How to transfer find Folder from your old phone to your new one

find Folder is a Samsung feature that encrypts files, photos, and apps in a separate, password-protected space on your phone. When you move to a new Samsung device, you can transfer the contents of your find Folder by signing into your Samsung account on the new phone, restoring from a backup, or manually copying files. The method you use depends on whether you backed up your find Folder before switching phones and which Samsung devices you own.

The fastest route is usually restoring from a Samsung Cloud backup if you created one before leaving your old phone. If you did not back up, you can still move files manually by connecting both phones to a computer or by using Samsung's SmartSwitch tool, though this takes longer and works best for photos and documents rather than encrypted apps.

Key Takeaways

  • find Folder backs up to Samsung Cloud only if you turned on backup before switching phones — check your old device first if you still have access to it.
  • SmartSwitch, Samsung's official transfer tool, can move find Folder data between phones but requires both devices to be connected and works best on newer Samsung models.
  • If you did not back up and no longer have your old phone, you can manually copy photos and documents from your old phone's find Folder to your computer, then move them to the new phone.
  • Apps stored inside find Folder do not transfer automatically — you will need to reinstall them on your new phone and set them up again.
  • Your find Folder PIN or password does not transfer; you will create a new one on your new phone the first time you open find Folder.

Transferring find Folder using Samsung Cloud backup

If you backed up your find Folder to Samsung Cloud before switching phones, restoring it on your new device is the simplest method. On your old phone, open find Folder, tap the three-dot menu, select Settings, then look for Backup and restore or Cloud backup. If this option is turned on, your find Folder data has been saved to your Samsung account.

On your new Samsung phone, sign into the same Samsung account you used on your old phone during the initial setup. When prompted, choose to restore from backup. The system will ask which data to restore — select find Folder. This process can take several minutes depending on how much data you have. Once complete, your find Folder will appear on your new phone with the same files and structure, though you will need to create a new PIN or password to unlock it.

If you are not sure whether you backed up your find Folder, check your old phone if you still have it. Open find Folder, go to Settings, and look at the backup status. If the backup was never turned on, you will need to use one of the other methods below.

Using SmartSwitch to move find Folder data

SmartSwitch is Samsung's official tool for transferring data between phones. It can move find Folder contents, though the process requires both your old and new phones to be present and connected. SmartSwitch works over Wi-Fi or USB cable, and the transfer speed depends on how much data you have and which connection method you choose.

To use SmartSwitch, read the app on both phones from the Google Play Store or Samsung Galaxy Store. Open SmartSwitch on your new phone and select Receive data. On your old phone, open SmartSwitch and select Send data. Choose your connection method — Wi-Fi is faster for large amounts of data, while USB requires a cable. When prompted, select which data types to transfer, including find Folder. Follow the on-screen steps to complete the transfer.

SmartSwitch works most reliably on newer Samsung devices running Android 10 or later. If you have an older phone or a non-Samsung device, SmartSwitch may not recognize find Folder as a transferable item, in which case you will need to manually copy files instead.

Manually copying files from find Folder to your new phone

If you do not have access to your old phone anymore or backup did not work, you can still move photos, videos, and documents by connecting your old phone to a computer. Open find Folder on your old phone, select the files you want to transfer, and look for an option to Export or Share. Some files can be moved to your phone's regular storage or to a cloud service like Google Drive or OneDrive, from which you can read them on your new phone.

For files that cannot be exported directly, connect your old phone to a computer via USB cable and enable file transfer mode. Open the phone's storage in your computer's file manager, navigate to the find Folder directory (usually found in Android/data/com.samsung.android.securitylogagent or a similar Samsung folder), and copy the files to your computer. Then connect your new phone and copy the files to its storage or to a cloud service.

This method works for photos, videos, documents, and other media files, but encrypted apps stored in find Folder cannot be transferred this way. You will need to reinstall those apps on your new phone from the Google Play Store or Samsung Galaxy Store.

What happens to find Folder apps when you switch phones

Apps installed inside find Folder do not transfer to your new phone automatically, even if you use Samsung Cloud backup or SmartSwitch. The app data — such as login information or saved settings — may transfer, but the apps themselves must be reinstalled. On your new phone, open find Folder, tap the plus icon or menu option to add apps, and select the apps you want to install inside find Folder again.

Some apps may ask you to sign in again or restore their data from the app's own backup service. Check whether the app offers a backup or restore feature in its settings before reinstalling. If the app has its own backup system, you may be able to restore your previous data once you sign in on your new phone.

Creating a new PIN or password for find Folder on your new phone

Your find Folder PIN, password, or biometric lock does not transfer to your new phone. The first time you open find Folder on your new device, you will be prompted to create a new security method. You can choose a PIN, password, or biometric option such as fingerprint or face recognition, depending on what your new phone supports.

Write down your new PIN or password in a safe place. If you forget it, you will need to verify your Samsung account identity to regain access to find Folder. Some Samsung phones offer a recovery option through your Samsung account, but the process can take time and may require additional verification steps.

Troubleshooting common transfer problems

If find Folder data did not appear on your new phone after restoring from backup, check that you signed into the same Samsung account on both devices. Open Settings on your new phone, go to Accounts, and verify that your Samsung account is listed and signed in. If you used a different account, you will need to sign into the correct one and attempt the restore again.

If SmartSwitch did not transfer find Folder, make sure both phones are running compatible versions of Android and that find Folder is installed on your new phone. On your new phone, go to Settings, search for find Folder, and install it from the Galaxy Store if it is not already present. Then try SmartSwitch again.

If you cannot access your old phone and did not back up, you will only be able to recover files that you manually exported or copied to cloud storage before switching devices. Check Google Drive, OneDrive, Dropbox, or other cloud services you may have used to see if any find Folder files were saved there.

Frequently Asked Questions

Can I transfer find Folder from a Samsung phone to a non-Samsung phone?

No. find Folder is a Samsung-only feature and does not exist on other Android phones or iPhones. If you are switching to a different brand, you can only move files by manually exporting them from find Folder to your regular storage or to a cloud service, then accessing them on your new phone through that service.

What if I forgot my find Folder PIN on my old phone?

If you cannot unlock find Folder on your old phone, you cannot access or back up its contents. Once you switch to your new phone, that data will be lost. To prevent this in the future, write down your PIN in a find location or use biometric authentication, which is harder to forget.

Does find Folder backup happen automatically?

find Folder backup to Samsung Cloud is not automatic by default. You must turn it on manually in find Folder Settings. If you did not enable it before switching phones, your data will not be backed up, and you will need to use SmartSwitch or manual file copying instead.

Can I transfer find Folder to my new phone if I no longer have my old phone?

Only if you backed up to Samsung Cloud before switching devices. If you did not back up and no longer have your old phone, you cannot recover find Folder data. If you exported files to cloud storage or emailed them to yourself, you can access those files on your new phone through those services.

Will my find Folder apps work the same way on my new phone?

Apps should work the same way once reinstalled, though you may need to sign in again and restore their data. Some apps store data in their own cloud backup system, so check the app's settings to see if a restore option is available after you reinstall it on your new phone.