Cancel through your Fabletics account online

The fastest way to cancel is through your Fabletics account on their website or mobile app. Log in, go to your account settings, find the membership or subscription section, and look for a "Cancel Membership" or "Manage Subscription" button. Fabletics will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with the cancellation.

Your membership will end on your next billing date, not when ready. If you cancel mid-month, you keep access until that date arrives. Fabletics will send you a confirmation email with your cancellation details and the exact date your membership ends.

Key Takeaways

  • You can cancel your Fabletics membership through your online account settings without calling customer service.
  • Cancellation takes effect on your next billing date, so you retain access to your member benefits until then.
  • Fabletics may offer a discount code to keep you as a member — you can accept or decline and still cancel.
  • If you cannot cancel online, call Fabletics customer service at 1-844-FABFITS (1-844-322-3487) to cancel by phone.
  • After cancellation, you will no longer receive monthly VIP credits or member pricing on shoes.

What happens to your credits and orders after cancellation

Any unused VIP credits in your account expire when your membership ends. VIP credits are the monthly allowance Fabletics gives members to spend on shoes — they do not carry over to a future membership and cannot be refunded as cash. If you have credits remaining, use them before your cancellation date to purchase shoes at the member price.

Orders you have already placed will ship normally, even if they arrive after your membership ends. However, you will lose member pricing on any future purchases once your membership is cancelled. If you want to buy shoes after cancellation, you will pay the full retail price.

Cancel by phone if you cannot use your online account

Call Fabletics customer service at 1-844-FABFITS (1-844-322-3487). Have your account email address or phone number ready. A representative will confirm your identity, process the cancellation, and send you a confirmation email. Phone cancellations take the same amount of time as online cancellations — your membership ends on your next billing date.

Customer service hours vary, so check the Fabletics website for current phone availability before calling. If you reach a busy line, you can also request a callback rather than waiting on hold.

Pause your membership instead of cancelling

If you want to keep your membership but do not want to pay for a month or two, Fabletics offers a pause option. Pausing stops your billing temporarily while keeping your account active. You can pause for a set number of months and then resume without losing your account history or credits.

To pause, go to your account settings and look for "Pause Membership" or contact customer service. Pausing is useful if you are traveling, in a tight budget month, or straightforward do not need shoes right now. When you resume, your membership works exactly as it did before.

Understand your billing cycle before you cancel

Fabletics charges on the same day each month — usually the day you signed up. If you cancel on the 15th but your billing date is the 20th, you keep your membership and credits until the 20th. Cancelling does not refund the charge you just paid; it only stops future charges.

Check your confirmation email or account settings to see your exact billing date. If you want to avoid paying for another month, cancel a few days before that date arrives. Some members wait until after they receive their monthly credits to cancel, so they can spend those credits before their membership ends.

Reactivate your membership later if you change your mind

You can rejoin Fabletics at any time after cancellation. When you sign back up, you will start a new membership with a new billing date. Fabletics often offers discounts to returning members — check your email or the website for reactivation offers before you rejoin.

Your previous account history, purchase records, and reviews remain in your account if you use the same email address to sign back up. However, any unused credits from your previous membership are gone, and you will not receive them back.

Frequently Asked Questions

Can I get a refund if I cancel mid-month?

No. Fabletics does not refund the monthly charge you have already paid. Cancellation stops future charges but does not return money for the current month. You keep access to your membership and credits until your next billing date.

What if I have a pending order when I cancel?

Orders that have already been placed will ship and arrive normally. You will receive them even if they arrive after your membership ends. However, any orders placed after cancellation will be charged at full retail price, not member price.

Do I lose my VIP credits if I pause instead of cancel?

No. Pausing keeps your account and credits intact. When you resume your membership, your credits are still there. Cancellation is different — unused credits expire when your membership ends.

How long does it take for the cancellation to go through?

Cancellation is when ready in your account, but your membership remains active until your next billing date. You will receive a confirmation email right away showing when your membership will end.

Can I cancel if I have an unpaid balance?

Yes, you can cancel even with an outstanding balance. However, Fabletics may pursue collection of the unpaid amount. Contact customer service to discuss your balance before cancelling if you are concerned about this.