Furniture Medic is a franchise network that repairs and refinishes wood, leather, and upholstered furniture at your home or theirs
Furniture Medic operates as a licensed franchise system with locations across North America. Technicians arrive at your location (or you can drop furniture off) to handle repairs like scratches, dents, burns, stains, and structural damage. The company focuses on wood furniture, leather pieces, and upholstered items — not all three equally, and not all damage types. A local Furniture Medic franchise may specialize in one category or offer all three, so what services exist near you depends on which franchisee operates in your area.
The repair happens on-site when possible, which means less disruption than hauling a sofa or dining table to a shop. For damage that requires stripping and refinishing, some franchises have workshop space; others work only in your home. Pricing varies by location, damage type, and material. You contact your local franchise directly for an estimate — there is no national pricing structure or online booking system that covers all locations.
Key Takeaways
- Furniture Medic is a franchise system, so the quality, services offered, and pricing differ between locations based on who owns and operates each one.
- Most Furniture Medic locations repair wood, leather, or upholstered furniture in your home, though some have workshop space for larger refinishing jobs.
- You contact your local franchise directly for estimates; there is no national website where you can book or compare prices across locations.
- Furniture Medic competes with independent local upholsterers, wood refinishers, and leather repair specialists, each of which may have different informed or pricing.
How Furniture Medic differs from independent repair shops
An independent furniture repair business is usually one person or a small team working from a single location. They may specialize deeply in one material — a leather specialist might repair only leather goods, or a wood refinisher might work only on tables and chairs. Furniture Medic franchises, by contrast, are trained to handle multiple materials and damage types under one brand name.
The trade-off is consistency. A franchise has brand standards and training protocols, so you know roughly what to expect. An independent shop may have more flexibility and lower overhead, which can mean lower prices or faster turnaround. Neither is inherently better — it depends on the specific business and the damage you need fixed.
Furniture Medic also advertises nationally and maintains a franchise directory, so finding a location near you is straightforward. Finding a reputable independent refinisher often requires word-of-mouth referrals or online reviews, which takes more legwork but may uncover someone with deeper informed in your specific problem.
What types of damage Furniture Medic typically handles
Furniture Medic technicians repair visible surface damage: scratches, gouges, dents, water rings, burn marks, stains, and worn finishes on wood. For leather, they address scuffs, tears, color fading, and cracking. For upholstered pieces, they patch tears, treat stains, and sometimes reupholster small sections.
Structural repairs — broken legs, loose joints, sagging springs, or frame damage — fall into a gray area. Some franchises handle these; others do not. A franchise that specializes in refinishing may refer structural work to a different shop. Before contacting a location, check their website or call to confirm they repair the specific damage you have.
Damage that requires complete reupholstering or full frame rebuilding is usually outside Furniture Medic's scope. Those jobs typically go to dedicated upholstery shops or furniture makers who specialize in restoration rather than repair.
Pricing and how estimates work
Furniture Medic charges by the job, not by the hour, though pricing varies widely by location and damage severity. A small scratch repair might cost $50 to $150. Refinishing a tabletop or repairing a leather section could range from $200 to $800 or more. There is no published national price list because each franchise sets its own rates based on local labor costs and overhead.
To get a price, you contact your local franchise and describe the damage or send photos. Many franchises offer free in-home estimates, meaning a technician visits to assess the work before you commit. Some charge a small fee for the estimate if you do not hire them. Ask about this when you call.
Turnaround time also varies. straightforward repairs might be done in one visit. Refinishing jobs that require drying time or multiple coats may take days or weeks. The franchise will give you a timeline when they provide the estimate.
When to choose Furniture Medic over other options
Furniture Medic makes sense if you have surface damage on wood, leather, or upholstered furniture and want the work done in your home without moving the piece. It also works well if you want a branded, trained service rather than hunting for an independent specialist. The franchise model means you can look up locations online and call for an estimate quickly.
Furniture Medic may not be the right choice if you need structural repairs, full reupholstering, or work on antique pieces that require specialized knowledge. It also may not be available in your area — franchise coverage is not nationwide, and some regions have no Furniture Medic location. In those cases, an independent wood refinisher, upholsterer, or leather specialist is your only option.
Cost is another factor. Independent shops sometimes undercut franchise pricing, especially for straightforward repairs. If price is your primary concern, get estimates from both a Furniture Medic location and a local independent shop before deciding.
How to find and contact your local Furniture Medic franchise
Furniture Medic maintains a location finder on its website where you enter your zip code and see franchises near you. Each location has its own phone number and may have its own website or social media presence. Call the franchise directly to describe your furniture and damage, ask about services they offer, and request an estimate.
When you call, have details ready: the type of furniture (wood table, leather sofa, upholstered chair), the material, the damage description, and ideally a photo you can text or email. This helps the franchisee give you an accurate estimate and tell you whether they can handle the job. If they cannot, they may refer you to another shop or another Furniture Medic location that specializes in your material.
Some franchises offer online booking or quote requests through their website. Others prefer phone calls. Check the specific location's website to see which method they use.
Frequently Asked Questions
Does Furniture Medic work on antique furniture?
Some franchises do, but many do not. Antique restoration often requires knowledge of period finishes, wood types, and historical techniques that go beyond standard repair training. Call your local franchise and describe the piece — they will tell you if they can handle it or refer you to a specialist.
Can Furniture Medic fix a broken table leg or loose joint?
It depends on the franchise. Some handle structural repairs; others focus only on surface refinishing and do not do woodworking. Ask when you call. If your local Furniture Medic cannot do it, they may recommend an independent furniture maker or woodworker.
How long does a typical repair take?
straightforward repairs like scratch touch-ups can be done in one visit, sometimes in under an hour. Refinishing jobs that need drying time between coats take several days to a week or more. The franchise will give you a timeline when they provide the estimate.
What if I am not happy with the repair?
Warranty policies vary by franchise. Some offer a may provide on their work; others do not. Ask about the warranty before you hire them. If there is a problem, contact the franchise directly to discuss it — they may redo the work or offer a refund depending on their policy.
Is there a Furniture Medic near me?
Use the location finder on the Furniture Medic website to search by zip code. If no franchise appears in your area, you will need to contact an independent furniture repair shop, wood refinisher, or upholsterer instead.