What Fully Promoted is and what they supply

Fully Promoted is a distributor that sells embroidered apparel and promotional products to businesses, nonprofits, and resellers. They do not do the embroidery themselves — they source finished goods from manufacturers and sell them in bulk. If you are looking to buy embroidered items for a team, event, or resale, Fully Promoted is a wholesale option rather than a custom embroidery shop.

The company carries branded apparel (polo shirts, hats, jackets), bags, drinkware, and other items that arrive already embroidered with logos or designs. You choose from their existing inventory or work with their team to customize an order. Pricing is per-unit wholesale cost, which means the more you order, the lower your per-item price typically becomes.

Fully Promoted operates as a B2B (business-to-business) supplier, meaning they sell to companies and organizations, not directly to individual consumers buying one or two items. If you are a small business owner, nonprofit director, or reseller, you can open an account. If you want a single embroidered shirt for yourself, this is not the right vendor.

Key Takeaways

  • Fully Promoted sells bulk embroidered apparel and promotional products to businesses and nonprofits, not to individual consumers.
  • You can customize orders with your own logo or design, but you must meet minimum order quantities that vary by product.
  • Pricing drops as order volume increases, so larger orders cost less per unit than smaller ones.
  • Turnaround time depends on whether you choose in-stock items or custom embroidery, and can range from days to several weeks.
  • You will need to set up a business account and provide tax documentation or resale information to place orders.

How to set up an account and place an order

Start by visiting Fully Promoted's website and selecting the option to create a business account. You will be asked for your company name, contact information, and the nature of your business (retailer, nonprofit, corporate buyer, etc.). Have your tax ID or resale certificate ready — most states require this documentation before a distributor will sell to you at wholesale prices.

Once your account is approved, you can browse their catalog by product category. Each item shows the base price, available colors, and the price breaks at different order quantities. For example, a polo shirt might cost $18 per unit if you order 25, but $14 per unit if you order 100. You select your quantity, then move to customization if you want a logo added.

If you are ordering in-stock embroidered items, you can often ship within days. If you want custom embroidery with your own design, Fully Promoted will provide a proof for your approval before production begins. Custom orders typically take two to four weeks from approval to shipment, depending on complexity and current production volume.

Minimum order quantities and pricing structure

Fully Promoted enforces minimum order quantities that vary by product type. A basic embroidered polo shirt might have a minimum of 12 or 25 units, while a custom hat order could require 50 or more. These minimums exist because embroidery setup costs are high — the embroidery machine must be programmed and threaded for your specific design, so small orders are not economical for the manufacturer.

Pricing is tiered, meaning you pay one rate for 25 units, a lower rate for 50 units, and an even lower rate for 100 units. The exact price breaks depend on the product. You can see all the tiers before you commit to an order. If you are unsure whether a larger order makes financial sense, calculate the total cost at each tier — sometimes jumping from 50 to 75 units saves enough per item to justify the extra inventory.

Setup fees for custom embroidery are sometimes charged separately from the per-unit cost, though some products include setup in the quoted price. Ask about this before finalizing your order, because a $50 or $100 setup fee can change whether a small order is worth it.

Custom embroidery versus in-stock items

Fully Promoted offers two main paths: buy items that are already embroidered and ready to ship, or customize items with your own logo or design. In-stock items are faster and sometimes cheaper because there is no setup time or custom embroidery labor. You place the order and it ships within a few business days. This works well if you need branded apparel quickly or if you are testing a design before committing to a larger custom order.

Custom embroidery lets you add your company logo, event name, or specific design to any item in their catalog. You provide your logo file (usually as a high-resolution image or vector file), and Fully Promoted's design team converts it into embroidery format. They send you a digital proof to review before the embroidery machines run. This process takes longer — typically two to four weeks — but gives you exactly what you want.

If your logo file is not in a format they can use, Fully Promoted can digitize it for you, though this may incur an additional fee. Ask about digitization costs upfront if you are providing a logo that is not already in embroidery-ready format.

Shipping, returns, and quality standards

Fully Promoted ships orders via standard carriers like UPS or FedEx. Shipping cost depends on order weight, destination, and the shipping method you choose. You can usually select between standard ground shipping (5–7 business days) and expedited options. Ask for a shipping quote before you finalize your order so there are no surprises at checkout.

Returns and quality issues are handled on a case-by-case basis. If items arrive damaged or with embroidery defects, contact Fully Promoted's customer service with photos. They will assess whether the issue qualifies for a replacement or refund. Most distributors do not accept returns on custom orders straightforward because you changed your mind, but defects in workmanship or materials are typically covered.

Quality varies by product and manufacturer. Fully Promoted sources from multiple vendors, so a polo shirt from one supplier may feel different from one from another. If quality is critical, order a sample first before committing to a large quantity. Many distributors offer sample pricing (usually higher per-unit cost) specifically for this reason.

When Fully Promoted makes sense as a supplier

Fully Promoted works best if you need bulk embroidered apparel for a specific purpose: employee uniforms, event giveaways, nonprofit merchandise, or items to resell. The wholesale pricing only makes financial sense at volume — if you need 10 shirts, you will pay more per unit than if you need 100, and a local embroidery shop might be cheaper for very small orders.

The company is also useful if you want to test a design or product before placing a huge order elsewhere. You can order 25 or 50 units of something, see how it performs or how customers react, and then scale up if it works. This is much less risky than committing to 500 units with an unknown supplier.

Fully Promoted is less suitable if you need custom embroidery on a tight important date (under two weeks), if you want one-off items, or if you are looking for high-end custom work with complex designs. For those situations, a local embroidery shop that can turn work around in days and handle intricate designs may be a better fit.

Frequently Asked Questions

Do I need a business license or tax ID to order from Fully Promoted?

Yes, Fully Promoted requires business documentation to set up a wholesale account. You will need either a business tax ID (EIN), a resale certificate, or proof that you are a registered nonprofit. Individual consumers cannot open an account. If you are a sole proprietor, you may be able to use your Social Security number as your business ID, but contact Fully Promoted to confirm what they will accept in your state.

What file format should my logo be in for custom embroidery?

Vector files (AI, EPS, PDF) are ideal because they scale without losing quality. High-resolution image files (JPG, PNG at 300 DPI) also work. Fully Promoted can digitize your logo if it is not in embroidery-ready format, though this may cost extra. Send your file to their design team and ask whether digitization is needed before you commit to the order.

Can I order fewer items if I pay a higher per-unit price?

Some products have lower minimums than others, and Fully Promoted occasionally makes exceptions for existing customers or larger total orders. Contact their sales team directly to ask about waiving or lowering a minimum — the worst they can say is no. Do not assume the published minimum is absolute without asking.

How long does custom embroidery actually take?

Two to four weeks is typical from the time your proof is approved. This includes design review, setup, embroidery production, quality check, and packing. During busy seasons or if the design is complex, it can take longer. Ask for a specific ship date when you place the order, not just a range.

What happens if I do not like the proof they send me?

You can request changes to the design, placement, or colors before production begins. The proof stage is your chance to catch problems. Once you approve the proof and production starts, changes become much more expensive or impossible. Review the proof carefully and ask questions if anything looks wrong.