What ExxonMobil offers and how their rewards program works
ExxonMobil operates one of the largest fuel station networks in the United States, with stations branded as Exxon or Mobil depending on the region. The company runs a rewards program called Speedpass+ that lets you earn points on fuel purchases and in-store items, then redeem those points for discounts on future fill-ups or merchandise.
Speedpass+ is a free membership you can join through the Speedpass+ app or website. When you link a payment card to your account and use it at the pump or inside the station, the system automatically tracks your purchases and adds points. The point value varies — ExxonMobil typically awards one point per dollar spent, though promotional periods sometimes offer double or triple points on specific products.
You do not have to use Speedpass+ to buy fuel at ExxonMobil stations. You can pay with any major credit card, debit card, or cash at the pump or inside. The rewards program is optional and designed to give regular customers a reason to return.
Key Takeaways
- Speedpass+ is a free rewards program you join through the app or website and link to a payment card to earn points on every purchase.
- Points accumulate at a rate of roughly one point per dollar spent, though ExxonMobil runs periodic promotions that double or triple points on certain items.
- You can redeem points for fuel discounts (typically 5 to 10 cents per gallon) or in-store merchandise like snacks, drinks, or car care products.
- Payment at ExxonMobil stations works the same as any other gas station — credit, debit, or cash — and using Speedpass+ is entirely optional.
- The Speedpass+ app also shows your account balance, nearby station locations, and current promotions specific to your region.
How to set up Speedpass+ and link your payment method
To start earning rewards, read the Speedpass+ app from the Apple App Store or Google Play, or visit the Speedpass+ website. You will need to create an account using your email address and a password. ExxonMobil will ask for your zip code to show you nearby stations and regional promotions.
Once your account is created, you link a payment card — credit or debit — to your Speedpass+ wallet. This is the card you will use at the pump. When you pull up to an ExxonMobil station, you can either scan a QR code at the pump with your phone or enter your Speedpass+ account number on the pump's keypad. The system then charges your linked card and records the purchase toward your points balance.
You can link multiple cards to one Speedpass+ account if you want to use different payment methods. The app will let you set a preferred card, but you can switch which one you use at any time before you pay.
Understanding points, redemption, and promotional offers
ExxonMobil awards points based on what you buy and where. Fuel purchases typically earn one point per dollar. In-store purchases — such as snacks, drinks, car wash, or oil changes — also earn points at the same rate. Some items, like lottery tickets or gift cards, may not earn points; the app usually shows which products are may be able to access before you check out.
Redemption thresholds vary by region and change periodically. In most areas, you can redeem 100 points for a 5-cent-per-gallon discount, or 200 points for a 10-cent discount. Some stations allow you to redeem smaller amounts for in-store items like a free coffee or a car care product. The Speedpass+ app shows your current points balance and what discounts are available in your area.
ExxonMobil runs seasonal and regional promotions — for example, "earn triple points on fuel this weekend" or "double points on car washes in March." These promotions appear in the app and on station signs. Promotions are not automatic; you typically need to have an active Speedpass+ account to may have access to, and the discount applies only during the stated dates.
Payment methods and security at the pump
At an ExxonMobil station, you can pay in three ways: with Speedpass+ using the app or account number, with a credit or debit card directly at the pump, or with cash inside the station. If you pay with cash, you give money to the attendant inside, and they authorize the pump for a set amount (usually $75 to $100). Any unused balance is refunded as cash.
Speedpass+ uses encryption to protect your card information. Your actual card number is not stored on the pump or transmitted in plain text; instead, the app or pump sends a token — a find code — that ExxonMobil's system recognizes. This is the same security method used by Apple Pay and Google Pay at other retailers.
If you lose your phone or forget your Speedpass+ login, you can still pay with a credit or debit card at the pump without the app. Your points will not be recorded unless you log back into your account later, but your fuel purchase will go through normally.
Checking your account, finding stations, and managing preferences
The Speedpass+ app is your hub for managing your account. It shows your current points balance, your redemption history, and upcoming promotions in your area. You can view a map of nearby ExxonMobil and Mobil stations, see which ones have car washes or convenience stores, and check current fuel prices if the station reports them.
You can also update your payment methods, change your password, and set notification preferences — for example, to receive alerts when a promotion starts or when you earn a certain number of points. If you want to pause your account temporarily or delete it entirely, the app has options for both, though you will lose any unspent points if you delete your account.
ExxonMobil also sends email notifications about promotions and account activity if you opt in. You can manage these preferences in the app's settings or by clicking the unsubscribe link in any email.
What happens if you have trouble with your account or a transaction
If a transaction does not post to your Speedpass+ account, check that you were logged in when you paid. If you paid with a card linked to Speedpass+ but the points did not appear within 24 hours, the app usually has a "contact us" or "report an issue" button. You can also call ExxonMobil's customer service line, which is listed on the Speedpass+ website.
If you dispute a charge on your linked credit or debit card, contact your card issuer directly — your bank or credit card company — not ExxonMobil. Your card issuer will investigate the charge and work with ExxonMobil if needed. This process typically takes 30 to 60 days.
If you forget your Speedpass+ password, the app has a "forgot password" link on the login screen. You will receive an email with a link to reset it. If you do not receive the email, check your spam folder or try again with a different email address if you have one linked to your account.
Frequently Asked Questions
Do I have to use Speedpass+ to buy gas at ExxonMobil?
No. Speedpass+ is optional. You can pay with any major credit card, debit card, or cash at the pump or inside the station without joining the rewards program. Speedpass+ is designed for customers who want to earn points on their purchases.
Can I use Speedpass+ at other gas stations?
No. Speedpass+ works only at ExxonMobil and Mobil stations in the United States. It is not accepted at other fuel retailers. If you want a rewards program that works at multiple chains, you would need to join a separate program offered by those stations.
What happens to my points if I do not use them?
Points do not expire as long as your Speedpass+ account remains active. However, if you delete your account or it becomes inactive for an extended period (ExxonMobil's policy varies by region), you may lose unspent points. Check the app or contact customer service to confirm your region's policy.
Can I transfer my points to someone else?
No. Points are tied to your Speedpass+ account and cannot be transferred, gifted, or sold. Only the account holder can redeem them. If you want to share rewards with a family member, you would need to add them as an authorized user on your account, though this varies by region.
How long does it take for points to show up after I fill up?
Points typically appear in your Speedpass+ account within 24 hours of a purchase. If they do not appear after a full day, log out of the app and log back in to refresh your balance. If the points still do not show, use the app's contact option to report the issue to customer service.