Where the Spokane Social Security Office Is Located
The Social Security Administration office serving Spokane is at 10 North Post Street, Suite 100, Spokane, WA 99201. This is the main office for the Spokane area and handles in-person visits for people who need to meet with a representative about their Social Security account, benefits, or documents.
The office is downtown, near the Spokane County Courthouse. If you are driving, street parking is available on Post Street and nearby blocks, though it can be tight during business hours. There is also a parking garage one block south on Main Street.
You do not need an appointment to walk in, but wait times vary widely depending on the time of day and day of the week. Early morning on a Tuesday or Wednesday is usually faster than late afternoon or Friday. If you want to avoid waiting, you can call ahead to ask about current wait times before you go.
Hours and Phone Number
The Spokane office is open Monday through Friday, 9 a.m. to 4 p.m. It is closed on weekends and federal holidays. The phone number is 1-509-326-3015. This line connects you to the Spokane office directly, not a national call center.
Calls are usually answered during business hours, but you may wait on hold, especially mid-morning and mid-afternoon. If you reach voicemail, leave your name, phone number, and a brief description of what you need. A representative will call you back, usually within one business day.
You can also reach Social Security through the national toll-free number, 1-800-772-1213, which operates Monday through Friday, 7 a.m. to 7 p.m. This line can handle many routine questions and can direct you to the Spokane office if you need an in-person visit or local follow-up.
Key Takeaways
- The Spokane Social Security office is at 10 North Post Street, Suite 100, downtown Spokane, and does not require an appointment for walk-in visits.
- Office hours are Monday through Friday, 9 a.m. to 4 p.m., and the direct phone number is 1-509-326-3015.
- Early morning visits on weekdays typically have shorter wait times than afternoon or Friday visits.
- You can also call the national toll-free number, 1-800-772-1213, for questions that do not require a local visit.
- Bring a photo ID and any documents related to your Social Security account or the reason for your visit.
What to Bring to Your Visit
Bring a photo ID — a driver's license, passport, or state ID card. Social Security requires this before they will discuss your account with you, even if you are the account holder.
Bring any documents related to why you are visiting. If you are explore for a replacement Social Security card, bring your birth certificate or passport. If you are reporting a name change, bring the legal document that shows the change — a marriage certificate, divorce decree, or court order. If you are updating your address or phone number, you do not need documents, but having a recent piece of mail with your current address can speed things up.
If you are visiting about benefits — retirement, disability, or survivor benefits — bring any recent correspondence from Social Security, your most recent tax return or W-2, and a list of any jobs you have held in the past year. If you are reporting a change in your work or living situation, bring documentation of that change.
What You Can Handle by Phone or Online Instead
Many tasks do not require a visit to the office. You can change your address, phone number, or direct deposit information by calling 1-800-772-1213 during business hours. You can also create a my Social Security account at ssa.gov, which lets you view your earnings record, check your benefit amount, and change some account settings without calling or visiting.
You can order a replacement Social Security card online through your my Social Security account if you have not had a name change and do not need the card urgently. The card arrives by mail in about two weeks. If you need it faster or have had a name change, you must visit the office in person.
If you have a question about your benefits or account, start with the national phone line. They can often answer the question or schedule a callback from the Spokane office if you need local follow-up. This saves you a trip if your issue can be resolved by phone.
When You Must Visit in Person
Some situations require a face-to-face visit. You must come to the office to explore for a replacement Social Security card if you have had a legal name change. You must also visit if you are explore for Social Security benefits for the first time and do not have a my Social Security account set up yet — though you can now start the process online and finish it at the office.
If you are reporting a death in your family to update survivor benefits, you can do this by phone, but the office may ask you to bring the death certificate in person to verify it. If you are resolving a discrepancy in your earnings record or have a complex question about how your benefits were calculated, an in-person visit often moves things faster than repeated phone calls.
If you have lost your Social Security card and also need to update your address, name, or work status at the same time, visiting in person lets you handle all of it in one trip instead of making multiple calls.
Parking and Accessibility
Street parking on Post Street is free but limited. The parking garage at Main and Riverside is one block south and charges by the hour. If you have mobility issues, there is accessible parking on Post Street near the building entrance, and the office entrance is at street level with no stairs.
The office has an elevator and accessible restrooms. If you need an interpreter, call ahead at 1-509-326-3015 and let them know your language. Social Security can arrange an interpreter for your visit, though it may take a few days to schedule.
If You Cannot Visit or Call
You can mail documents to the Spokane office at Social Security Administration, 10 North Post Street, Suite 100, Spokane, WA 99201. Include a cover letter explaining what you are sending and why, and keep a copy for your records. Mail takes longer than a phone call or visit, so use this method only if you cannot reach the office by phone or visit in person.
You can also use the online my Social Security account to message Social Security directly with questions about your account. Responses typically come within a few business days. This is useful for non-urgent questions or if you prefer written communication.
Frequently Asked Questions
Do I need an appointment to visit the Spokane office?
No. The office accepts walk-ins during business hours without an appointment. However, wait times vary. You can call 1-509-326-3015 before you go to ask how long the current wait is, which helps you decide whether to visit now or come back later.
What if I call and get a voicemail?
Leave your name, phone number, and a brief description of what you need. A representative will call you back, usually within one business day. If you need an answer faster, try the national toll-free number, 1-800-772-1213, which has more staff and shorter wait times during peak hours.
Can I do everything online instead of visiting the office?
Most routine tasks can be done online through my Social Security or by phone. However, some tasks — like explore for a replacement card after a name change, or explore for benefits for the first time — require an in-person visit or at least a signature on a form you mail in. Check ssa.gov to see which tasks you can start online.
What if I do not have a photo ID?
Bring another form of identification if you have one — a passport, tribal ID, or military ID. If you have none of these, call the office before you visit to ask what alternative documents they will accept. Bring as much documentation as you can that shows your name and address.
How long does it take to get a replacement Social Security card?
If you order online through my Social Security, the card arrives by mail in about two weeks. If you visit the office in person, they can issue a card on the spot in some cases, but you should ask when you call or arrive. Processing time depends on whether your name has changed and how busy the office is.