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Does the IRS Call You?

When you successfully file your taxes, the last thing you want is a call from the IRS interrupting your day. Many people find themselves apprehensive at the thought of receiving an unexpected call from the IRS, especially given the numerous scams that plague taxpayers. To help you understand what to expect and how to differentiate legitimate communications from scams, we provide a thorough exploration of whether the IRS calls individuals and under what circumstances you'll receive communications from them.

When the IRS Might Call

The IRS might contact taxpayers by phone in very limited situations, often only after reaching out through previous channels. Here are potential scenarios where you might receive a legitimate call:

  1. Resolve Taxpayer Issues - After sending several written notices, the IRS may phone you to resolve certain taxpayer issues or discrepancies in your tax return.

  2. Ongoing Audits - If you are under audit and have been communicating with an IRS official, a call might be made to expedite processes or clarify audit details.

  3. Income Verification - In some cases, following written communication, the IRS may call to verify large financial transactions or income discrepancies.

It is essential, however, to understand that these situations are exceptions rather than the rule. Contact is still primarily initiated through traditional mail.

Communication Protocol of the IRS

The IRS's preferred method of communication is by mail, ensuring more robust documentation and making it difficult for scammers to mimic their operations. Let's break down their standard procedures:

  • Initial Contact: Almost all official communication begins with a letter. The IRS rarely initiates contact through phone calls or emails.

  • In-Person Visits: In case of audits or collections, legitimate representatives may visit you, but they will always have proper identification.

  • Certified Mail: For more urgent or serious matters, like tax liens or liens, the IRS might send certified mail to ensure receipt.

Identifying IRS Scams

Regrettably, scams involving imposters claiming to be from the IRS are rampant. To safeguard yourself from falling prey to such tactics, familiarize yourself with common features of such scams:

  • Demand for Immediate Payment: The IRS never demands immediate payment, especially through methods like gift cards, wire transfers, or cryptocurrency.

  • Threats: The IRS does not threaten arrest or deportation for non-payment.

  • Lack of Reference: Scammers often can't provide any specific information or provide irrelevant identifying information to sound convincing.

  • Confidential Information Requests: The IRS won't initiate calls to request sensitive information such as Social Security numbers or banking details.

What to Do if You Receive a Suspicious Call

If you get an unsolicited call claiming to be from the IRS, follow these steps:

  1. Stay Calm: Do not let threats intimidate you.

  2. Ask for Details: Request the caller's name, badge number, call-back number, and office location.

  3. Verify: Contact the IRS directly at 1-800-829-1040 to verify any claims.

  4. Report: Report scam calls to the Treasury Inspector General for Tax Administration (TIGTA) using their online portal, or call 1-800-366-4484.

FAQ Section

Will the IRS ever contact my employer?

While rare, the IRS might contact an employer for matters like verifying income if significant discrepancies are found during your audit. It typically occurs after prior written notice to you.

Can I resolve tax issues without a call?

Yes, most tax issues can be managed through written correspondence or direct online services provided by the IRS. Ensuring timely filing and resolving discrepancies through established channels is optimal.

How can I verify the legitimacy of an IRS letter?

Look for an official IRS seal, a notice number, and contact information. You can also visit the IRS website to cross-reference the provided contact information or call them directly to confirm letter specifics.

Does the IRS email taxpayers?

The IRS does not send unsolicited emails to request personal information or account numbers. They use mail for official communications.

Useful Resources for Further Information

To further your understanding and safeguard against fraudulent communications, you might find the following resources beneficial:

  • IRS.gov: A hub for tax information, identity protection, and informing on tax scams.

  • Federal Trade Commission (FTC): Offers guidance on spotting scams and resources for reporting fraudulent activity.

  • TIGTA: The Treasury Inspector General for Tax Administration tracks and publishes reports on common scams and fraudulent practices involving the IRS.

Understanding the protocols and practices of the IRS can help you decipher legitimate communications from scams. It empowers taxpayers to respond appropriately to real IRS inquiries and report malicious attempts designed to exploit them. Keep informed, protect your information, and stay vigilant—your security and peace of mind depend upon it.