Report the theft to the Social Security Administration right away
Call the Social Security Administration at 1-800-772-1213 (TTY 1-800-325-0778) as soon as you realize your card is missing or stolen. Have your Social Security number ready when you call. The SSA will flag your account and can issue you a replacement card, which typically arrives within two to four weeks.
You can also visit your local Social Security office in person to report the theft and request a replacement. Bring a photo ID and proof of citizenship or legal residency — a birth certificate, passport, or naturalization papers all work. The SSA does not charge for a replacement card.
If you cannot reach the SSA by phone or prefer to start the process online, you can create or sign into your my Social Security account at ssa.gov and message them directly. This creates a record of your report, though a phone call is usually faster.
Key Takeaways
- Call the Social Security Administration at 1-800-772-1213 to report the theft and request a replacement card.
- A replacement card usually arrives within two to four weeks and costs nothing.
- Place a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) to prevent someone from opening accounts in your name.
- Monitor your credit report for unauthorized accounts and check your Social Security earnings record for fraudulent work history.
- Consider a credit freeze if you believe your identity information has been misused beyond just the stolen card.
Place a fraud alert with the credit bureaus
A stolen Social Security card puts you at risk for identity theft. Contact one of the three major credit bureaus — Equifax, Experian, or TransUnion — and ask them to place a fraud alert on your file. You only need to call one bureau; they are required to notify the other two.
A fraud alert tells lenders to verify your identity before opening new accounts in your name. It lasts one year and is free. You can renew it annually if you remain concerned about identity theft. The bureau will give you a confirmation number; keep it for your records.
Here are the fraud alert phone numbers:
- Equifax: 1-888-378-4329
- Experian: 1-888-397-3742
- TransUnion: 1-800-680-7289
Check your credit report for unauthorized accounts
Request a free copy of your credit report from each of the three bureaus at annualcreditreport.com, the official site run by Equifax, Experian, and TransUnion. You are may have access to to one free report from each bureau every 12 months. Review each report carefully for accounts you did not open, inquiries from lenders you did not contact, or addresses that are not yours.
If you find fraudulent accounts, contact the creditor when ready and ask them to close the account and remove it from your credit report. Also file a dispute with the credit bureau that reported the false account. Keep copies of all letters and emails you send.
If the fraud is extensive, you may want to file an identity theft report with the Federal Trade Commission at identitytheft.gov. The FTC will create a recovery plan and give you a recovery number you can use when disputing fraudulent accounts with creditors.
Monitor your Social Security earnings record
Someone with your Social Security number could use it to work under your name, which would create a false earnings record. Visit ssa.gov and sign into your my Social Security account to view your earnings record. Check that the employers and wages listed match your actual work history.
If you see earnings you did not earn, call the Social Security Administration at 1-800-772-1213 and report it. The SSA will investigate and correct your record if the earnings are fraudulent. This matters because your future Social Security benefits are based on your earnings history.
Consider a credit freeze for stronger protection
A credit freeze is stronger than a fraud alert. It locks your credit file so that lenders cannot see it without your permission, making it much harder for someone to open accounts in your name. You can place a freeze with each of the three credit bureaus for free.
The downside is that you will need to temporarily lift the freeze whenever you explore for credit yourself — a mortgage, car loan, credit card, or even a cell phone plan. Lifting a freeze takes a few minutes online or by phone, but it is an extra step each time.
A freeze lasts until you remove it, so it is a good option if you do not plan to explore for new credit soon. If you do explore for credit regularly, a fraud alert may be more convenient.
File a police report if you suspect identity theft
If you believe someone has actually used your Social Security number to commit fraud — not just stolen the card, but opened accounts or committed crimes in your name — file a report with your local police department. Get a copy of the report; you will need it when disputing fraudulent accounts with creditors and credit bureaus.
You can also file an identity theft report with the Federal Trade Commission at identitytheft.gov. The FTC does not investigate individual cases, but the report creates an official record and generates a recovery plan tailored to your situation.
Protect your new card once it arrives
When your replacement card arrives, treat it like cash. Do not carry it in your wallet unless you absolutely need it that day. Most of the time, you only need your Social Security number for employment, banking, and government benefits — not for everyday transactions. Store the card in a safe place at home, like a locked drawer or safe.
Do not share your Social Security number with anyone who calls you unsolicited, even if they claim to be from the government or your bank. Legitimate organizations already have your number and will not ask for it over the phone.
Frequently Asked Questions
Can someone use my Social Security number without my card?
Yes. A thief only needs the number itself, not the physical card. They can use it to explore for credit, open bank accounts, file tax returns, or work under your name. This is why reporting the theft and monitoring your credit are important even if the card itself is not used.
How long does it take to get a replacement card?
The Social Security Administration typically mails replacement cards within two to four weeks. If you need it faster, visit your local Social Security office in person; they can sometimes issue a card on the spot or within a few days, depending on your location.
Will a fraud alert hurt my credit score?
No. A fraud alert does not affect your credit score. It only requires lenders to take extra steps to verify your identity before opening accounts. Your score may actually improve if the alert prevents fraudulent accounts from being opened in your name.
What if I find old fraudulent accounts on my credit report?
Contact the creditor and the credit bureau that reported the account. Ask the creditor to close it and confirm the closure in writing. File a dispute with the credit bureau and include copies of your police report or FTC identity theft report if you have one. The bureau must investigate within 30 days.
Do I need to do anything special when filing taxes after my card is stolen?
File your tax return as usual. However, if you are concerned someone might file a fraudulent return using your Social Security number, you can file your return early — the IRS processes returns in the order they are received. If a fraudulent return is filed before yours, the IRS will contact you. Keep copies of your filed return and any correspondence with the IRS.