B&H Photo is a major retailer for cameras, drones, and electronics with both online and in-person shopping

B&H Photo Video is a New York-based retailer that sells cameras, lenses, drones, audio equipment, lighting, and other electronics through their website and a physical store in Manhattan. They are known for detailed product descriptions, competitive pricing, and a large inventory of both new and used gear. If you are shopping for a drone, B&H carries models from DJI, Auterion, Skydio, and other manufacturers, along with batteries, propellers, cases, and accessories.

The company operates as a traditional retailer — you browse their catalog, add items to a cart, and pay for them. B&H does not require membership fees or subscriptions. They ship to all 50 states and many countries outside the US. You can also visit their showroom in Manhattan to see equipment in person and ask staff questions before buying.

Key Takeaways

  • B&H Photo sells new and used drones, parts, and accessories from major manufacturers, with prices that are often competitive with other retailers.
  • You can shop online at bhphotovideo.com or visit their physical store in New York City to handle equipment before purchase.
  • B&H charges sales tax based on your state and the destination address, and shipping costs vary by item weight and delivery speed.
  • Returns are accepted within 30 days of purchase for most items, though some electronics have shorter windows or restocking fees.
  • B&H offers financing through third-party lenders for purchases above a certain amount, which can spread the cost over several months.

How to browse and buy on the B&H website

Start at bhphotovideo.com and use the search bar or category menu to find drones. You can filter by brand (DJI, Auterion, Skydio), price range, and whether you want new or used gear. Each product page shows the price, stock status, detailed specifications, customer reviews, and often video demonstrations or unboxing footage.

When you find an item you want, click "Add to Cart" and proceed to checkout. You will enter your shipping address, choose a delivery method, and provide payment information. B&H accepts major credit cards, PayPal, and other payment methods. At checkout, the site will show you the final price including sales tax (which varies by state) and shipping cost. Most orders ship within one to three business days.

Understanding B&H's pricing and what affects the total cost

B&H's listed prices are often lower than manufacturer suggested retail price (MSRP), but the final amount you pay depends on several factors. Sales tax is calculated based on your shipping address and your state's tax rate — if you live in New York, you will pay New York sales tax; if you live in California, you will pay California sales tax. This is different from some online retailers that only charged tax in certain states.

Shipping cost depends on the item's weight, dimensions, and the delivery method you choose. Standard ground shipping is cheaper than expedited or overnight options. Some heavy items like larger drones may have higher shipping fees. B&H also offers free shipping on certain orders above a threshold amount, though this varies by product category and changes periodically.

If you are financing your purchase, the total cost will also include interest charges based on the loan terms you select. B&H partners with lenders like Affirm and Synchrony to offer payment plans, typically for purchases over $99 or $149 depending on the promotion.

Visiting B&H Photo's physical store in New York

B&H's showroom is located at 420 Ninth Avenue in Manhattan (at 34th Street). The store is open Monday through Thursday and Sunday from 10 a.m. to 7 p.m., Friday from 10 a.m. to 2 p.m., and closed Saturday. You can walk in without an appointment, though during busy times you may wait to speak with staff.

In the store, you can hold drones, test cameras, and ask employees questions about specifications and compatibility. Staff can also check online inventory and place orders for items not in stock. If you buy in the store, you pay the same price as online plus applicable New York sales tax, and you can take your purchase home when ready or have it shipped.

B&H's return and warranty policies

Most items purchased from B&H can be returned within 30 days of purchase for a refund, provided they are in original condition with all packaging and accessories. Some electronics, including certain drones and cameras, have a 15-day return window instead. Items must be unused or in like-new condition — if you have opened the box and used the drone, you may not be able to return it for a full refund.

B&H also charges a restocking fee on some items, typically 15 to 20 percent of the purchase price, if you return an opened or used product. This fee is deducted from your refund. The return policy details are listed on each product page, so check before you buy if returns are important to you.

Manufacturer warranties are separate from B&H's return policy. Most drones come with a one-year manufacturer warranty that covers defects in materials and workmanship. B&H does not provide extended warranty coverage on most items, though you can sometimes purchase protection plans at checkout.

Financing options and payment plans

B&H offers financing through third-party lenders for purchases of $99 or more. At checkout, you will see options like "Pay in 4" (Affirm), monthly payment plans (Synchrony), or 0% APR financing for may have access to buyers. The terms vary — some plans charge interest, others offer interest-free periods if you pay in full within a set timeframe.

To use a financing option, you select it at checkout and complete a quick approval process. The lender will perform a soft credit check (which does not affect your credit score) and tell you whether you are approved and what your payment schedule will be. If approved, you receive a confirmation number and your order ships as normal. You then make payments to the lender, not to B&H.

Read the terms carefully before accepting a financing offer. Some plans charge interest from day one, while others are interest-free only if you pay the full balance by a important date. Missing a payment can result in late fees and interest charges.

Comparing B&H to other drone retailers

B&H competes with retailers like Amazon, Adorama, DJI's official store, and Best Buy. B&H's advantages include detailed product information, a physical store where you can see equipment in person, and staff who often have technical knowledge. Their prices are usually competitive, though they are not always the lowest — it is worth checking a few retailers if price is your main concern.

B&H's disadvantages include a shorter return window than some competitors (30 days instead of 60 or 90), restocking fees on some items, and the fact that their showroom is only in New York. If you need to return something, you will have to ship it back or visit the store in person.

For used or refurbished drones, B&H's selection is often larger than Amazon or Best Buy, and their used items are typically inspected and tested before sale. If you are looking for a deal on a previous-generation drone, B&H's used section is worth browsing.

Frequently Asked Questions

Does B&H charge sales tax on online orders?

Yes. B&H charges sales tax based on your shipping address and your state's tax rate. This applies to all orders shipped to addresses in the United States. The tax amount is calculated and shown at checkout before you complete your purchase.

How long does shipping take from B&H?

Standard ground shipping typically takes three to seven business days after your order ships. B&H processes most orders within one to three business days. Expedited and overnight options are available at higher cost. Exact timing depends on your location and the item's availability.

Can I return a drone if I have opened the box?

Most drones have a 15 to 30-day return window, but they must be in like-new condition with original packaging. If you have opened and used the drone, B&H may charge a restocking fee (typically 15 to 20 percent) or deny the return. Check the specific return policy on the product page before you buy.

What payment methods does B&H accept?

B&H accepts major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and financing through Affirm and Synchrony. You can also pay by wire transfer or check if you contact their sales team directly.

Is B&H affiliated with any drone manufacturer?

No. B&H Photo is an independent retailer. They sell drones and accessories from multiple manufacturers including DJI, Auterion, Skydio, and others. They are not owned by or affiliated with any single drone brand.