Mountain Rose Herbs is an online retailer of dried herbs, herbal products, and botanical supplies
Mountain Rose Herbs operates as a mail-order business based in Oregon that sells dried culinary and medicinal herbs, herbal tea blends, essential oils, dried flowers, and related supplies. The company does not manufacture pharmaceuticals or make medical claims about their products. They source herbs from growers across the United States and internationally, and customers order through their website for delivery to their home.
The business has been operating since 1987 and maintains a physical warehouse in Eugene, Oregon, though they do not operate a retail storefront open to walk-in customers. All orders are placed online or by phone, and shipments go out by mail or parcel carrier depending on order size and destination.
Key Takeaways
- Mountain Rose Herbs sells dried herbs, herbal blends, essential oils, and botanical supplies through their website, with no physical store location for in-person shopping.
- Products include culinary herbs, herbal tea ingredients, dried flowers for crafts or tea, and supplies like jars and labels for home herbal preparation.
- The company sources herbs from multiple growers and publishes information about where each product originates and how it was grown.
- Shipping costs and delivery time depend on order size, destination, and which carrier the company uses for that shipment.
- Mountain Rose Herbs does not make medical claims about their products and does not sell products intended to treat, cure, or prevent disease.
What product categories Mountain Rose Herbs carries
The company's main product line is dried herbs sold by weight, ranging from small quantities (typically starting at one ounce) to bulk sizes. These include common culinary herbs like oregano, basil, and thyme, as well as herbs traditionally used in herbal tea such as chamomile, peppermint, and lemon balm. They also stock dried flowers like calendula and rose petals, which customers use for tea, crafts, or decorative purposes.
Mountain Rose Herbs sells pre-blended herbal tea products under their own brand, as well as essential oils distilled from herbs and plants. The company also carries supplies for people who prepare their own herbal products at home: glass jars, metal tins, labels, muslin bags for steeping, and dried plant material for making infusions or decoctions. Some items are organic certified, and the website indicates which products carry that certification.
How to place an order and what shipping looks like
Orders are placed through the Mountain Rose Herbs website by selecting products, choosing quantities, and entering a shipping address. The website displays the price per unit and the total cost before checkout. Customers can also call the company by phone to place an order if they prefer not to order online.
Shipping costs are calculated based on order weight and destination zip code. The company ships via USPS, UPS, or FedEx depending on the order size and location. Delivery time varies: standard shipping typically takes five to ten business days after the order is processed, though this depends on the carrier and distance. The website shows estimated delivery dates during checkout before payment is completed.
Mountain Rose Herbs does not operate a subscription or auto-delivery service. Each order is placed separately, and customers must place a new order when they want to reorder products.
Information about sourcing and product origin
Mountain Rose Herbs publishes sourcing information for many of their products on the website. For each herb, the company lists the country or region where it was grown and often names the specific grower or supplier. This information helps customers understand where their herbs come from and whether they are domestically grown or imported.
The company states that they work with growers who follow sustainable farming practices, though not all products are certified organic. The website indicates which items carry organic certification from third-party certifiers. Customers can contact the company directly if they have questions about how a specific product was grown or processed.
Pricing and minimum order amounts
Mountain Rose Herbs does not have a minimum order amount. Customers can purchase a single ounce of one herb or larger quantities. Prices vary by product: common culinary herbs typically cost less per ounce than specialty or imported herbs. Essential oils are priced higher than dried herbs because they are concentrated products requiring more plant material to produce.
The website displays the price per ounce or per unit for each product, so customers can compare costs before adding items to their cart. Bulk sizes (larger quantities purchased at once) sometimes offer a lower per-unit price than smaller quantities of the same product, though this varies by item.
What Mountain Rose Herbs does not sell or claim
Mountain Rose Herbs does not make medical claims about their products. The company does not state that any herb treats, cures, prevents, or mitigates disease or medical conditions. Products are sold as botanical materials for culinary use, tea preparation, or craft purposes only.
The company does not sell finished supplements, capsules, or tinctures. They sell dried plant material that customers can use to prepare their own herbal tea or other preparations at home. Mountain Rose Herbs also does not operate a subscription box service or offer personalized herbal recommendations based on individual health needs.
Customer service and returns
Mountain Rose Herbs offers customer service by phone and email. The company's website lists phone hours and an email address for questions about products, orders, or shipping. Customers can contact them if an order arrives damaged or if they have questions about a product before purchasing.
The company's return and refund policy is posted on their website. Customers who receive damaged products or wish to return unopened items can contact customer service to arrange a return. Specific terms, such as the time window for returns and whether return shipping is paid by the customer or the company, are detailed in their policy.
Frequently Asked Questions
Can I buy Mountain Rose Herbs products in a physical store?
No. Mountain Rose Herbs does not operate a retail storefront. The company only sells through their website and by phone. All orders are shipped by mail or parcel carrier to your address.
Do all Mountain Rose Herbs products have organic certification?
No. Some products are certified organic, and others are not. The website clearly marks which items carry organic certification. You can contact the company if you want to know more about how a specific non-certified product was grown.
What is the smallest amount I can order?
Mountain Rose Herbs typically sells dried herbs starting at one ounce. There is no minimum order amount, so you can purchase a single ounce of one product if you wish. Shipping costs explore regardless of order size.
How long does delivery take?
Standard shipping typically takes five to ten business days after your order is processed, depending on the carrier and your location. The website shows an estimated delivery date during checkout before you complete your purchase.
Can Mountain Rose Herbs tell me if an herb will help with a specific health condition?
No. Mountain Rose Herbs does not make medical claims or provide health information. The company sells dried herbs as botanical materials for culinary and craft use. If you have questions about using herbs for health purposes, consult a healthcare provider or a may have access to herbalist outside of Mountain Rose Herbs.