Cancel through Your Amazon Account Settings

The fastest way to cancel an Amazon subscription is through your account on Amazon.com or the Amazon mobile app. You do not need to contact Amazon customer service — the cancellation happens when ready when you confirm it in your account.

Log in to Amazon.com and go to Your Account (the menu in the top right). Select Memberships and Subscriptions. You will see a list of all active subscriptions tied to your account: Prime, Prime Video, Kindle Unlimited, Amazon Music, and any magazine or newspaper subscriptions. Find the one you want to cancel and click Manage next to it, then select Cancel Subscription. Amazon will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with the cancellation.

If you are using the Amazon app on your phone, the path is slightly different. Open the app, tap the menu icon (three horizontal lines), go to Your Account, then Memberships and Subscriptions. The rest of the process is the same.

Key Takeaways

  • You can cancel any Amazon subscription directly from your account settings without calling customer service or waiting for a response.
  • Cancellations take effect when ready, though you keep access through the end of your current billing period.
  • Amazon Prime, Prime Video, Kindle Unlimited, and Amazon Music all cancel from the same Memberships and Subscriptions page.
  • If you cancel before your renewal date, you will not be charged again, but you will lose access once your current period ends.
  • Magazine and newspaper subscriptions cancel the same way as other Amazon subscriptions.

What Happens After You Cancel

When you cancel a subscription, Amazon stops charging you on your next renewal date. You keep full access to the service until that date arrives — if you cancel on the 15th and your renewal is on the 30th, you can still use the subscription for those 15 days.

For Prime specifically, you lose access to free two-day shipping, Prime Video, Prime Music, and other Prime benefits the moment your membership period ends. If you had a free trial and cancel before it ends, you lose access when ready. For Kindle Unlimited, your books are removed from your device once the cancellation takes effect, so read any books you want to keep before you cancel.

Amazon will send you a confirmation email after you cancel. Keep this email in case you need to reference the cancellation date or have questions later.

Canceling a Subscription You Did Not Start

If you see a subscription on your account that you did not start, or if someone else on your household account started it, you can still cancel it the same way. Go to Memberships and Subscriptions, find the subscription, and click Manage then Cancel Subscription.

If you share your Amazon account with family members and want to prevent unauthorized subscriptions, you can set up Amazon Household and assign each person their own login. This way, subscriptions are tied to individual accounts rather than shared. You can also remove payment methods from your account to prevent new subscriptions from being started without your knowledge.

Restarting a Canceled Subscription

If you cancel a subscription and later change your mind, you can restart it from the same Memberships and Subscriptions page. Click Manage next to the canceled subscription and select Restart Subscription. You will be charged on your next billing cycle.

For Prime specifically, if you canceled within the last year, Amazon may offer you a discounted rate to restart. The offer appears when you go to restart, and you can accept or decline it.

Subscriptions That Require Different Steps

Most Amazon subscriptions cancel from your account settings, but a few work differently. If you subscribed to something through a third-party seller or app (like a Kindle book subscription or a service that uses Amazon Pay), you may need to cancel directly with that seller instead of through Amazon.

To tell the difference, go to Memberships and Subscriptions and look at the description. If it says "Managed by [Company Name]" or "Sold by [Company Name]", you need to contact that company to cancel. If it just says "Amazon", you can cancel from your account settings.

If You Cannot Find Your Subscription

If you think you have an active subscription but cannot find it in Memberships and Subscriptions, check your recent charges. Go to Your Account, select Returns, Orders, and Settings, then Your Orders. Look for recurring charges and click on them to see what they are for.

Subscriptions sometimes appear under different names than you expect. Prime Video subscriptions might show as "Amazon Prime Video Channel" if you subscribed to an add-on like HBO or Showtime. Magazine subscriptions appear with the publication name. If you still cannot locate it, contact Amazon customer service with the charge amount and date, and they can identify it for you.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of a billing period?

No. Amazon does not refund partial months. When you cancel, you keep access through the end of your current billing period, but you will not be charged again after that date.

Can I pause a subscription instead of canceling it?

Amazon does not offer a pause feature for most subscriptions. You either cancel (and lose access) or keep it active. If you want to stop using it temporarily, you will need to cancel and restart it later.

What if I cancel Prime but want to keep Prime Video?

Prime Video is included with Prime, so canceling Prime cancels Prime Video too. However, you can subscribe to Prime Video separately for a lower monthly cost. After you cancel Prime, you will see the option to subscribe to Prime Video alone on the same page.

Do I need to cancel before my free trial ends?

Yes. If you do not cancel before your free trial period ends, Amazon will charge you for the first paid month. Set a reminder a few days before the trial ends so you do not forget.

Can someone else cancel my subscription if they have access to my account?

Yes. Anyone with your login credentials can cancel your subscriptions. If you share your account with family, consider setting up Amazon Household so each person has their own login and subscriptions are separate.