What Urban Air Is and How It Operates
Urban Air is a chain of indoor trampoline parks and adventure facilities found across the United States. Each location offers activities like trampolines, foam pits, rope courses, climbing walls, and arcade games — all indoors, regardless of weather. The parks are designed for families, birthday parties, and groups, and they charge by the hour or by the activity.
Urban Air locations are independently owned and operated franchises, which means each park sets its own hours, pricing, and specific attractions. Some locations are larger than others and may have different equipment. Before you visit, you'll want to check the specific location nearest you to see what activities they offer and their current hours.
The parks operate on a walk-in and reservation basis. You can show up during open hours and pay to jump for a set time, or you can book a party package in advance if you're planning a group event. Most locations require you to sign a waiver before entering, either on paper or digitally at check-in.
Key Takeaways
- Urban Air locations are franchises, so pricing, hours, and available activities vary by park — check your local location's website or call before you visit.
- You pay per person for jump time, usually in one-hour blocks, and prices depend on the day of the week and time of day you visit.
- All visitors must sign a liability waiver before entering, and most parks require socks (many sell them on-site if you forget).
- Birthday parties and group events can be reserved in advance and typically include jump time, a party room, and food options.
- Urban Air has age and height restrictions on some attractions for safety reasons, so younger children may not be able to use every feature.
How Pricing Works at Urban Air
Urban Air charges per person for jump time, and the cost varies depending on when you visit. Peak times (usually weekends and after school) cost more than off-peak times (weekday mornings and early afternoons). Some locations offer discounts for visiting during slower hours, and many have special pricing for toddlers or younger children.
Most parks sell jump time in one-hour blocks, though some offer 90-minute or two-hour options. You typically pay at the front desk when you arrive, and the staff will tell you when your hour is up. If you want to jump longer, you can usually add time at the desk.
Birthday party packages are priced separately and usually include a set number of jump passes for your guests, a private party room for a certain amount of time, and sometimes food or drink options. Party packages must be reserved ahead of time, and prices vary widely by location and group size. Contact your local Urban Air directly for party pricing and availability.
What to Bring and What the Rules Are
You must wear socks to jump at Urban Air — this is a safety and cleanliness requirement at all locations. If you forget, most parks sell socks at the front desk for a small fee. You should wear comfortable clothes that allow you to move freely, and avoid anything with zippers or hard objects that could catch on the equipment.
Before you enter the jump area, you'll sign a liability waiver. This document explains the risks of the activities and states that you understand Urban Air is not responsible for injuries that occur while you're using the facilities. Parents or guardians must sign for children. You can usually complete this online before you arrive or on paper at check-in.
Urban Air has rules about age, height, and weight for certain attractions. Some trampolines and activities are restricted to children above a certain height or age, and some have weight limits for safety. The staff at check-in will let you know which activities your child can use based on their size and age.
What Activities Are Available
The core attraction at every Urban Air is the trampoline court — a large open area with interconnected trampolines where you can jump freely. Most parks also have a foam pit, which is a deep pit filled with foam blocks where you can jump and land safely. These two features are the main draw for most visitors.
Beyond trampolines, many locations offer rope courses, climbing walls, obstacle courses, and ninja warrior-style challenges. Some parks have arcade games and ticket redemption areas where you can win prizes. The specific attractions vary by location, so check your local park's website to see what they have.
Urban Air also offers structured classes and programs at some locations, such as trampoline gymnastics lessons or ninja warrior training. These are separate from open jump time and require separate registration and payment. Ask your local park whether they offer lessons if you're interested in learning specific skills.
How to Book a Birthday Party or Group Event
To book a birthday party at Urban Air, contact your local park directly by phone or through their website. You'll need to provide the date you want, the number of guests, the age of the birthday child, and any food preferences. The staff will tell you what party packages are available and what the cost will be.
Party packages typically include jump time for all guests, a private party room for eating and celebrating, and sometimes food items like pizza or drinks. The amount of jump time and room time varies by package level. Most parks require a deposit to hold your reservation, and you'll pay the balance closer to the event date.
Urban Air also hosts group outings for schools, camps, and organizations. If you're planning a large group visit, call ahead to discuss group rates and to make sure the park can accommodate your group size on your preferred date.
Safety Considerations and Injury Risk
Trampoline parks carry an inherent risk of injury. The most common injuries are sprains, fractures, and collisions with other jumpers. Urban Air requires waivers partly because these risks exist. The parks have staff on-site to monitor the jump areas and enforce rules, but they cannot prevent all injuries.
To reduce your risk of injury, follow the park's rules about how many people can jump at once, don't attempt tricks you're not trained for, and be aware of other jumpers around you. Younger children should be supervised closely by an adult, and children with balance or coordination issues should be watched especially carefully.
If you or your child has a medical condition, joint problems, or a history of injuries, talk to a doctor before visiting a trampoline park. Trampolines can put stress on joints and the spine, and some people should avoid them.
Finding Your Local Urban Air and Checking Hours
Urban Air has locations across the United States, but not in every city. To find the nearest park to you, visit the Urban Air website and use their location finder tool. Enter your city or zip code, and it will show you the closest parks and their addresses.
Each location has its own hours, which may change seasonally or by day of the week. Hours are listed on the location's page on the Urban Air website, and you can also call the park directly to confirm. Many parks are open after school on weekdays and have extended hours on weekends, but this varies.
Some locations offer online booking for open jump time, which lets you reserve a time slot in advance. This can be helpful during busy times, as it guarantees you a spot. Check whether your local park offers online booking when you look up their hours.
Frequently Asked Questions
Do I need to bring my own socks or can I buy them there?
You must wear socks, but you don't have to bring your own. Most Urban Air locations sell socks at the front desk if you forget. It's cheaper to bring your own, but buying them on-site is an option if you arrive without them.
Can adults jump too, or is it only for kids?
Adults can jump at Urban Air. Many parks have adult jump times or adult-only hours, and some allow adults and kids to jump together during regular hours. Check with your local park about their policy on adult participation.
What happens if I'm injured while jumping?
If you're injured, tell a staff member when ready. They can provide first aid or call for emergency services if needed. The waiver you signed means Urban Air is not responsible for injuries, so medical costs would be your responsibility. Consider whether your health insurance covers injuries from recreational activities.
Can I bring outside food into Urban Air?
Most Urban Air locations do not allow outside food, though policies vary by park. Some parks have food vendors on-site or allow you to bring drinks. Call your local park to ask about their outside food policy before you visit.
How far in advance do I need to book a birthday party?
Birthday party availability depends on how busy your local park is. Popular dates and times may book weeks in advance, while slower times might be available with less notice. Contact your local park as soon as you know your party date to check availability and find your reservation.