m. Hours vary by location. The branch locator shows exact hours for each branch.

Can I deposit a check at Chase on a holiday?

Yes. Use the Chase mobile app to deposit the check by photographing it, or visit a Chase ATM that has a check deposit slot. The check will be processed when the bank reopens on the next business day.

Do Chase ATMs work when the branch is closed?

Yes. Chase ATMs are available 24/7, even when branches are closed. You can withdraw cash, deposit checks (if the ATM has that feature), transfer money, and check your balance at any time.

What should I do if I need to speak to someone and the branch is closed?

Call Chase phone banking at the number on the back of your card. Representatives are available 24/7 to help with account questions, transfers, fraud concerns, and other issues. You do not have to wait for a branch to open.