How to cancel Amazon Kids Plus
You can cancel Amazon Kids Plus through your Amazon account settings on a computer or phone. The cancellation takes effect when ready, and your child loses access to the service right away. You will not receive a refund for the current billing period, but you will not be charged again after you cancel.
The steps are the same whether you pay monthly or annually. Amazon does not require you to contact customer service or provide a reason for canceling.
Key Takeaways
- You cancel Amazon Kids Plus from the "Your memberships and subscriptions" page in your Amazon account, not from the Kids app itself.
- Cancellation is when ready and your child loses access to the service right away, though you keep any content you downloaded to the device.
- You will not receive a refund for the current billing period, whether you pay monthly or yearly.
- If you want to keep the device but remove the Kids Plus features, you can downgrade to the free Amazon Kids tier instead of canceling entirely.
Cancel through your Amazon account on a computer
Open your web browser and go to amazon.com. Sign in with the account that pays for Amazon Kids Plus — this is usually the parent's account, not the child's profile.
In the top right corner, click the Account & Lists menu and select Your Account. Scroll down and click Your memberships and subscriptions. Find Amazon Kids+ in the list and click Cancel membership. A confirmation screen will appear; click Cancel Membership again to confirm. Your cancellation is complete.
Cancel through the Amazon app on a phone or tablet
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Your Account. Scroll down and tap Your memberships and subscriptions. Find Amazon Kids+ and tap Cancel membership. Confirm the cancellation when prompted.
On an iPhone or iPad, the steps are identical. On an Android phone, the layout may vary slightly, but the menu path remains the same: Account > Your memberships and subscriptions > Amazon Kids+ > Cancel membership.
What happens to your child's content after cancellation
Your child loses access to the Kids Plus library when ready after you cancel. This includes books, videos, games, and educational apps that are part of the subscription. Any content your child downloaded to the device before cancellation remains on that device and can still be used offline.
If you want to keep some of the features but remove the paid tier, you can downgrade to Amazon Kids, which is free. This gives your child access to a smaller library of content and parental controls, but without the full Kids Plus catalog. You downgrade the same way you cancel — through Your memberships and subscriptions — but you select Downgrade to Amazon Kids instead of canceling entirely.
Refunds and billing after cancellation
Amazon does not refund the current billing period. If you cancel on the 15th of the month and you pay monthly, you lose access when ready, but you are not refunded for the days remaining in that month. The same applies if you pay annually — you do not receive a prorated refund for the months left in your subscription year.
After cancellation, you will not be charged again. If you were on a monthly plan, no charge appears on your next billing date. If you were on an annual plan, no charge appears on your next annual renewal date.
If you want to reactivate Amazon Kids Plus later
You can restart your subscription at any time by going back to Your memberships and subscriptions and selecting Start your free trial or Subscribe now, depending on whether you have used a trial before. There is no penalty for canceling and restarting — you straightforward begin a new subscription cycle.
If you restart within a few days of canceling, Amazon may offer you a discount or a free trial period. These offers vary and are not may provide, but it is worth checking the subscription page to see what options appear.
Troubleshooting if you cannot find the cancel button
If you do not see Amazon Kids+ listed under Your memberships and subscriptions, the account you are signed into may not be the one paying for the subscription. Sign out and sign in with the primary account holder's login. Parents sometimes set up Kids Plus on a child's profile by mistake, which makes it harder to find the cancellation option.
If you still cannot locate it, try clearing your browser cache or closing and reopening the Amazon app. If the cancel button remains missing after these steps, you can contact Amazon Customer Service through the Contact Us link at the bottom of the Amazon website. They can cancel the subscription on your behalf.
Frequently Asked Questions
Can I cancel Amazon Kids Plus without losing the Kindle books my child downloaded?
Yes. Any books, videos, or apps your child downloaded to the device before cancellation stay on that device and remain readable or playable. You lose access to the Kids Plus library, but downloaded content is not removed. If you want to keep access to new content, downgrade to the free Amazon Kids tier instead of canceling.
Will my child's profile and settings disappear after I cancel?
The child's profile remains on the device, but the parental controls and content restrictions tied to Amazon Kids Plus stop working. If you want to keep parental controls active, downgrade to free Amazon Kids instead, which includes basic controls without the paid subscription.
What if I cancel by mistake?
You can restart your subscription when ready by going to Your memberships and subscriptions and selecting Subscribe now. There is no waiting period or penalty. Your billing will resume on the date you restart, not on your original billing date.
Do I need to cancel from the same device where my child uses Kids Plus?
No. You cancel from the account that pays for the subscription, which is usually the parent's account. You can cancel from any device — computer, phone, or tablet — as long as you sign in with the correct Amazon account.
If I cancel, can I still use Amazon Prime Video and other Amazon services?
Yes. Canceling Amazon Kids Plus does not affect your Amazon Prime membership, Prime Video, or any other Amazon services. It only removes the Kids Plus subscription and the content library that comes with it.