BraunAbility dealers are authorized retailers who sell and install wheelchair-accessible vehicles and adaptive driving equipment

BraunAbility is a manufacturer of wheelchair lifts, ramps, hand controls, and other equipment that makes vehicles accessible. They do not sell vehicles directly to the public. Instead, they work through a network of authorized dealers — businesses that buy BraunAbility equipment, install it on new or used vehicles, and sell the finished product to you. A BraunAbility dealer handles the entire process: sourcing the base vehicle, ordering the right equipment for your needs, installation, and often financing or warranty support.

Finding a dealer near you is the first step. BraunAbility maintains a dealer locator on their website where you can search by state or zip code. The locator shows each dealer's contact information, the types of vehicles they typically work with, and sometimes their hours. Not all dealers carry the same inventory or specialize in the same adaptations, so comparing a few options in your area can help you find one that matches what you need.

Key Takeaways

  • BraunAbility dealers are independent businesses authorized to sell and install BraunAbility equipment, not BraunAbility employees or direct sales representatives.
  • You can locate dealers through the BraunAbility website dealer finder, which lists contact details and specialties by location.
  • Dealers source the base vehicle, order equipment, handle installation, and often arrange financing or extended warranties.
  • Prices and inventory vary by dealer, so contacting multiple dealers in your area can help you compare options and timelines.

What BraunAbility dealers typically offer

Most BraunAbility dealers specialize in one or more types of vehicle adaptation. The most common are wheelchair lifts (which raise and lower a wheelchair into the vehicle from the side or rear), ramps (which fold or slide out for manual wheelchair entry), hand controls (which allow drivers with limited leg mobility to operate the gas and brake), and steering wheel modifications. Some dealers focus on vans; others work with sedans, SUVs, or trucks. A few handle all of these, while smaller dealers may specialize in one type of adaptation.

Dealers typically work with both new and used vehicles. If you already own a vehicle, some dealers can retrofit it with BraunAbility equipment. If you do not own a vehicle, the dealer can source one for you — either from a manufacturer, auction, or their own inventory — and then install the equipment. The dealer handles the paperwork, coordinates with the manufacturer or seller, and manages the installation timeline.

Financing is often available through dealers. Many offer in-house payment plans or work with third-party lenders. Some dealers are familiar with funding sources like vocational rehabilitation programs, workers' compensation, or insurance claims, and can help you navigate those processes. Warranties on the equipment and installation typically come from BraunAbility, though the dealer is responsible for honoring them and managing repairs.

How to contact a dealer and what to expect

Start by using the BraunAbility dealer locator to identify dealers within a reasonable distance. Call or email at least two or three to compare. When you contact a dealer, be ready to describe your mobility needs: whether you use a manual or power wheelchair, the size and weight of your chair, whether you drive or need a passenger lift, and what type of vehicle you prefer. The dealer will use this information to recommend equipment and give you a rough timeline and price range.

Most dealers will ask to see your vehicle in person (if you own one) or will discuss what vehicle they recommend sourcing. They may also ask about your budget and whether you have financing in place. Some dealers offer a consultation at their location or can visit you. This is a good time to ask about their installation timeline — it can range from a few weeks to several months depending on whether they have equipment in stock and how busy they are.

Once you decide to move forward, the dealer will provide a written quote that breaks down the cost of the vehicle (if they are sourcing it), the equipment, installation labor, and any other fees. Read this carefully and ask about what is and is not included. After you approve the quote and arrange financing, the dealer manages the rest: ordering equipment from BraunAbility, scheduling installation, and handling any adjustments or issues that come up during the process.

Comparing dealers in your area

Because dealers are independent businesses, their prices, inventory, and service can differ significantly. One dealer may have a wheelchair lift in stock and can install it in two weeks; another may need to order it and take six weeks. One may specialize in vans; another may focus on sedans. One may offer a three-year warranty on installation; another may offer one year. These differences matter, especially if you need a vehicle quickly or have specific preferences.

When comparing dealers, ask about the same things at each one: the cost of the equipment and installation, the timeline, what warranty they offer, whether they handle financing, and whether they have experience with your funding source (if you are using one). Ask for references if you want to speak with past customers. Some dealers have online reviews on Google or other platforms, which can give you a sense of their customer service and reliability.

Price alone should not be your only factor. A dealer who is $2,000 cheaper but takes twice as long or offers no warranty may cost you more in the long run if something goes wrong. A dealer who is responsive, explains things clearly, and stands behind their work is often worth paying a bit more.

Working with dealers on financing and funding

If you are paying out of pocket, dealers typically offer payment plans with interest. The terms vary — some offer 12 months interest-free, others charge interest from the start. Ask about the monthly payment, total interest, and whether there are penalties for paying early. Compare this to what you might get from a bank or credit union if you take out a personal loan.

If you are using vocational rehabilitation, workers' compensation, or insurance to pay for the vehicle, tell the dealer upfront. Some dealers have worked with these programs before and know what paperwork they need and how long approval takes. Others may be unfamiliar with the process. A dealer experienced with your funding source can often speed things up and help you avoid delays. They may also know the limits of what each program will pay and can recommend equipment and vehicles that fit within those limits.

Ask the dealer whether they bill your funding source directly or whether you pay them and then seek reimbursement. Direct billing is usually simpler, but not all dealers or funding sources work that way. Clarify this before you sign any paperwork.

What happens after purchase and installation

After your vehicle is delivered and installed, the dealer should walk you through how to use all the equipment — how to operate the lift or ramp, adjust hand controls, and perform basic maintenance. Ask for written instructions or videos if they are available. Most dealers provide a phone number you can call if you have questions after you leave.

Warranty coverage typically includes the equipment itself (the lift, ramp, hand controls, etc.) and the installation labor. If something breaks or stops working within the warranty period, contact the dealer and they will repair or replace it. Warranty periods vary — some are one year, others are three years or longer. Ask what is covered and what is not (for example, normal wear and tear may not be covered, but a defective motor usually is).

Maintenance is your responsibility once the warranty expires. Most dealers can perform repairs for a fee, or you may be able to take the vehicle to another mechanic if the repair is not related to the adaptive equipment. Keep records of any service or repairs, as this helps if you ever need to make a warranty claim or sell the vehicle.

Frequently Asked Questions

Can I buy BraunAbility equipment directly from the manufacturer?

No. BraunAbility only sells to authorized dealers. You must work through a dealer to purchase and install equipment. The dealer handles all contact with BraunAbility and manages the ordering and installation process.

What if there are no BraunAbility dealers near me?

Some rural areas have limited dealer options. Contact the nearest dealer and ask whether they serve your area or can refer you to someone who does. Some dealers will travel to install equipment or can coordinate with a local mechanic to complete the installation. You may also ask BraunAbility directly for recommendations if you are having trouble finding a dealer.

How long does it take from first contact to having a finished vehicle?

This varies widely. If the dealer has the equipment in stock and you own the vehicle, installation may take two to four weeks. If they need to order equipment or source a vehicle for you, it can take two to four months or longer. Ask the dealer for a specific timeline when you first contact them.

Can a dealer install BraunAbility equipment on a vehicle I already own?

Yes. Many dealers retrofit existing vehicles. They will inspect your vehicle to make sure it is in good condition and suitable for the adaptation you want, then order the equipment and schedule installation. Some vehicles are not suitable for certain adaptations, so the dealer will let you know if there are limitations.

What if I am not satisfied with the dealer's work?

Contact the dealer first and describe the problem. Most dealers will make adjustments or repairs under warranty at no charge. If the dealer does not respond or refuses to fix the issue, contact BraunAbility directly with details about the problem and the dealer's name. BraunAbility can intervene if the dealer is not honoring the warranty or has installed equipment incorrectly.