Where the Ogden Social Security Office Is Located

The Social Security Administration office in Ogden is at 2127 Wall Avenue, Ogden, Utah 84401. This is the main office serving Weber County and surrounding areas. The office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays.

Parking is available on-site. The building is accessible to people with mobility needs. If you need an interpreter or have other accommodations, you can request these when you call ahead or when you arrive.

Key Takeaways

  • The Ogden office is located at 2127 Wall Avenue and is open weekdays from 9 a.m. to 4 p.m., closed on federal holidays.
  • You can call the office at 801-625-5800 or use the national Social Security phone line at 1-800-772-1213 to reach any office.
  • Walk-ins are accepted, but arriving early in the day typically means shorter wait times.
  • You can handle many tasks online through your personal my Social Security account without visiting an office.
  • Bring a photo ID and your Social Security card (or a record of your number) to any in-person visit.

How to Reach the Ogden Office by Phone

You can call the Ogden office directly at 801-625-5800. This line connects you to staff who can answer questions about your specific case, schedule an appointment, or direct you to the right department.

If you prefer, you can also call the national Social Security phone line at 1-800-772-1213. This number routes you to an available representative anywhere in the country and works just as well as calling the local office. The national line is open Monday through Friday, 7 a.m. to 7 p.m. Mountain Time. You can also call on Saturday from 9 a.m. to 1 p.m. Mountain Time.

Wait times are typically shorter early in the morning or on Tuesday through Thursday. If you call during peak hours, you may wait on hold for 15 to 30 minutes before speaking to someone.

What You Can Do Without Visiting in Person

Many tasks no longer require a trip to the office. You can create a my Social Security account at ssa.gov to check your earnings record, view your benefit statement, change your address, report a change in income, and request a replacement Social Security card (which will be mailed to you).

You can also file for retirement, disability, or survivor benefits online through your my Social Security account or at ssa.gov/benefits. The online process takes about 15 minutes and you can save your work and return to it later. Once you submit, the office will contact you if they need additional documents.

If you need a replacement Social Security card and have a my Social Security account, you can order one online and it will arrive by mail within 7 to 10 business days. You do not need to visit the office for this.

When to Visit the Office in Person

You should visit or call the office if you need to provide original documents (such as a birth certificate or marriage license), if you are explore for benefits and the office requests an interview, if you need help with a complex situation, or if you prefer to work with someone face-to-face.

You may also need to visit if you are explore for a replacement Social Security card and do not have a my Social Security account, or if you need to report a lost or stolen card in person. Some people also visit to discuss their benefit options before filing.

Walk-ins are welcome, but you will typically wait longer during mid-morning and early afternoon. The shortest waits are usually before 10 a.m. or after 3 p.m.

What to Bring to Your Visit

Bring a photo ID (driver's license, passport, or state ID) and your Social Security card or a record of your Social Security number. If you do not have your card, write down your number if you know it.

If you are explore for benefits, bring documents that support your process. For retirement benefits, bring your birth certificate. For disability benefits, bring medical records and a list of doctors who have treated you. For survivor benefits, bring the death certificate of the person who passed away and your relationship to them.

If you are reporting a change (such as a name change, address change, or change in work status), bring documents that prove the change, such as a marriage certificate or lease agreement.

Making an Appointment

You do not need an appointment to visit the Ogden office — walk-ins are accepted during business hours. However, you can schedule an appointment by calling 801-625-5800 or 1-800-772-1213. An appointment does not may provide a shorter wait, but it can help you plan your visit.

If you schedule an appointment, arrive 10 to 15 minutes early. Bring all documents the office told you to bring when you made the appointment. If you cannot keep your appointment, call to cancel so the time slot can go to someone else.

Other Ways to Get Help

If you cannot reach the Ogden office or prefer written communication, you can create a my Social Security account and send a message through that account. You can also mail documents to the office at 2127 Wall Avenue, Ogden, Utah 84401, though mail typically takes longer to process than in-person or phone contact.

The Social Security Administration also offers video interviews in some cases. If you are filing for benefits and the office offers this option, you can complete your interview from home using a computer with a camera and internet connection. Ask about this when you call or visit.

Frequently Asked Questions

Can I do everything online instead of visiting the office?

You can file for benefits, check your earnings record, change your address, and order a replacement card online. However, if the office needs to verify original documents or if your situation is complex, you may need to visit or send documents by mail. The office will tell you what is needed after you file.

What is the wait time at the Ogden office?

Wait times vary by day and time. Mornings before 10 a.m. and late afternoons after 3 p.m. typically have shorter waits. Mid-morning and early afternoon are usually busiest. During busy seasons (like January when people file for benefits), waits can be 30 to 45 minutes even at slower times.

Can I bring someone with me to my appointment?

Yes. You can bring a family member, friend, or representative. If you appoint someone as your representative (such as a lawyer or advocate), they can handle some tasks on your behalf, but you may still need to be present for certain interviews or to sign documents.

What if I need an interpreter?

Call ahead at 801-625-5800 and let the office know what language you need. The office can arrange an interpreter for your visit at no cost to you. Interpreters are available for many languages, though availability may vary.

Is the office accessible for people with disabilities?

Yes, the building has accessible parking and entrances. If you need other accommodations, call 801-625-5800 before your visit to discuss what you need. The office will work with you to make your visit as accessible as possible.