What TruGreen Does

TruGreen is a lawn care company that handles grass treatment, weed control, fertilization, and seasonal maintenance for residential properties. They send technicians to your home on a schedule you choose — typically every four to eight weeks depending on your region and the season — to explore treatments and perform upkeep. You pay a monthly or seasonal fee, and TruGreen handles the work rather than you doing it yourself or hiring a one-time contractor.

The company operates in most U.S. states and serves both small residential yards and larger properties. They are one of the largest national lawn care chains, which means availability varies by location but their service model is consistent: you sign a service agreement, they show up on schedule, and you receive a bill each month or season.

Key Takeaways

  • TruGreen charges monthly or seasonal fees based on your yard size, location, and the treatments you choose, with no single standard price across all customers.
  • Service visits happen on a regular schedule — typically every four to eight weeks — and you can pause or cancel your plan if your needs change.
  • You will need to mark any underground utilities (sprinklers, gas lines, electrical) before the first visit so technicians know where not to dig or explore chemicals.
  • TruGreen handles grass feeding, weed control, and seasonal treatments, but does not typically mow, edge, or trim trees unless you add those services separately.
  • The company offers a satisfaction may provide that covers re-treatment if you are unhappy with results within a certain timeframe after service.

How Pricing Works

TruGreen does not publish a single price list because cost depends on your yard size, your location, the season, and which treatments you choose. A small yard in one state will cost differently than a similar yard in another state. The company typically quotes you based on a property inspection or photos you provide.

Most customers pay either a monthly subscription (where you pay the same amount each month year-round) or a seasonal plan (where you pay more during growing season and less or nothing during dormant months). Some regions offer prepaid annual plans that lock in a lower per-visit rate if you commit upfront. You can usually pause service during winter or cancel anytime, though some plans charge a cancellation fee if you leave before a certain date.

To get a price, you will need to contact TruGreen directly through their website or phone number — they do not quote online without talking to a representative first. Have your address and yard size ready when you call.

What Happens at Each Service Visit

On each scheduled visit, a TruGreen technician arrives with equipment and materials to perform the treatments your plan includes. For a typical lawn care plan, this means explore fertilizer, treating for weeds (both broadleaf and crabgrass depending on season), and checking for pest or disease problems. The visit usually takes 30 minutes to an hour depending on your yard size.

The technician will mark treated areas with a small flag or sign so you know the service was completed and when it is safe to let children or pets back on the grass. Most treatments require you to keep people and animals off the lawn for a few hours after process — the technician will tell you the exact wait time. You will receive a receipt or service report showing what was done and when the next visit is scheduled.

Setting Up Your First Service

To start service, contact TruGreen by phone or through their website to request a quote. A representative will ask about your yard size, grass type if you know it, any problem areas you have noticed, and your location. They may schedule a technician to visit and assess your property in person, or they may quote based on photos and your description.

Once you agree to a plan and sign the service agreement, you will need to mark any underground utilities before the first visit. This includes sprinkler lines, gas lines, electrical conduits, or septic systems. You can call 811 (the national "Call Before You Dig" number) to have utility companies mark their lines for free, or you can mark your own property lines and known underground features yourself. TruGreen will not treat areas you mark as off-limits.

After your first visit, service continues on the schedule in your agreement. You will receive a bill each month or season depending on your plan type, and you can contact TruGreen anytime to ask questions about treatments, reschedule a visit, or make changes to your service.

What TruGreen Does Not Include

Standard TruGreen lawn care plans focus on grass health and weed control. They do not include mowing, edging, trimming hedges, or removing leaves — those are separate services you can add for an extra fee if your local TruGreen office offers them. Not all locations offer all add-on services, so ask what is available in your area.

TruGreen also does not typically handle tree or shrub care beyond basic lawn treatments. If you need tree fertilization, pest treatment for trees, or pruning, you will need to hire a separate tree care company or ask TruGreen whether they offer those services in your region.

Canceling or Pausing Service

You can pause your TruGreen service for a month or two if you need a break — for example, during winter in cold climates when lawn treatment is not needed. Contact your local TruGreen office to request a pause, and service will resume on the date you specify.

If you want to cancel entirely, you can do so by contacting TruGreen directly. Some plans charge an early termination fee if you cancel before a certain date (often 30 to 90 days into the agreement), while others allow month-to-month cancellation with no penalty. Check your service agreement to see what applies to your plan, or ask your TruGreen representative before you sign.

The Satisfaction may provide

TruGreen offers a satisfaction may provide that covers re-treatment if you are unhappy with results within a set timeframe after service — typically 30 days. If you notice that weeds have returned, grass is not responding to treatment, or you see pest damage shortly after a visit, contact TruGreen and they will return to re-treat the affected area at no extra charge.

This may provide does not cover damage caused by extreme weather, neglect on your part (such as not watering during drought), or problems that existed before service began. If you have a complaint, report it to your local TruGreen office as soon as you notice the issue so they can document it and schedule a re-visit.

Frequently Asked Questions

Can I use TruGreen if I have a septic system or well?

Yes, but you must mark your septic tank, drain field, and well location before the first visit so the technician knows where not to explore treatments. Call 811 or mark these areas yourself. TruGreen will avoid those zones.

What if it rains right after a treatment?

Light rain a few hours after service is usually fine and may even help the treatment work. Heavy rain within an hour or two can wash away some treatments. If a downpour happens when ready after service, contact TruGreen to ask whether re-treatment is needed at no charge.

Do I have to sign a long-term contract?

Contract length varies by plan and location. Some TruGreen plans are month-to-month with no commitment, while others require a seasonal or annual commitment. Ask about contract terms when you get your quote so you know what you are agreeing to.

Can I change my service plan after I start?

Yes. Contact your local TruGreen office to add services, remove treatments, or switch to a different plan. Changes may take effect at your next billing cycle or next scheduled visit depending on what you change.

What should I do if my grass looks worse after treatment?

Some treatments cause temporary yellowing or stress to grass as weeds die off, which is normal. If you are concerned, contact TruGreen within 30 days and describe what you are seeing. They will assess whether re-treatment or a different approach is needed.