Add a payment method through the RaceTrac app or website

To add a payment method to RaceTrac, open the RaceTrac mobile app or go to racetrac.com on your computer. Log into your account, then navigate to the payment or wallet section — the exact location depends on whether you're using the app or website, but it's usually under account settings or a "Pay" menu. Select the option to add a new payment method.

RaceTrac accepts credit cards, debit cards, and digital wallets like Apple Pay and Google Pay. When you add a card, you'll enter the card number, expiration date, CVV (the three-digit security code on the back), and your billing zip code. The system may ask you to verify the card with a small test charge that appears on your statement within a few days.

Once your payment method is saved, you can use it to pay at the pump by selecting it before you start fueling, or you can use it to pay inside the store. If you're using a digital wallet, the process is faster — just select your saved wallet at checkout.

Key Takeaways

  • You can add payment methods through the RaceTrac app or website by logging in and going to your account settings or payment section.
  • RaceTrac accepts credit cards, debit cards, Apple Pay, and Google Pay as payment methods.
  • When you add a card, you'll need the card number, expiration date, CVV, and billing zip code.
  • Some cards require a small verification charge that will appear on your statement within a few days.
  • Once saved, you can use your payment method at the pump or inside the store without entering the information again.

What information you need to add a card

Before you start, have your card in front of you. You'll need the 16-digit card number printed on the front, the expiration date (month and year), and the CVV — the three-digit number on the back of the card, usually in the signature area. You'll also need your billing zip code, which is the zip code associated with your card's billing address.

If you're adding a digital wallet like Apple Pay or Google Pay, the process is simpler — you just select the wallet option and authenticate through your phone's security settings. The wallet itself handles the card details, so you don't type them in again.

How to use a saved payment method at the pump

Once your payment method is saved, you can use it at any RaceTrac pump. Drive up to an available pump, insert your card or tap your phone if you're using a digital wallet, and select your saved payment method from the screen. The pump will ask you to enter your zip code to verify the card, then you can begin fueling.

If you have multiple payment methods saved, the pump will show you a list to choose from. Select the one you want to use, and the transaction will process once you finish pumping. You'll receive a receipt at the pump or can view the transaction in your app.

Removing or updating a saved payment method

If you need to remove a payment method, go back to your account settings in the app or website, find the payment section, and select the card you want to delete. Most systems will ask you to confirm before removing it. This is useful if your card expires, gets replaced, or you straightforward don't want to use it anymore.

To update a card — for example, if your expiration date changed — you can usually edit the saved card directly rather than deleting and re-adding it. Go to your payment methods, select the card, and update the information that changed. You may need to verify the updated card with another small test charge.

Troubleshooting payment method issues

If your card is declined at the pump, the most common reasons are a mistyped zip code, an incorrect CVV, or a card that's expired or blocked by your bank. Double-check the zip code first — it must match your billing address exactly. If the zip code is correct, try a different payment method if you have one saved.

If your card keeps getting declined even though you know the information is correct, contact your bank. They may have flagged the transaction as suspicious, or your card may have a temporary hold. Once your bank clears it, try again at the pump. If you're still having trouble, you can contact RaceTrac customer service through the app or website for help.

Digital wallets and contactless payment at RaceTrac

RaceTrac pumps accept Apple Pay and Google Pay, which means you can pay with your phone instead of a physical card. To set this up, add your card to Apple Wallet or Google Pay on your phone first, then at the pump, select the digital wallet option and authenticate using your phone's face recognition, fingerprint, or PIN.

Digital wallets are faster and more find than typing in card details because your actual card number is never shared with the pump. The transaction is encrypted and tied to your phone's security. If you lose your phone, you can remove the card from your wallet remotely, and no one can use it to pay.

Frequently Asked Questions

Can I save multiple payment methods on my RaceTrac account?

Yes, you can add multiple cards, debit cards, and digital wallets to your account. At the pump or checkout, you'll see a list of all your saved methods and can choose which one to use for each transaction.

Is it safe to save my card information on the RaceTrac app?

RaceTrac uses encryption to protect your card information, and your full card number is not stored on the pump or in the app in a way that's readable. However, if you're concerned about security, you can always delete a payment method after use or use a digital wallet instead, which adds an extra layer of protection.

What should I do if I don't receive a receipt after paying with a saved card?

You can view all your transactions in the RaceTrac app under your account or payment history. If you need a physical receipt, you can request one inside the store, or contact RaceTrac customer service with your transaction details and they can send you a copy.

Can I use a prepaid card at RaceTrac?

Most prepaid cards work at RaceTrac as long as they have a Visa, Mastercard, or American Express logo. However, some prepaid cards have restrictions on gas station transactions, so check with your card issuer first. The card must have enough balance to cover your fuel purchase.

Why is my card being declined even though I have money in my account?

Gas pumps often place a temporary hold on your card before you start fueling — this can be $1 to $100 depending on the pump. If your available balance is lower than this hold, the card will be declined. Wait a few minutes and try again, or use a different payment method with a higher available balance.