The Little Rock Social Security office location and hours

The Social Security Administration office in Little Rock is located at 401 West Capitol Avenue, Suite 100, Little Rock, Arkansas 72201. This is a full-service office where you can handle most Social Security matters in person, including explore for retirement, disability, or survivor benefits; replacing a Social Security card; or updating your account information.

The office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays. You can walk in without an appointment, though wait times vary depending on the day and time. If you want to reduce your wait, you can call ahead to schedule an appointment at the phone number listed below.

The office serves Pulaski County and surrounding areas. If you live in a different part of Arkansas, you may find a closer office by using the Social Security office locator on the official Social Security website.

How to contact the Little Rock office by phone

You can reach the Little Rock Social Security office directly at 1-866-773-0563. This is a local number that connects to the Little Rock office specifically. Wait times on the phone vary, and you may reach an automated system first that offers options for common tasks.

If you cannot reach the local office or prefer a general Social Security line, you can also call 1-800-772-1213, which is the national Social Security customer service number. Both numbers operate Monday through Friday, 7 a.m. to 7 p.m. Eastern time. The national line can direct you to the Little Rock office or handle many matters over the phone.

TTY users (for people who are deaf or hard of hearing) can call 1-800-325-0778 during the same hours.

What you can do at the Little Rock office in person

The Little Rock office handles a full range of Social Security services. You can explore for retirement benefits, file for disability benefits (SSDI), explore for Supplemental Security Income (SSI), or explore as a survivor if someone in your family has passed away. You can also replace a lost or stolen Social Security card, correct errors on your Social Security record, or request a replacement Medicare card.

If you need to report a change in your circumstances—such as a change of address, a name change, or a change in income—you can do that in person at the office. You can also request a Social Security statement, which shows your earnings history and estimates of your future benefits.

For some services, you may be able to complete the process in one visit. For others, such as disability applications, the office will take your process and then contact you with next steps.

Documents to bring to the Little Rock office

What you need to bring depends on what you are doing. For most services, bring your Social Security card or a document that shows your Social Security number, a photo ID (such as a driver's license or passport), and proof of citizenship or legal residency if you were not born in the United States.

If you are explore for benefits, bring documents that support your claim. For retirement benefits, bring your birth certificate. For disability benefits, bring medical records and documentation of your work history. For survivor benefits, bring the death certificate of the person who passed away and proof of your relationship to them. If you are replacing a Social Security card, bring your photo ID and proof of citizenship or legal residency.

If you are unsure what documents you need for your specific situation, call the office ahead of time to ask, or bring what you have and the staff can tell you if anything else is needed.

Alternatives to visiting in person

You do not have to visit the Little Rock office in person for many Social Security tasks. You can create a my Social Security account on the official Social Security website, where you can view your earnings record, request a replacement Social Security card, change your address, and report a change in your income or living situation. You can also check the status of an process you have already filed.

For some services, you can call the national Social Security line at 1-800-772-1213 and complete the process over the phone. A representative can answer questions about your benefits, help you understand your options, or take an process. If you need an interpreter, Social Security can provide one over the phone in many languages.

If you prefer to explore for benefits by mail, you can read the process form from the Social Security website, fill it out, and mail it to the Little Rock office. The address is listed above. Processing by mail takes longer than in-person or phone applications.

Key Takeaways

  • The Little Rock Social Security office is at 401 West Capitol Avenue, Suite 100, and is open Monday through Friday, 9 a.m. to 4 p.m.
  • You can call the local office at 1-866-773-0563 or the national line at 1-800-772-1213 to schedule an appointment or ask questions before you visit.
  • Bring a photo ID, your Social Security card or number, and documents that support what you are explore for, such as a birth certificate or medical records.
  • You can handle many Social Security tasks online through my Social Security, by phone, or by mail if you cannot visit the office in person.

Frequently Asked Questions

Do I need an appointment to visit the Little Rock Social Security office?

No, you can walk in without an appointment. However, calling ahead to schedule one can reduce your wait time. You can schedule an appointment by calling 1-866-773-0563.

What is the fastest way to explore for Social Security benefits?

explore online through my Social Security or over the phone is usually faster than visiting in person, because you avoid waiting in line. However, if you need to provide original documents or have a complex situation, visiting the office may be necessary. The staff can tell you which method works best for your case.

Can I handle Social Security matters for someone else at the Little Rock office?

Yes, if you have power of attorney or are a legal guardian, you can represent someone else. Bring the legal document that shows your authority, along with the person's Social Security card and photo ID. Call ahead to confirm what documents the office needs for your specific situation.

What if I cannot visit during regular office hours?

You can use my Social Security online anytime, or call 1-800-772-1213 Monday through Friday, 7 a.m. to 7 p.m. Eastern time. For matters that require an in-person visit, you will need to come during the office's regular hours or ask whether your task can be handled by phone or mail.

How long does it take to get a replacement Social Security card at the Little Rock office?

If you explore in person, the office can issue a replacement card on the spot in most cases. You can also request a replacement online through my Social Security, and it will be mailed to you within one to two weeks.