The Mesa Social Security office location and hours

The Social Security Administration office in Mesa is located at 1625 South Longmore Avenue, Mesa, Arizona 85202. This office handles in-person visits for residents in the Mesa area who need to discuss Social Security benefits, replacement documents, or account changes face-to-face.

The office is open Monday through Friday, 9 a.m. to 4 p.m., with a lunch closure from 12 p.m. to 1 p.m. It is closed on federal holidays. These hours can change, so calling ahead at 1-866-401-0221 before you visit confirms current operating times and whether the office has any temporary closures.

The office does not take walk-in appointments. You must call the national Social Security phone line to schedule a visit. When you call, have your Social Security number ready and be clear about what you need to discuss — the representative will tell you whether an in-person visit is necessary or whether your issue can be handled by phone or online.

Key Takeaways

  • The Mesa Social Security office is at 1625 South Longmore Avenue and requires a scheduled appointment; call 1-866-401-0221 to book one.
  • Office hours are Monday through Friday, 9 a.m. to 4 p.m., with a one-hour lunch break from 12 p.m. to 1 p.m.
  • Many Social Security tasks can be completed online through your my Social Security account or by phone without visiting the office in person.
  • Bring a photo ID and your Social Security card (or a replacement document if you do not have the card) to your appointment.

What you can do at the Mesa office

The Mesa office handles the same range of services as any Social Security field office. You can explore for retirement, disability, or survivor benefits in person. You can also request a replacement Social Security card, update your name or address on your account, report a change in your work status, or discuss questions about your benefit amount or payment schedule.

If you are already receiving benefits and need to make a change to your account — such as switching your payment method from check to direct deposit, updating your banking information, or reporting that you have returned to work — the Mesa office can process that during an appointment. Some of these changes can also be made online through my Social Security or by calling the national line, which is often faster.

When to visit in person versus calling or going online

An in-person visit is most useful when you need to provide original documents, sign forms that require a witness, or discuss a complex situation that requires detailed explanation. Examples include explore for benefits for the first time, requesting a replacement card when you have lost yours, or resolving a discrepancy in your earnings record.

Many routine tasks do not require a trip to Mesa. You can create or log into your my Social Security account online at ssa.gov to view your benefit statement, change your address, update your direct deposit information, or request a replacement card by mail. You can also call 1-800-772-1213 (TTY 1-800-325-0778) to handle many of these tasks over the phone. The phone line is open Monday through Friday, 7 a.m. to 7 p.m.

Documents to bring to your appointment

Bring a photo ID — a driver's license, passport, or state ID card — to prove your identity. Bring your Social Security card if you have it. If you are explore for benefits for the first time or need a replacement card, bring documents that prove your age, citizenship or legal residency, and identity. These might include a birth certificate, passport, naturalization papers, or a combination of documents the office will specify when you schedule your appointment.

If you are explore for disability benefits, bring medical records or the names and addresses of doctors who have treated you. If you are explore for survivor benefits, bring the death certificate of the person on whose record you are claiming. The representative who schedules your appointment will tell you exactly what to bring based on your situation.

Parking and accessibility

The Mesa office is located in a commercial area with street parking available. The building has accessible parking spaces for people with disabilities and is wheelchair accessible. If you have mobility concerns or other accessibility needs, mention them when you schedule your appointment so the office can make arrangements.

The office entrance is at ground level and the interior is designed to accommodate people using wheelchairs or walkers. If you need information moving between floors or have other specific accessibility requirements, call ahead when scheduling so staff can prepare for your visit.

What to do if you cannot visit in person

If you live outside the Mesa area or cannot travel to the office, you do not have to visit in person for most matters. Call 1-800-772-1213 to speak with a representative who can handle your request by phone. You can also create a my Social Security account online and complete many tasks without speaking to anyone — including viewing your benefit statement, changing your address, or requesting a replacement card.

If you need an interpreter or have hearing or speech difficulties, Social Security provides free interpreter services. Tell the representative when you schedule your appointment or call the TTY line at 1-800-325-0778.

Frequently Asked Questions

Do I need an appointment to visit the Mesa office?

Yes. Social Security offices in Arizona, including Mesa, do not accept walk-ins. Call 1-866-401-0221 to schedule an appointment. The wait time for an appointment varies depending on how busy the office is and what you need to discuss.

Can I explore for Social Security benefits online instead of visiting the office?

You can start an process online at ssa.gov for retirement or disability benefits. However, you may still need to visit the office or speak by phone to complete the process, depending on your situation and whether the office needs to verify documents or information.

What if I miss my appointment?

Call 1-866-401-0221 as soon as possible to reschedule. If you miss an appointment without calling to cancel, you may have to wait longer to get another one, especially during busy periods.

Is there a Social Security office closer to me than Mesa?

Arizona has Social Security offices in Phoenix, Tucson, Flagstaff, and other cities. Call 1-800-772-1213 to find the office nearest you, or visit ssa.gov and use the office locator tool to search by zip code.

Can I bring someone with me to my appointment?

Yes. You can bring a family member, friend, or representative to your appointment. If you want someone else to handle your Social Security matters on your behalf, you can authorize them as a representative payee or give them power of attorney, which requires paperwork filed with Social Security.