Cancel Your Amazon Subscription in Three Steps

To cancel an Amazon subscription, go to Your Account on Amazon.com, select Memberships and Subscriptions, find the subscription you want to stop, and click Cancel Subscription. The cancellation takes effect when ready, though you keep access until your current billing period ends. If you subscribed through a third-party app or website, you may need to cancel through that platform instead of Amazon directly.

The exact steps depend on what you subscribed to — Amazon Prime, a magazine or newspaper, a streaming channel, or something else. Each type cancels slightly differently. This guide walks you through the most common routes.

Key Takeaways

  • Most Amazon subscriptions cancel from the Memberships and Subscriptions page in Your Account, and you keep service through the end of your current billing period.
  • Amazon Prime cancels the same way but gives you the option to pause for three months instead of canceling outright.
  • Magazine, newspaper, and Kindle Unlimited subscriptions also cancel from Memberships and Subscriptions, but some require you to confirm the cancellation by email.
  • If you subscribed through an app or third-party website, you must cancel there, not through Amazon.com.
  • Refunds for subscriptions you just paid for depend on the subscription type and how long you have been charged.

How to Cancel Amazon Prime

Go to Amazon.com and sign in. Click on Account in the top right, then select Your Account. Scroll down and click Memberships and Subscriptions. Find Amazon Prime in the list and click Manage next to it.

You will see two options: Pause Membership and Cancel Membership. If you want to stop paying but might return later, click Pause Membership — this freezes your account for up to three months without charging you. If you want to cancel completely, click Cancel Membership. Amazon will ask you to confirm and may offer you a discount to stay. You can decline and proceed with cancellation. Your Prime benefits end at the end of your current billing cycle, even though you cancel right away.

How to Cancel Magazines, Newspapers, and Kindle Unlimited

These subscriptions cancel from the same Memberships and Subscriptions page. Sign in to Amazon, go to Your Account, click Memberships and Subscriptions, find the subscription, and click Manage. Then click Cancel Subscription.

For magazines and newspapers, Amazon may send you a confirmation email asking you to verify the cancellation. Check your inbox (including spam) and click the link in that email to complete the cancellation. If you do not confirm within a few days, the subscription may continue. Kindle Unlimited usually cancels without needing email confirmation, but check your email anyway to be sure.

How to Cancel Subscriptions You Bought Through an App or Website

If you subscribed to something through an app — like a streaming service, game subscription, or audiobook app — you must cancel through that app or website, not through Amazon. Amazon cannot cancel subscriptions that were set up outside of Amazon.com.

Open the app or website where you signed up, log in, go to your account settings or subscription page, and look for a cancel or manage subscription option. The steps vary by app. If you are unsure where you subscribed, check your email for a receipt or confirmation message — it will tell you which company charged you and where to manage the subscription.

What Happens After You Cancel

You keep access to your subscription until the end of your current billing period. If you paid for a month, you have service through the end of that month. If you paid for a year, you have service through the end of that year. After that date, your access stops and you are no longer charged.

If you cancel in the middle of a billing period, you generally do not get a refund for the unused time. Amazon Prime is the main exception — if you cancel within a few days of being charged and have not used Prime benefits, you may be able to request a refund. Contact Amazon Customer Service to ask. For other subscriptions, refund policies vary, so check the subscription's terms or contact Amazon support if you think you should be refunded.

If You Cannot Find Your Subscription

If you go to Memberships and Subscriptions and do not see the subscription you are looking for, it may be listed under a different name than you expect. Look for anything that says "subscription," "membership," or the name of the service. Some subscriptions appear under Prime Video Channels if they are add-ons to Prime Video.

If you still cannot find it, the subscription may have been set up through a third-party app or website, not directly through Amazon. Check your email for recent charges and look at the company name on the receipt — that is where you need to cancel. You can also contact Amazon Customer Service and tell them the name of the subscription and the amount you are being charged. They can help you locate it or confirm that it is not managed through Amazon.

How to Stop Recurring Charges if You Forgot Your Password

If you cannot log into your Amazon account, you can still cancel a subscription. Go to Amazon.com and click Account in the top right. Click Login & Security. Click Forgot Password and follow the steps to reset it using your email address or phone number. Once you reset your password, log in and follow the cancellation steps above.

If you no longer have access to the email address or phone number on your account, contact Amazon Customer Service. Tell them you want to cancel a subscription and cannot log in. They can verify your identity using other information and cancel the subscription for you.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing period?

Most Amazon subscriptions do not refund unused time. Amazon Prime is the exception — if you cancel within a few days of being charged and have not used benefits, you can contact Amazon Customer Service to request a refund. For other subscriptions, check the terms when you signed up or contact Amazon support to ask about your specific situation.

Can I cancel Amazon Prime without losing my account?

Yes. Canceling Prime does not delete your Amazon account or affect your ability to shop on Amazon.com. You straightforward lose Prime-specific benefits like free shipping and Prime Video access. You can resubscribe to Prime at any time.

What if I see a charge after I canceled?

If you are charged after your cancellation date, the charge may be from a different subscription you forgot about, or the cancellation may not have gone through. Check Memberships and Subscriptions to confirm the subscription is no longer listed. If it is still there, cancel it again. If you see a charge you cannot explain, contact Amazon Customer Service with the charge date and amount.

Can I cancel a subscription someone else set up on my account?

Yes, if you have access to the account. Log in, go to Memberships and Subscriptions, and cancel it the same way. If you do not have the password and the subscription is not yours, contact Amazon Customer Service and explain the situation. They may be able to help depending on your relationship to the account holder.

Do I need to cancel before my free trial ends?

Yes. If you do not cancel before the free trial period ends, Amazon will charge you for the first paid period. Set a reminder a few days before the trial ends so you have time to cancel if you do not want to be charged.