You can cancel Amazon Prime Video through your Amazon account settings in three steps
To cancel Amazon Prime Video, sign into your Amazon account, go to Your Account > Prime membership, select Manage Membership, and then choose Cancel membership. The process takes less than a minute. Your access ends on your next billing date — you keep the service until then, even after you cancel.
If you have a Prime membership that bundles video with shipping and other benefits, cancelling Prime Video alone is not possible. You would need to cancel the entire Prime membership, which ends all benefits at once. If you only want to stop paying for video, you can downgrade to Prime without the video add-on if that option is available in your region, though this is not standard.
Amazon does not charge a cancellation fee. You will not be billed again after your current billing cycle ends.
Key Takeaways
- Cancel through Your Account settings by selecting Prime membership, then Manage Membership, then Cancel membership.
- Your access continues until your next billing date; cancellation takes effect on that date, not when ready.
- If you have a bundled Prime membership, cancelling Prime Video means cancelling your entire Prime account and losing shipping benefits and other perks.
- No cancellation fee applies, and Amazon will not charge you after your current billing period ends.
Where to find the cancellation option in your account
Log into your Amazon account on a web browser or the Amazon app. On the web, hover over Account & Lists in the top right corner and select Your Account. On the app, tap the menu icon (three horizontal lines) and select Your Account.
Once in Your Account, look for Prime membership or Memberships & subscriptions. The exact label varies by region and whether you access via web or app, but it will be in this section. Click or tap it to open your membership details.
Select Manage Membership or Manage Prime Membership. This page shows your current plan, billing date, and renewal amount. At the bottom of this page, you will see the option to Cancel membership or End membership.
What happens to your account after you cancel
Your Prime Video access remains active until the end of your current billing cycle. If you are billed on the 15th of each month and you cancel on the 5th, you can still watch until the 15th. After that date, your account loses access to Prime Video content.
Cancelling Prime Video does not delete your Amazon account or your purchase history. You can still buy items from Amazon.com, but you will not have free or fast shipping unless you have a separate Prime membership. Your watchlist and viewing history remain in your account if you ever resubscribe.
If you cancel a bundled Prime membership (video plus shipping), you lose all Prime benefits when ready after the billing cycle ends. You will no longer have Prime shipping, Prime Music, Prime Reading, or any other included service.
Cancelling through the Prime Video app or website
You cannot cancel directly from the Prime Video app or the standalone Prime Video website. You must go through your Amazon account settings. This is because Prime Video is managed as part of your overall Amazon account, not as a separate subscription service.
If you are using a third-party device like a Roku, Fire Stick, or smart TV, you also cannot cancel through that device. You must cancel through Amazon.com or the Amazon app on your phone or computer.
Reactivating your subscription after cancellation
If you cancel and later want to resubscribe, you can restart your membership at any time through the same Prime membership section in Your Account. Amazon will not charge you a reactivation fee. Your new billing cycle begins on the day you restart.
Your watchlist and viewing history are tied to your Amazon account, so they will be there if you return. However, recommendations may reset based on your new viewing activity after you resubscribe.
Pausing instead of cancelling
Amazon does not offer an official pause or suspension option for Prime Video. Your only choices are to keep your membership active or cancel it. If you want to stop paying temporarily but plan to return, cancelling and resubscribing later is the only way to do this.
Some users contact Amazon customer service to ask about a temporary hold on billing, but this is not a standard feature and depends on the representative you reach. Cancelling and resubscribing gives you more control over when your billing restarts.
Frequently Asked Questions
Can I cancel Prime Video without cancelling my Prime shipping membership?
No. Prime Video is bundled with Prime shipping in most regions, so you cannot remove just the video portion. If you cancel Prime membership, you lose all benefits including shipping. Some regions may offer a Prime membership without video, but this is not widely available.
Will I get a refund if I cancel mid-cycle?
No. Amazon does not issue refunds for partial months. You keep access until your next billing date, and then your membership ends. You are not charged again after that date.
How do I cancel if I subscribed through Apple, Google, or another third party?
If you signed up for Prime Video through Apple App Store, Google Play, or another platform, you must cancel through that platform, not through Amazon. Go to your subscription settings in that app or service and cancel there. Amazon cannot process the cancellation for you.
What if I cannot find the cancel option in my account?
The location of the cancellation button varies slightly by region and device. Try searching your account settings for "membership" or "subscription". If you still cannot find it, contact Amazon customer service through the Help section of your account, and they can walk you through the steps or cancel for you.
Does cancelling Prime Video affect my Amazon Prime Video watchlist or recommendations?
Your watchlist and viewing history stay in your Amazon account after cancellation. If you resubscribe later, they will be there. However, Amazon's recommendation algorithm may not show personalized suggestions until you have watched new content after resubscribing.