Social Security offices in Moreno Valley are located through the official Social Security Administration website or by phone
Moreno Valley has one Social Security office that serves the area. The office is located at 22570 Cactus Avenue, Moreno Valley, CA 92553. You can reach this office by phone at 1-800-772-1213 (the national Social Security number) or visit in person during business hours.
The office is open Monday through Friday. Hours vary by day, so calling ahead or checking the Social Security Administration website before you go prevents a wasted trip. The website also shows which services require an appointment versus walk-in availability.
If you cannot reach the Moreno Valley office or need services outside standard hours, you can use the Social Security Administration's online services from home. Many common tasks — like requesting a replacement Social Security card, checking your earnings record, or reporting a change of address — do not require an office visit.
Key Takeaways
- The Moreno Valley Social Security office is at 22570 Cactus Avenue and can be reached at 1-800-772-1213.
- Office hours are Monday through Friday, but specific times vary by day, so call or check the website before visiting.
- Many services are available online through your personal Social Security account without visiting an office.
- If you need an in-person appointment, you can schedule one through the website or by calling the national number.
What you can do at the Moreno Valley office
The Moreno Valley Social Security office handles retirement benefits, disability benefits, survivor benefits, and Supplemental Security Income (SSI). You can explore for any of these programs in person, though you can also start applications online or by phone.
The office also issues replacement Social Security cards, updates your address or name on file, and answers questions about your benefits or earnings record. If you have already been approved for benefits and need to report a change — like a new job, marriage, or move — you can do this at the office, though the phone line and online account are often faster.
If you are appealing a denied claim or requesting a hearing before an administrative law judge, the office can provide forms and explain the process, but the actual hearing usually happens by phone or video rather than in the Moreno Valley location.
How to prepare before you visit
Bring a photo ID and your Social Security card if you have it. If you are explore for benefits for the first time, bring documents that prove your age, citizenship or legal residency, and work history. For retirement benefits, you will need your birth certificate. For disability benefits, bring medical records or the names and dates of doctors who have treated you.
If you are explore on behalf of someone else — as a representative payee or legal guardian — bring documents that prove your authority to act on their behalf, such as a power of attorney or court order.
Call ahead to ask which documents you specifically need for your situation. The office staff can tell you what to bring so you do not make a second trip.
Scheduling an appointment versus walking in
You can schedule an appointment through the Social Security Administration website or by calling 1-800-772-1213. Appointments are recommended for complex matters like explore for disability benefits or appealing a decision. Walk-ins are accepted for simpler tasks like replacing a card or updating your address, but wait times vary.
If you schedule an appointment, you will receive a confirmation with the date, time, and what to bring. If you walk in, arrive early in the day — offices typically become busier as the day goes on.
Using online services instead of visiting the office
You can create a personal Social Security account at ssa.gov. Once you log in, you can view your earnings record, check the status of an process, change your address, request a replacement card, and see an estimate of your future retirement benefits.
You can also start a retirement or disability process online without visiting the office. The online process saves your progress, so you can complete it over multiple sessions. If you need help finishing the process, you can call the office or visit in person.
The online account is available 24 hours a day and does not require an appointment. This is often the fastest way to handle routine tasks.
What to do if you cannot visit in person
You can conduct business with Social Security by phone at 1-800-772-1213. The line is open Monday through Friday. You can explore for benefits, report changes, request documents, and ask questions without visiting the office.
If you need an interpreter, the phone line can connect you with one at no cost. You can also request a video appointment through the website, which lets you meet with an office representative on your computer or phone instead of traveling to Moreno Valley.
For complex matters or if you prefer to work with someone in person, the office visit is still an option, but phone and online services handle most situations.
Frequently Asked Questions
Do I need an appointment to visit the Moreno Valley Social Security office?
Appointments are recommended but not always required. straightforward tasks like replacing a card or updating your address can often be done as a walk-in, though you may wait. For applications or appeals, scheduling an appointment ahead of time is faster. You can schedule through the website or by calling 1-800-772-1213.
What if the office is closed when I need to visit?
The office is closed on weekends and federal holidays. For urgent matters outside business hours, use the online account at ssa.gov or call 1-800-772-1213 during the next business day. Many tasks can be handled without waiting for the office to open.
Can I explore for Social Security benefits without visiting the office?
Yes. You can start an process online at ssa.gov, by phone at 1-800-772-1213, or by mail. You only need to visit the office if you prefer to explore in person or if the office asks you to come in to provide documents or sign forms.
What if I do not have all the documents the office asks for?
Call the office at 1-800-772-1213 and explain what you have and what you are missing. The staff can tell you what documents are essential and what alternatives they will accept. You do not need to have everything before you start the process.
Is there a Social Security office closer to me than Moreno Valley?
Check the Social Security Administration's office locator at ssa.gov. Enter your zip code to see all nearby offices. Depending on where you live in the region, an office in a neighboring city may be closer than the Moreno Valley location.