Claim Jumper is a casual dining restaurant chain with a rewards program

Claim Jumper is a casual dining restaurant operating locations primarily in the western United States, known for steakhouse-style entrees, seafood, and comfort food. The chain runs a rewards program that lets you earn points on purchases and redeem them for discounts on future meals. The program is free to join and tracks your spending through a membership card or phone number at checkout.

The rewards program works like most casual dining loyalty systems: you accumulate points with each dollar spent, and those points convert into rewards you can use on a later visit. There is no membership fee, and you do not need to pre-load money or commit to a spending level. You straightforward provide your phone number or membership card when you pay.

Key Takeaways

  • Claim Jumper's rewards program is free to join and tracks points through either a physical card or your phone number at the register.
  • You earn points on food and beverage purchases, and points convert into dollar-value rewards that reduce your bill on future visits.
  • The program has no expiration date on points, so you can let them accumulate until you have enough to redeem a meaningful reward.
  • You can sign up in person at any Claim Jumper location or online through the restaurant's website or mobile app.

How to enroll in the rewards program

You can join Claim Jumper's rewards program at the restaurant itself or online before your first visit. At the location, ask your server or the host stand for a membership card, or provide your phone number when you check out. The process takes less than a minute and requires only your name and phone number.

If you prefer to sign up online, visit Claim Jumper's website and look for the rewards or loyalty section. You will enter your email, create a password, and provide your phone number. Once you are registered, you can give that phone number at any Claim Jumper location, and your purchases will be tracked to your account. Some locations also have a mobile app where you can manage your account and view your current points balance.

How points are earned and what they are worth

You earn points on every dollar you spend on food and beverages at Claim Jumper. The exact points-per-dollar rate varies by location and may change, so ask your server or check your receipt to confirm the current earning rate at your restaurant. Points accumulate in your account each time you pay with your membership card or phone number.

Once you reach a certain points threshold, you can redeem them for a discount on your bill. The redemption value also varies — some programs offer a dollar amount off (for example, 100 points equals $10 off), while others may offer a percentage discount. Check your account online or ask at the register what your current points are worth and what reward options are available.

Redeeming your points for discounts

To redeem points, tell your server or the cashier before you pay that you want to use your rewards. They will look up your account using your phone number or membership card and deduct the reward value from your total bill. You do not need to request the reward in advance — you can decide at checkout whether to use your points on that visit.

Points do not expire, so you can let them build up over time if you prefer to save for a larger discount rather than redeeming small amounts frequently. Some restaurants also run promotions where points are worth more during certain periods, so it can pay to check your account or ask your server if any bonus redemption offers are active.

What to do if you lose your membership card

If you lose your physical card, you do not lose your points. Your account is tied to your phone number and email, so you can still earn and redeem rewards by providing your phone number at checkout. You can request a replacement card at any Claim Jumper location, or straightforward continue using your phone number.

If you signed up online or through the app, you can log into your account anytime to check your points balance, view your transaction history, and see what rewards you have available. This also lets you keep track of your progress toward your next reward without needing the physical card.

How the program compares to other casual dining rewards

Claim Jumper's rewards program is straightforward: earn points, redeem for discounts. It does not require you to spend a minimum amount per visit, does not charge a membership fee, and does not expire your points if you go inactive. Many casual dining chains operate similar programs, though the earning rate and redemption value differ.

Some restaurants offer tiered rewards where frequent diners unlock higher earning rates or exclusive perks. Claim Jumper's program is typically flat-rate, meaning every dollar earns the same number of points regardless of how often you visit. This makes it straightforward to predict what your reward will be worth without tracking membership tiers.

Frequently Asked Questions

Do my points expire if I do not use them?

No. Claim Jumper points do not expire, so you can accumulate them over time and redeem them whenever you choose. This means you can let points build up for a larger discount rather than redeeming small amounts on every visit.

Can I use my rewards on takeout or delivery orders?

This depends on the location and the order type. Some Claim Jumper locations allow rewards redemption on takeout, while others may limit it to dine-in only. Call your local restaurant or check the app to confirm their policy before placing an order.

What happens to my points if I move to a different state?

Your account follows you. Since the rewards program is tied to your phone number and email, you can use your points at any Claim Jumper location that participates in the program, regardless of which state you are in.

Can I combine my rewards with other promotions or coupons?

Policies vary by location. Some restaurants allow you to stack rewards with other offers, while others require you to choose one discount. Ask your server or check your receipt for the terms, or call ahead to confirm what your local Claim Jumper allows.