Kleinfeld is a high-end bridal shop with locations in New York City and Las Vegas
Kleinfeld Bridal is a bridal salon that specializes in wedding dresses, bridesmaid gowns, and formal wear. The flagship store is located in Brooklyn, New York, and the chain also operates a location in Las Vegas. Kleinfeld is known for carrying designer wedding dresses at premium prices and for offering personal shopping appointments where a consultant works with you one-on-one to find a dress.
The store became widely recognized after appearing on the TLC show "Say Yes to the Dress," which filmed at the Brooklyn location. That visibility has made Kleinfeld a destination for people traveling specifically to shop there, though the experience and pricing reflect that it is a luxury retailer rather than a discount or mid-range bridal shop.
Key Takeaways
- Kleinfeld operates two physical locations: Brooklyn, New York and Las Vegas, Nevada, and does not sell dresses online.
- Shopping at Kleinfeld requires booking an appointment in advance; walk-ins are not accommodated.
- Wedding dresses at Kleinfeld typically range from several hundred to several thousand dollars, depending on the designer and style.
- The store carries bridesmaid dresses, mother-of-the-bride gowns, and formal wear in addition to wedding dresses.
- Appointments usually last two to three hours and you can bring a small group of family or friends to view and give feedback.
How to book an appointment at Kleinfeld
To shop at Kleinfeld, you must schedule an appointment ahead of time. You can book through the Kleinfeld website by selecting your preferred location (Brooklyn or Las Vegas), choosing an available date and time, and providing your contact information. Appointments are typically available several weeks in advance, though busy seasons like spring and early summer may fill up faster.
When you book, you will be asked basic information such as your wedding date, dress size, and style preferences. This helps the store prepare for your visit and assign a consultant who matches your needs. You can also call the store directly to book if you prefer to speak with someone.
Kleinfeld does not accept walk-in customers. If you arrive without an appointment, you will not be able to shop. Plan ahead, especially if you are traveling from out of state or if your wedding is within the next few months.
What to expect during your appointment
Your appointment will be held in a private or semi-private dressing room with a consultant assigned to help you. The consultant will ask about your vision, wedding date, budget, and any specific designers or styles you have in mind. They will then pull dresses for you to try on based on that conversation.
Appointments typically last two to three hours. You can bring up to three guests (family members or friends) to view the dresses with you and offer feedback. The store provides a seating area for your guests to watch and comment as you try on gowns. This is the main way Kleinfeld differs from smaller bridal shops: the appointment is structured, the consultant is dedicated to you, and the experience is designed to feel like an event rather than a quick shopping trip.
Kleinfeld carries dresses from many designers, including both well-known luxury brands and emerging designers. The range of styles, sizes, and price points is broad, though the store's overall positioning is toward the higher end of the bridal market.
Pricing and payment at Kleinfeld
Wedding dress prices at Kleinfeld vary widely depending on the designer and style. Dresses can range from around $1,500 to $10,000 or more. Bridesmaid dresses, mother-of-the-bride gowns, and formal wear have their own price ranges, typically lower than wedding dresses but still in the premium category.
The store accepts major credit cards and may offer payment plans or financing options, though you should confirm what is available at the time of your appointment. Kleinfeld does not typically offer discounts or sales on dresses, as bridal retail generally operates on fixed pricing set by designers.
When you purchase a dress, you will also need to budget for alterations, which are not included in the dress price. Alterations for wedding dresses can cost several hundred dollars depending on the complexity of the changes needed.
Delivery and alterations
Once you purchase a dress, it will be ordered from the designer if it is not in stock. Delivery times vary by designer but typically range from a few weeks to several months. Kleinfeld will contact you when your dress arrives, and you will schedule a fitting appointment to begin the alteration process.
Kleinfeld offers alteration services at both locations. The cost of alterations depends on what needs to be changed—hemming, taking in the waist, adjusting the neckline, or adding sleeves all have different price points. You should plan for multiple fitting appointments over several months as alterations are completed and adjusted.
If you purchase a dress at Kleinfeld but want alterations done elsewhere, you are free to do so, though the store cannot may provide the quality of work done by outside seamstresses.
Kleinfeld's return and exchange policy
Bridal dresses are generally non-returnable once ordered, as they are custom orders made to your specifications. Kleinfeld follows standard bridal industry practice: once a dress is ordered in your size and customizations, it cannot be returned or exchanged for a refund. This is why the appointment process and trying on multiple dresses is important—you want to be confident in your choice before the order is placed.
If there is a defect in the dress when it arrives, or if there is an error in the order (wrong size, wrong style), you should contact Kleinfeld when ready to discuss options. The store will work with the designer to resolve manufacturing issues.
Traveling to Kleinfeld from out of state
Many customers travel to Kleinfeld specifically for their appointment. The Brooklyn location is in the Williamsburg neighborhood and is accessible by subway. The Las Vegas location is on the Strip. Both stores are in areas with hotels, restaurants, and other attractions nearby, so many people combine their dress shopping with a trip.
If you are traveling from far away, you may want to book your appointment several months before your wedding to allow time for the dress to be ordered and for alterations to be completed. You can also ask the consultant whether you can have a fitting done remotely (by video or photos) if you cannot return to the location for follow-up appointments, though this is not may provide and depends on the complexity of the alterations needed.
Frequently Asked Questions
Can I shop at Kleinfeld without an appointment?
No. Kleinfeld does not accept walk-in customers. You must book an appointment through their website or by phone before you visit. Appointments fill up in advance, especially during busy seasons, so plan ahead.
Does Kleinfeld sell dresses online or ship to my home?
Kleinfeld does not have an online store and does not sell dresses remotely. You must visit one of their physical locations in Brooklyn or Las Vegas to shop. The in-person appointment is part of their business model.
How much do dresses cost at Kleinfeld?
Wedding dress prices range from around $1,500 to $10,000 or more, depending on the designer. Bridesmaid and formal wear are typically less expensive. Alterations, which are not included in the dress price, can add several hundred dollars to the total cost.
Can I bring friends and family to my appointment?
Yes. You can bring up to three guests to your appointment. They will sit in a viewing area while you try on dresses and can offer feedback. This is a standard part of the Kleinfeld appointment experience.
What if I live far away and can't return for alterations?
You should discuss this with your consultant at the time of your appointment. Some alterations may be able to be handled remotely through photos or video, but this depends on the complexity of the work needed. You can also have alterations done by a seamstress in your home area, though Kleinfeld cannot may provide the quality of outside work.