Pillar to Post is a national home inspection franchise, not a government program or requirement
Pillar to Post is a privately owned company that operates through franchised locations across the United States and Canada. It is not run by a government agency, and getting an inspection from Pillar to Post is not required by law — you choose to hire them when you want a professional assessment of a home's condition. The company employs certified home inspectors who examine structural systems, appliances, plumbing, electrical work, and other major components during a typical inspection.
Because Pillar to Post is a for-profit business, you pay a fee for their inspection service. The cost varies by location and the size of the home, but you can contact your local Pillar to Post office for a quote before booking. The inspection itself usually takes two to four hours, and you receive a written report detailing what the inspector found.
Key Takeaways
- Pillar to Post inspectors examine the home's structure, roof, foundation, heating and cooling systems, plumbing, electrical systems, and built-in appliances during a standard inspection.
- The inspection fee is paid directly to Pillar to Post and is not covered by government programs or mortgage lenders — you bear the cost yourself.
- A Pillar to Post inspection report documents the condition of major systems and identifies repairs or replacements that may be needed soon.
- Many home buyers use a Pillar to Post inspection as part of their due diligence before closing on a purchase, but the inspection is optional, not mandatory.
What a standard Pillar to Post inspection includes
A typical Pillar to Post home inspection covers the major systems and structural elements of the house. The inspector walks through the property and examines the roof, gutters, foundation, basement or crawl space, exterior walls, windows, doors, heating system, air conditioning system, water heater, plumbing fixtures, electrical panel, and built-in appliances such as the dishwasher, range, and microwave. The inspector also checks for signs of water damage, pest damage, mold, or other visible defects.
The inspection does not include everything. Pillar to Post inspectors typically do not perform radon testing, lead paint testing, septic system inspections, pool inspections, or detailed pest inspections — those are separate services you can order if you need them. The inspector also does not move furniture, open walls, or perform destructive testing. The report reflects what the inspector can observe during a non-invasive walkthrough.
How the inspection report is delivered and what it contains
After the inspection is complete, Pillar to Post provides you with a written report. Many locations now deliver reports digitally through an online portal or email, though some may still provide printed copies. The report typically includes photographs of problem areas, descriptions of what the inspector found, and notes about the condition of each major system.
The report usually categorizes findings into groups such as "satisfactory," "needs repair," or "needs further evaluation." This helps you quickly identify which issues are urgent and which can wait. The report may also include cost estimates or recommendations for follow-up inspections by specialists, such as a structural engineer or HVAC technician, if the inspector suspects a serious problem.
When you might use a Pillar to Post inspection
Home buyers most commonly hire Pillar to Post to inspect a property they are under contract to purchase. The inspection happens during the inspection period — usually 7 to 10 days after the offer is accepted — and gives you detailed information about the home's condition before you close. If the inspection uncovers major problems, you can negotiate with the seller to repair them, lower the price, or walk away from the deal.
Some homeowners also hire Pillar to Post for a periodic inspection of their own home to catch maintenance issues early. This is less common but can help you plan for future repairs or replacements. Real estate agents sometimes recommend inspections when listing a home for sale, so the seller can address problems before showing the property to buyers.
How Pillar to Post inspectors are trained and certified
Pillar to Post requires its inspectors to hold certification from recognized organizations such as the American Society of Home Inspectors (ASHI) or the National Association of Home Inspectors (NAHI). Certification standards vary by state, but most require inspectors to complete classroom training, pass a written exam, and perform a minimum number of inspections under supervision before working independently.
Pillar to Post also maintains its own training program and quality standards for franchisees. However, because Pillar to Post operates through franchises, the specific qualifications and experience of inspectors can vary by location. You can ask your local Pillar to Post office about the credentials of the inspector who will perform your inspection.
Cost and how to book an inspection
Pillar to Post inspection fees are not standardized across all locations. The cost depends on the size of the home, the age of the home, your geographic location, and any add-on services you request. A typical inspection for a single-family home might range from several hundred dollars, but you should contact your local Pillar to Post office directly for a specific quote.
To book an inspection, you can visit the Pillar to Post website, find your local franchise, and request a quote or schedule online. Many locations allow you to book through their website or by phone. You will need to provide the address of the property and your preferred inspection date. Pillar to Post typically schedules inspections within a few days to a week, depending on demand in your area.
Frequently Asked Questions
Can I be present during the Pillar to Post inspection?
Yes, most Pillar to Post inspectors welcome buyers and homeowners to walk through the inspection with them. Being present allows you to ask questions and see problems firsthand. However, the inspector may ask you to stay out of the way during certain parts of the inspection for safety reasons.
What should I do if the Pillar to Post report finds serious problems?
If you are a buyer, you can use the report to negotiate with the seller. You might ask the seller to repair the issues, lower the purchase price, or provide credits at closing. If you are a homeowner, you can get quotes from contractors to repair the problems and plan your budget accordingly.
Does homeowners insurance cover problems found in a Pillar to Post inspection?
No. Homeowners insurance covers sudden damage or loss, not pre-existing conditions or maintenance issues. A Pillar to Post inspection report documents the home's condition but does not trigger insurance coverage for problems the inspector finds.
Is a Pillar to Post inspection the same as a mortgage lender's appraisal?
No. An appraisal estimates the home's market value for lending purposes. A Pillar to Post inspection assesses the condition of the home's systems and structure. Lenders require an appraisal; an inspection is your choice.
Can I dispute findings in a Pillar to Post inspection report?
Yes. If you disagree with the inspector's findings, you can request a second opinion from another inspector or a specialist. Some issues are subjective, and different inspectors may reach different conclusions about the severity of a problem or whether repair is needed.