How to cancel an Amazon subscription
You can cancel most Amazon subscriptions directly through your Amazon account in a few clicks, without calling customer service. The exact steps depend on which subscription you have — Prime, Kindle Unlimited, Prime Video, or a magazine or app subscription — but all of them live in the same place: your account settings under "Memberships and subscriptions."
The cancellation takes effect when ready for some subscriptions and at the end of your current billing period for others. Amazon will not refund the current month or year unless you cancel within a specific window after purchase, which varies by subscription type. If you have already paid for a full year of Prime and cancel mid-year, you do not get money back — but you can request a refund within 48 hours of purchase if you change your mind right away.
Key Takeaways
- All Amazon subscriptions can be cancelled through your account settings under "Memberships and subscriptions" — you do not need to call or email.
- Amazon Prime cancellations take effect at the end of your current billing period, so you keep access until that date even after you cancel.
- Kindle Unlimited and Prime Video can be cancelled when ready, and you lose access right away if you cancel before your next billing date.
- You have 48 hours from purchase to request a refund for an annual subscription, but cancelling later than that means no refund of the current period.
- If you cancel Prime but want to keep Prime Video or Kindle Unlimited, you must cancel those separately — they do not automatically stop.
Where to find your subscriptions in your Amazon account
Log into your Amazon account on any device — phone, tablet, or computer. The steps are the same everywhere. On a computer, go to the top right corner where your account name appears, click it, and select "Account" from the menu. Then look for "Memberships and subscriptions" in the list on the left side of the page.
On a phone or tablet using the Amazon app, tap the menu icon (three horizontal lines) at the bottom right, scroll down to "Account," and then tap "Memberships and subscriptions." You will see a list of every subscription tied to your account, including the renewal date and price for each one.
Cancelling Amazon Prime
Find "Prime membership" in your subscriptions list and click or tap "Manage membership." Then click "End membership" at the bottom of the page. Amazon will ask you to confirm and may show you a discount offer to keep you subscribed — you can ignore this and proceed with cancellation.
Your Prime membership will end on your next billing date. If you pay monthly, you have access until the same day next month. If you pay yearly, you have access until the same date next year. You will not be charged again after that date, and you will lose access to Prime shipping, Prime Video, and Prime Music on that day. If you have a Prime Video or Kindle Unlimited subscription that is separate from Prime, those will continue unless you cancel them individually.
Cancelling Kindle Unlimited
Locate "Kindle Unlimited" in your subscriptions list and click "Manage membership." Then click "Cancel Kindle Unlimited." Unlike Prime, Kindle Unlimited cancels when ready — you lose access to the service right away, even if you have days left in your billing period.
If you cancel before your renewal date, you will not be charged again. Any books you borrowed through Kindle Unlimited will no longer be available to you once you cancel, but any books you purchased outright will remain in your library. You can re-join Kindle Unlimited at any time.
Cancelling Prime Video and other add-on subscriptions
Prime Video can be cancelled in two ways depending on how you subscribed. If you added Prime Video as a separate subscription (not as part of Prime), find it in your subscriptions list, click "Manage," and then "Cancel Prime Video." This cancels when ready.
If Prime Video came with your Prime membership, you cannot cancel just Prime Video — it stops when your Prime membership ends. However, if you want to keep Prime but remove Prime Video, you can downgrade to Prime without video through the membership settings, though this option is not always available in all regions.
Magazine subscriptions, app subscriptions, and other add-ons all follow the same pattern: find them in your subscriptions list, click "Manage," and then "Cancel." Most cancel when ready, though a few may end at the next billing date. The page will tell you when your cancellation takes effect.
What happens after you cancel
You will receive a confirmation email from Amazon within a few minutes of cancelling. Keep this email as proof of cancellation. If you are charged again after cancelling, forward this email to Amazon customer service as evidence that you cancelled.
If you cancelled Prime and want to rejoin later, you can do so anytime through the same "Memberships and subscriptions" page. Amazon will not penalize you for cancelling and restarting. If you cancelled Kindle Unlimited or Prime Video, the same applies — you can restart whenever you want.
Requesting a refund after cancellation
Amazon refunds annual subscriptions only if you cancel within 48 hours of purchase. If you bought a full year of Prime, Kindle Unlimited, or Prime Video and changed your mind within two days, go to "Memberships and subscriptions," find the subscription, and look for a "Request refund" or "Return" option. If you do not see this option, the 48-hour window has passed and no refund is available.
Monthly subscriptions do not have a refund window — if you cancel a monthly subscription, you keep access until the next billing date but do not get money back for the current month. If you were charged twice in one month by mistake, or if you cancelled but were charged again, contact Amazon customer service with your confirmation email and they can investigate.
Frequently Asked Questions
Will I lose my Prime Video watchlist and recommendations if I cancel Prime?
Your watchlist and viewing history stay in your Amazon account even after Prime ends. If you rejoin Prime later, everything will be there. However, you will not be able to watch Prime Video content once your membership ends unless you have a separate Prime Video subscription.
Can I cancel just Prime shipping but keep Prime Video?
No. Prime membership is a package deal — you cannot separate the shipping benefit from Prime Video. If you want to keep Prime Video without Prime shipping, you must cancel Prime and then purchase Prime Video as a standalone subscription. This may cost more than keeping Prime.
What if I cancel Prime but forget to cancel Kindle Unlimited?
Kindle Unlimited is a separate subscription and will continue to charge you even after Prime ends. You must cancel it separately through your subscriptions list. If you were charged after cancelling Prime, check your subscriptions list to see if Kindle Unlimited or another service is still active.
Do I get a refund if I cancel Prime mid-year?
No refund is issued if you cancel after the 48-hour window from purchase. You keep access until your annual renewal date, but no prorated refund is given. If you bought the annual plan more than 48 hours ago, cancelling now means you lose access on your next renewal date with no money back.
Can I cancel an Amazon subscription on my phone?
Yes. Open the Amazon app, tap the menu icon, go to "Account," then "Memberships and subscriptions," and follow the same cancellation steps as on a computer. The process is identical across all devices.