The Shreveport Social Security office location and hours
The Social Security Administration office in Shreveport is located at 1501 Crockett Street, Shreveport, LA 71101. The office is open Monday through Friday, 9 a.m. to 4 p.m. Central Time. It is closed on federal holidays and on Saturdays and Sundays.
You can reach this office by phone at 1-800-772-1213 (the national Social Security number) or 318-676-3368 (the local Shreveport office direct line). The national line has wait times that vary by time of day and season; calling early in the morning or mid-week often means shorter waits. The local number may reach staff who handle Shreveport cases specifically.
If you need to visit in person, bring a photo ID and your Social Security card if you have it. The office does not require an appointment for most services, but you may wait. Some people find it faster to call ahead and ask whether an appointment slot is available for their specific need.
Key Takeaways
- The Shreveport Social Security office is at 1501 Crockett Street and is open weekdays 9 a.m. to 4 p.m. Central Time.
- You can call the national line at 1-800-772-1213 or the local Shreveport line at 318-676-3368 to reach staff or ask about wait times.
- Walk-in visits do not require an appointment, but calling ahead can tell you whether an appointment slot is available for your specific need.
- Bring a photo ID and your Social Security card if you have it when you visit in person.
What you can do at the Shreveport office
The Shreveport office handles retirement, disability, and survivor benefit matters. You can report a change of address, request a replacement Social Security card, discuss your benefit amount, or ask questions about how your benefits are calculated. Staff can also help you understand your Social Security statement and answer questions about when you can start receiving benefits.
If you are explore for Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI), the Shreveport office can walk you through what documents you will need and what the process involves. They cannot make the decision on your case, but they can explain what happens at each step and tell you how long decisions typically take.
Alternatives to visiting or calling the Shreveport office
You can create a my Social Security account online at ssa.gov. This account lets you view your earnings record, print a benefit verification letter, change your address, and report a change in your work status without calling or visiting. Creating an account takes about 10 minutes and requires a valid email address.
The Social Security website also has a benefit calculator that shows an estimate of what you might receive at different ages. You can use this to plan without speaking to anyone. If you need to upload documents or send information to Social Security, you can do that through your my Social Security account as well.
If you have questions but do not need to speak to someone when ready, you can submit a message through your my Social Security account. Responses typically arrive within a few business days.
Getting a replacement Social Security card in Shreveport
You can request a replacement card by mail, online, or in person at the Shreveport office. To request by mail, fill out Form SS-5 (process for a Social Security Card) and mail it with a copy of your ID and proof of citizenship to the Shreveport office. Processing takes about two weeks by mail.
If you have a my Social Security account and a state-issued ID, you can request a replacement card online at ssa.gov. This option is faster — the card usually arrives within one to two weeks. In-person requests at the Shreveport office are processed the same day if you arrive before 3 p.m. and bring the required documents.
What to bring for common visits
| What you need | Reporting a change of address | Requesting a replacement card | Discussing your benefits |
|---|---|---|---|
| Photo ID | Yes | Yes | Yes |
| Social Security card | No | No (but helpful) | No |
| Proof of citizenship | No | Yes | No |
| Recent pay stub or tax return | No | No | Helpful for benefit questions |
Proof of citizenship can be a birth certificate, passport, naturalization papers, or state ID. If you do not have one of these documents, call the Shreveport office before you visit to ask what alternatives they will accept.
Frequently Asked Questions
How long does it take to reach someone at the Shreveport office by phone?
Wait times vary. Calling the national line (1-800-772-1213) early in the morning or on Tuesday through Thursday usually means shorter waits. The local Shreveport line (318-676-3368) may have different wait times. If you reach a busy signal, you can call back later or leave a message and someone will return your call within one business day.
Can I do everything online instead of visiting the office?
Most routine tasks can be done online through your my Social Security account: viewing your earnings record, changing your address, requesting a replacement card, and sending messages. Complex questions or applications for disability benefits may require a phone call or visit, but you can start the process online and ask staff what additional steps you need to take.
What if I need to explore for disability benefits?
You can start a disability process online at ssa.gov, by phone at 1-800-772-1213, or in person at the Shreveport office. The Shreveport office staff can explain what documents you will need (medical records, work history, and proof of age) and tell you how long the decision process takes, which is usually two to three months for the initial decision.
Is there parking at the Shreveport office?
The office is located on Crockett Street in downtown Shreveport. Street parking is available in the area. If you have mobility concerns, call ahead at 318-676-3368 to ask about accessible parking or to arrange a time when staff can meet you at the entrance.
What if I cannot visit during office hours?
You can handle most matters by phone (1-800-772-1213) or online through your my Social Security account at any time, day or night. If you need to speak to someone after hours, you can leave a message and someone will return your call during business hours the next day.