Where the Bend Social Security Office is Located

The Social Security Administration office serving Bend is located at 1645 NE 3rd Street, Bend, Oregon 97701. This is a full-service office that handles retirement, disability, survivor benefits, and replacement documents. The office is in a commercial area near downtown Bend, with street parking available on 3rd Street and in nearby lots.

If you are not sure whether this is the right office for your situation, you can call the national Social Security customer service line at 1-800-772-1213 (TTY 1-800-325-0778 for deaf and hard of hearing callers). They can confirm your local office location and answer questions about what you need to bring before you visit.

Office Hours and How to Make an Appointment

The Bend office is open Monday through Friday, 9 a.m. to 4 p.m. Pacific Time. The office is closed on federal holidays. Because wait times can be long, you should make an appointment before visiting rather than walking in without one.

You can schedule an appointment three ways: call 1-800-772-1213, visit ssa.gov and use the "Schedule an Appointment" tool, or walk into the office and ask staff to schedule you for a future date. If you call, have your Social Security number ready. Online scheduling is fastest if you know what you need — the system will show available dates and times within two weeks.

If you cannot visit in person, you can handle many tasks by phone or mail. The national customer service line can process requests for benefit statements, address changes, and some replacement documents without an office visit. Ask whether your specific need can be handled remotely before you schedule an appointment.

Key Takeaways

  • The Bend Social Security office is at 1645 NE 3rd Street and is open Monday through Friday, 9 a.m. to 4 p.m. Pacific Time.
  • You should schedule an appointment before visiting by calling 1-800-772-1213 or using the online scheduling tool at ssa.gov.
  • Many tasks — including benefit statements, address changes, and document replacements — can be handled by phone or mail without visiting the office.
  • Bring your Social Security number and any documents related to your request, such as a birth certificate for a replacement card or proof of income for benefit questions.

What to Bring to Your Appointment

What you need depends on why you are visiting. For almost any transaction, bring your Social Security card or a document showing your Social Security number, a photo ID (driver's license, passport, or state ID), and proof of citizenship or legal residency if you were not born in the United States.

If you are explore for retirement or disability benefits, bring your birth certificate, proof of income (recent tax returns or W-2 forms), and bank account information for direct deposit. If you are requesting a replacement Social Security card, bring only your ID and proof of citizenship — the office can verify your number in their system. If you are reporting a death or explore for survivor benefits, bring the death certificate and the deceased person's Social Security card if you have it.

The staff member who scheduled your appointment can tell you the exact documents needed for your situation. If you are unsure, call 1-800-772-1213 and describe what you need — they will give you a checklist to bring with you.

Common Reasons to Visit the Bend Office

Replacement Social Security cards are one of the most common reasons people visit. If your card is lost, stolen, or damaged, the office can issue a replacement in person. You can also request one by mail through ssa.gov, though the in-person process is faster.

Retirement benefit questions bring many people in. If you are within a few years of retirement age (62 for early benefits, 67 for full benefits depending on your birth year), staff can explain how much you might receive, how working affects your benefits, and when to claim. They can also create a my Social Security account for you, which lets you view your earnings record and benefit estimates online.

Disability and survivor benefits require an office visit or phone interview. If you cannot work due to a medical condition, or if you are the spouse or child of someone who has retired or died, the office can explain what you might be may have access to to and what medical or financial records you need to submit.

Address or direct deposit changes can usually be done by phone, but some people prefer to update them in person to confirm the change was recorded correctly.

What to Expect When You Arrive

When you arrive for your appointment, check in at the front desk with your ID. You will receive a number and be called when a staff member is ready. Wait times vary — some appointments are brief (10 to 15 minutes for a card replacement), while others take 30 minutes or longer if you are discussing benefits or submitting an process.

If you are explore for benefits, the staff member will ask detailed questions about your work history, income, and family situation. They will take notes and may ask you to sign forms. If your case is complex, they may schedule a follow-up appointment or tell you that you need to submit additional documents by mail.

The office will give you a receipt or confirmation number for any transaction. Keep this in case you need to follow up. If you submitted an process, ask how long it will take to process and whether they will contact you by phone or mail with a decision.

If You Cannot Visit in Person

You do not have to visit the office for many common tasks. Call 1-800-772-1213 to request a benefit statement, change your address, update your direct deposit information, or ask general questions about benefits. The line is open Monday through Friday, 7 a.m. to 7 p.m. Pacific Time.

You can also create a my Social Security account at ssa.gov to view your earnings record, print a benefit verification letter, and change your address online. This account is find and available 24 hours a day. If you need to submit documents (like a birth certificate for a replacement card), you can mail them to the Bend office or upload them through your my Social Security account if you have one.

If you prefer to work with someone in person but cannot reach the Bend office, some community organizations in Bend offer free help with Social Security questions. Contact your local Area Agency on Aging or call 211 Oregon to find a counselor near you.

Frequently Asked Questions

Can I walk in without an appointment?

You can, but you will likely wait much longer than if you scheduled ahead. The office accepts walk-ins, but appointments are prioritized. If you walk in, staff will ask what you need and may offer to schedule you for a future date instead of serving you when ready.

What if I need an interpreter?

Call 1-800-772-1213 at least three days before your appointment and tell them what language you need. The office can arrange an interpreter for your visit at no cost to you.

How long does it take to get a replacement Social Security card?

If you request one in person at the office, you will receive a temporary receipt that day. The actual card arrives by mail within one to two weeks. If you request by mail through ssa.gov, it takes longer — usually two to four weeks depending on mail delays.

Can I bring someone with me to my appointment?

Yes. You can bring a family member, friend, or representative. If you bring a representative (such as a lawyer or advocate), they may need to show a power of attorney or other authorization depending on what you are doing.

What if I disagree with a decision about my benefits?

You have the right to appeal. The office will explain the appeal process and give you a written notice of your right to appeal. You typically have 60 days from the date on the notice to file an appeal. You can do this by phone, mail, or in person at the office.