Where the Myrtle Beach Social Security office is located
The Social Security Administration office in Myrtle Beach is at 3283 Mr. Joe White Avenue, Myrtle Beach, SC 29577. This is a full-service office where you can handle most Social Security matters in person, including explore for retirement, disability, or survivor benefits; replacing a Social Security card; or updating your personal information.
The office is open Monday through Friday, 9 a.m. to 4 p.m., closed on federal holidays. Hours can change, so call ahead at 1-800-772-1213 before you go. This is the national Social Security phone line, and representatives can confirm current hours for the Myrtle Beach location.
Parking is available on-site. The building is accessible to people with mobility needs. If you cannot visit in person, you can handle many tasks online through your personal my Social Security account or by phone using the same 1-800 number.
Key Takeaways
- The Myrtle Beach Social Security office is located at 3283 Mr. Joe White Avenue and is open Monday through Friday, 9 a.m. to 4 p.m.
- You can call 1-800-772-1213 to confirm hours, ask questions, or handle some matters without visiting in person.
- Many Social Security tasks can be completed online through my Social Security or by mail, which may be faster than visiting the office.
- Bring a photo ID and any documents related to your specific request, such as a birth certificate for a card replacement or tax records for a benefits claim.
What to bring when you visit
Bring a photo ID — a driver's license, passport, or state ID card — every time you visit. Social Security staff will not process your request without it. If you do not have a photo ID, bring two other forms of identification, such as a birth certificate, utility bill, or lease agreement.
Bring documents specific to what you are doing. If you are replacing a Social Security card, bring your birth certificate or a certified copy. If you are explore for retirement or disability benefits, bring tax returns from the past two years, W-2 forms or 1099 forms showing your earnings, and a list of your employers for the past 15 years. If you are updating your name or address, bring proof of the change, such as a marriage certificate or a lease.
If you are explore for benefits based on someone else's record — such as a spouse's or parent's — bring their Social Security number and birth date. If you are representing someone else, bring a power of attorney or guardianship document.
When to visit in person versus using other methods
You do not need to visit the office for every task. You can create or log into your my Social Security account online at ssa.gov to view your earnings record, check the status of an process, change your address, request a replacement card, or start an process for retirement benefits. This account is available 24 hours a day and often faster than visiting or calling.
You can also call 1-800-772-1213 Monday through Friday, 7 a.m. to 7 p.m., to ask questions, report a change, or request forms by mail. Wait times are often shorter early in the morning or late in the week. If you are deaf or hard of hearing, call the TTY number at 1-800-325-0778.
Visit the office in person if you need to sign documents, if you do not have internet access, if you need help understanding your options, or if you have already tried online or phone and need to speak with someone face-to-face. Bring all required documents so you do not have to make a second trip.
How to prepare before you go
Call ahead at 1-800-772-1213 to confirm the office is open and to ask whether you need an appointment. During busy periods, the office may ask you to schedule a time rather than walk in. The representative can also tell you exactly which documents you need for your specific situation, which saves time when you arrive.
Write down your Social Security number, the names and Social Security numbers of anyone else involved in your request, and a list of questions you want to ask. Bring this list with you so you do not forget anything while you are there.
If you are explore for benefits, gather your documents at home first and organize them in a folder. This shows the staff you are prepared and can speed up the process. If you are missing a document, ask the office staff what you can do — sometimes they can request it on your behalf or tell you where to get a certified copy.
What happens after your visit
If you submitted an process, the office will tell you what to expect next. Most applications for retirement or disability benefits take several weeks to process. You can check the status of your process online through my Social Security or by calling 1-800-772-1213.
If you were there to replace a card or update information, you may receive confirmation by mail within one to two weeks. A replacement Social Security card usually arrives within two weeks, though it can take longer. You can track the status of a card replacement through my Social Security.
Keep any paperwork the office gives you. If you have questions later, bring it with you when you call or visit again. The office staff can look up your case using your Social Security number, but having your own copy of what you submitted makes the conversation faster.
Frequently Asked Questions
Do I need an appointment to visit the Myrtle Beach office?
It depends on how busy the office is. Call 1-800-772-1213 to ask whether appointments are required on the day you want to visit. Even if walk-ins are accepted, calling ahead lets you know the current wait time and confirms the office is open.
Can I explore for benefits by mail instead of visiting the office?
Yes. Call 1-800-772-1213 and ask them to mail you an process form. You can fill it out at home, gather your documents, and mail it back. This takes longer than explore in person, but it works if you cannot visit the office. You can also start an process online through my Social Security.
What if I need an interpreter?
Call the office at 1-800-772-1213 before your visit and tell them what language you speak. They can arrange an interpreter for your appointment. Bring a photo ID and be prepared to wait a bit longer while the interpreter is present.
Can someone else go to the office for me?
Yes, but they will need a power of attorney or a letter from you giving them permission to act on your behalf, plus a photo ID. Call 1-800-772-1213 first to ask what documents the office needs to see. Not all matters can be handled by someone else, so confirm before they visit.
How long does it take to get a replacement Social Security card?
A replacement card usually arrives within two weeks of your visit, though it can take up to four weeks depending on mail delays. You can track the status through my Social Security. If you need it urgently, ask the office staff whether they can issue a temporary document while you wait for the card.