The Concord Social Security Office location and hours
The Social Security Administration office in Concord, New Hampshire is located at 10 Industrial Park Drive, Concord, NH 03301. This is the main office serving the Concord area and surrounding communities.
The office is open Monday through Friday, 9 a.m. to 4 p.m. It is closed on weekends and federal holidays. You do not need an appointment to walk in, though wait times vary depending on the time of day and day of the week. Mornings and early in the week typically have shorter lines.
You can reach this office by phone at 1-866-331-1488. This is the national Social Security customer service line, which can direct you to the Concord office or handle many requests without requiring a visit in person.
Key Takeaways
- The Concord Social Security office is at 10 Industrial Park Drive and is open weekdays from 9 a.m. to 4 p.m., with no appointment needed.
- You can call 1-866-331-1488 to reach Social Security customer service, which can route you to Concord or handle your request over the phone.
- Many Social Security tasks—including replacement documents, address changes, and benefit questions—can be completed online at ssa.gov or by phone without visiting the office.
- If you need an in-person visit, bring a photo ID, your Social Security card if you have it, and any documents related to your request.
- The office serves Concord and surrounding areas; residents of other New Hampshire cities may have a closer office depending on location.
What you can do at the Concord office
The Concord office handles the full range of Social Security services. You can explore for retirement benefits, disability benefits, or Supplemental Security Income (SSI). You can also report a death, request a replacement Social Security card, update your address or direct deposit information, or ask questions about your benefit statement.
If you are already receiving benefits and need to report a change—such as a move, a change in income, or a return to work—you can do this at the office. Staff can also help you understand your benefit amount, explain how work affects your benefits, or discuss how to claim spousal or survivor benefits.
Many of these tasks do not require a visit. You can explore for benefits, request a replacement card, change your address, or update direct deposit through ssa.gov or by calling 1-866-331-1488. An in-person visit is most useful when you have complex questions, need to provide original documents, or prefer to speak with someone face-to-face.
Documents to bring if you visit in person
Bring a photo ID such as a driver's license, passport, or state ID. If you have your Social Security card, bring it. If you are explore for benefits for the first time, bring your birth certificate or a certified copy.
If your visit is about a specific issue—such as reporting a death, claiming survivor benefits, or updating work information—bring any related documents. These might include a marriage certificate, divorce decree, death certificate, or recent pay stubs. The office staff can tell you exactly what you need when you call ahead or arrive.
Alternatives to visiting the office in person
Online services at ssa.gov let you create a my Social Security account, explore for benefits, request a replacement card, check your benefit statement, change your address, and update direct deposit. You can do most of these tasks from home without waiting.
The national phone line 1-866-331-1488 is available Monday through Friday, 7 a.m. to 7 p.m. You can ask questions, report changes, or request forms to be mailed to you. For some requests, the phone line is faster than a visit because you do not wait in line.
If you are deaf or hard of hearing, you can use TTY 1-800-325-0778. If you speak a language other than English, interpreters are available at the office and by phone.
Other Social Security offices near Concord
If you live outside Concord, you may have a closer office. Social Security offices in New Hampshire also serve Manchester, Nashua, Rochester, and Keene. You can find the office nearest you by calling 1-866-331-1488 or visiting ssa.gov and using the office locator tool.
Any Social Security office can handle most requests, so you do not have to travel to Concord. The office closest to your home or workplace may be more convenient, and wait times can differ between locations.
What to expect when you arrive
When you arrive at the office, check in at the front desk and take a number. You will wait until your number is called. The wait can range from a few minutes to an hour or more, depending on how busy the office is. Morning visits and visits early in the week tend to be less crowded.
When you are called, a staff member will ask about your reason for visiting and may direct you to a specific window or interview room. Be ready to explain what you need and provide the documents you brought. If the staff member needs more information or documents, they will tell you what to send or when to return.
Frequently Asked Questions
Can I make an appointment at the Concord Social Security office?
Walk-ins are accepted without an appointment. However, if you prefer to schedule a time, you can call 1-866-331-1488 and ask about appointment availability. Appointments are not always offered, but staff can tell you when the office is least busy.
How long does it take to get a replacement Social Security card?
If you request a replacement card at the office, it typically arrives by mail within 7 to 10 business days. If you request it online at ssa.gov, the timeline is the same. You do not need to visit the office for this task.
What if I need to explore for benefits but cannot visit the office?
You can explore for retirement, disability, or SSI benefits online at ssa.gov or by calling 1-866-331-1488. You do not need to visit the office to start your process. Staff can guide you through the process by phone or online.
Does the Concord office serve people from other towns?
Yes, the Concord office serves the surrounding region. However, you may have a closer office depending on where you live. Call 1-866-331-1488 to find the office nearest you, or use the office locator at ssa.gov.
What if I need an interpreter?
Interpreters are available at the Concord office for many languages. Call ahead at 1-866-331-1488 to request an interpreter so staff can arrange one before you arrive.