Brakes Plus is a national brake repair chain with locations across the United States
Brakes Plus is a franchise-based brake shop that operates hundreds of locations, primarily in the Midwest and Western states. They perform brake inspections, pad and rotor replacements, brake fluid flushes, and related suspension work. Unlike independent shops, Brakes Plus operates under a single brand with standardized pricing and warranty policies across locations.
The company advertises same-day service at most locations and offers a warranty on parts and labor. If you need brake work, you can visit a Brakes Plus location directly, call ahead to schedule, or check their website to find the nearest shop and see current pricing for your vehicle.
Key Takeaways
- Brakes Plus has multiple locations across the country, so you can find one near you through their website or by phone.
- They offer brake pads, rotors, fluid flushes, and suspension services with same-day availability at most shops.
- Pricing varies by location and vehicle type, so calling ahead or getting a quote online will show you what your specific repair costs.
- Brakes Plus warranties cover parts and labor, but the length and terms depend on the service performed and your location.
- You can compare their pricing and services to independent shops or dealerships before deciding where to take your vehicle.
How to find a Brakes Plus location and get a price quote
Start by visiting the Brakes Plus website and using their location finder tool. Enter your zip code or city to see which shops are near you, their hours, and their phone numbers. Most locations allow you to call directly and describe your brake problem to get a rough estimate over the phone.
Many Brakes Plus locations also offer online quote tools where you enter your vehicle's year, make, and model, and the type of service you need. This gives you a ballpark figure before you visit. Keep in mind that the final price may change once a technician inspects your brakes in person, especially if additional work is needed (such as replacing calipers or hoses).
What services Brakes Plus typically performs
Brake pad replacement is the most common service. Brakes Plus removes your old pads, inspects the rotors for wear or damage, and installs new pads. If your rotors are worn or scored, they can be resurfaced or replaced at the same time.
Brake fluid flushes remove old fluid and replace it with fresh fluid to maintain braking performance. Suspension work related to brakes — such as replacing worn struts or springs — is also available at many locations. Some shops offer additional services like wheel alignment or tire work, though this varies by location.
Understanding Brakes Plus warranties and guarantees
Brakes Plus typically offers a warranty on parts and labor for brake work performed at their shops. The exact terms — such as how long the warranty lasts and what it covers — vary by location and the specific service. Some warranties cover defects in parts for a set period (often one to three years), while others cover labor for a shorter time.
When you have work done, ask the technician or service writer to explain the warranty in writing before you leave. This prevents confusion later if a problem arises. Keep your receipt, as you will need it to make a warranty claim.
Comparing Brakes Plus to other brake repair options
You have three main choices for brake work: a franchise shop like Brakes Plus, an independent local mechanic, or your vehicle's dealership. Franchise shops offer consistent pricing and standardized service across locations. Independent shops may offer lower prices or more personalized service but vary widely in quality. Dealerships typically charge more but use manufacturer-approved parts and have detailed service records for your vehicle.
Before choosing Brakes Plus, get quotes from at least one independent shop and check what your dealership would charge for the same work. This takes 15 to 20 minutes and can save you money. Also read online reviews for the specific Brakes Plus location you are considering, as quality and customer service vary between franchises.
What to expect during a Brakes Plus visit
When you arrive, a service writer will ask about your brake symptoms — such as noise, vibration, or reduced stopping power — and your vehicle's mileage. They will then perform a brake inspection, which usually takes 15 to 30 minutes. During this inspection, they check pad thickness, rotor condition, brake fluid level, and hoses for leaks or damage.
After the inspection, the service writer will present you with a written estimate showing what work is needed and the cost. You can approve the work, ask questions, or decline and take your vehicle elsewhere. If you approve, the repair typically takes one to three hours depending on what needs to be done. Many locations have a waiting area, though some customers prefer to leave and return later.
Common reasons brake work costs more than expected
The initial quote may not include all necessary work if the inspection reveals additional problems. For example, if your rotors are severely worn, they must be replaced rather than resurfaced, which costs more. If brake calipers are stuck or leaking, those must be replaced too. If your brake hoses are cracked or your brake lines are corroded, those repairs add to the bill.
Before authorizing extra work, ask the technician to explain why it is necessary and what will happen if you skip it. Some repairs are critical for safety (such as replacing a leaking caliper), while others are preventive (such as flushing old fluid). Understanding the difference helps you make an informed decision about what to approve.
Frequently Asked Questions
Can I make an appointment at Brakes Plus or do I have to walk in?
Most Brakes Plus locations accept both appointments and walk-ins. Calling ahead or booking online through their website is recommended, especially during busy times, because it reduces your wait time. Some locations may have longer waits for walk-ins during evenings or weekends.
How long does a typical brake pad replacement take?
A straightforward brake pad replacement usually takes one to two hours. If rotors need to be resurfaced or replaced, or if other work is discovered during inspection, the job may take longer. Ask the service writer for a time estimate when you approve the work.
What if I disagree with the repair estimate?
You are not obligated to have work done at Brakes Plus. You can decline the estimate, take your vehicle to another shop, or ask for a second opinion from an independent mechanic. Some independent shops will inspect your brakes for free or a small fee and give you a competing quote.
Does Brakes Plus use original equipment manufacturer parts or aftermarket parts?
Most Brakes Plus locations use aftermarket parts, which are less expensive than original manufacturer parts but meet safety standards. Ask your service writer what brand of pads and rotors they use and whether you can choose a different quality level if you prefer.
What should I do if my brakes fail after Brakes Plus repairs them?
Contact the location where the work was done when ready and describe the problem. Bring your receipt and the vehicle in so they can inspect the repair. If the failure is due to faulty work or a defective part covered by their warranty, they should fix it at no charge. If you believe there is a safety issue, also contact your state's consumer protection office.