What ItsWorthMore does and how to use it
ItsWorthMore is an online buyback service that lets you sell your used phone by getting a quote, mailing the device to them, and receiving payment once they inspect it. You start by entering your phone's make, model, and condition on their website. They give you an when ready quote. If you accept, you print a prepaid shipping label, pack your phone, and mail it. Once ItsWorthMore receives and inspects your device, they deposit money into your account or send a check.
The service covers most major phone brands — Apple, Samsung, Google, OnePlus, and others — across a range of conditions from "like new" to "heavily damaged." The quote you receive is the amount they will pay if the phone arrives in the condition you described. If the actual condition differs when they inspect it, the final payment may be lower.
ItsWorthMore does not require you to create an account before getting a quote, and you can walk away at any point before you mail the phone. The entire process is handled online, with no in-store visits or phone calls required.
Key Takeaways
- You get an when ready quote on the ItsWorthMore website by entering your phone's brand, model, and condition.
- If you accept the quote, ItsWorthMore sends you a prepaid shipping label so you do not pay to mail the phone.
- Payment arrives after ItsWorthMore inspects the phone, usually within one to two weeks of them receiving it.
- The final payment may be lower than your quote if the phone's actual condition differs from what you reported.
- You can choose to receive payment by bank deposit or check.
Getting an accurate quote for your phone
The quote you receive depends entirely on what you tell ItsWorthMore about your phone's condition. They ask you to describe the screen, body, and whether the phone powers on and holds a charge. Be honest about damage — a cracked screen, dents, or water damage all lower the quote. If you understate damage to get a higher quote, ItsWorthMore will reduce the payment when they inspect the phone.
The condition categories are usually "like new," "excellent," "good," "fair," and "poor." "Like new" means no visible damage and all original parts. "Excellent" allows minor wear. "Good" includes light scratches or small dents. "Fair" covers visible damage but the phone still works. "Poor" means significant damage but the device powers on.
Quotes also depend on the phone's age and model. Newer flagship phones are worth more than older budget models. A two-year-old iPhone 15 will have a higher quote than a five-year-old iPhone 12. Check the quote for your specific model — do not assume all phones of the same brand are worth the same amount.
What happens after you accept the quote
Once you accept, ItsWorthMore emails you a prepaid shipping label. You print the label, pack your phone securely in a box or padded envelope, and attach the label. Drop it at any USPS, UPS, or FedEx location — you do not need to schedule a pickup. ItsWorthMore recommends using a tracked shipping method so you can confirm delivery.
Track your shipment using the tracking number on the label. ItsWorthMore will also send you an email when they receive the package. Inspection typically takes three to five business days after arrival. Once they finish, they notify you of the final payment amount and deposit the money or mail a check, depending on your choice.
If the phone arrives in worse condition than you described, ItsWorthMore will contact you with a lower offer. You can accept the revised amount or decline and request the phone back. If you decline, they return the phone to you at no cost, though return shipping may take one to two weeks.
When the final payment differs from your quote
ItsWorthMore's inspection process checks the screen for cracks or dead pixels, the body for dents or corrosion, the battery health, and whether all buttons and ports work. If any of these differ from your description, the payment will be adjusted. A phone you thought was in "good" condition might be downgraded to "fair" if the screen has hairline cracks you did not notice.
Water damage is a common reason for payment reductions. Even if a phone powers on, signs of corrosion inside the device lower its value significantly. If you are unsure whether your phone has water damage, describe any past exposure to moisture when you get your quote.
The payment reduction is not a penalty — it reflects the actual resale value of the phone in its true condition. ItsWorthMore buys phones to resell them, so they pay based on what they can sell the device for, not what you hoped to receive.
Comparing ItsWorthMore to other buyback options
ItsWorthMore competes with other online buyback services like Decluttr, Gazelle, and BuyBackWorld, as well as carrier trade-in programs and local resale shops. Online services like ItsWorthMore are fastest if you want to avoid in-person visits — you get a quote when ready and mail the phone. Carrier trade-in programs (through Verizon, AT&T, or T-Mobile) often offer lower quotes but let you explore the credit directly to your bill. Local resale shops give you cash when ready but may offer less money and require you to travel.
The main trade-off with ItsWorthMore is that you do not see the final payment until after inspection. With a local shop, you know the exact amount before you hand over the phone. With ItsWorthMore, you accept the risk that the final payment will be lower if the condition differs from your description.
How to prepare your phone before shipping
Before you mail your phone, back up any data you want to keep. ItsWorthMore does not transfer your data — they factory reset the phone during inspection. Use your phone's built-in backup (iCloud for iPhone, Google Account for Android) or a computer backup to save photos, contacts, and other files.
Remove your SIM card and any memory cards. Erase all personal data by doing a factory reset yourself. This protects your privacy and ensures ItsWorthMore receives a clean device. Do not include the original box, charger, or cables unless ItsWorthMore specifically asks for them — most buyback services do not require these items.
Pack the phone in a small box or padded envelope with bubble wrap or foam to prevent damage during shipping. Do not use a regular envelope — the phone could break in transit, and you would have no recourse once you have mailed it.
Payment methods and timing
ItsWorthMore offers two payment options: direct bank deposit or check by mail. Bank deposit is faster — money usually arrives within one to two business days after inspection is complete. A check takes longer because it must be printed and mailed, typically arriving within five to ten business days.
The entire timeline from quote to payment usually spans two to three weeks. This includes one to two weeks for shipping, three to five business days for inspection, and one to two days for payment processing. If you need cash quickly, a local resale shop or carrier trade-in may be faster, though the quote will likely be lower.
Keep your tracking number and the email confirmation of your quote until you receive payment. If there is a dispute about the final amount or the phone does not arrive, you will need this documentation to contact ItsWorthMore's customer service.
Frequently Asked Questions
What if my phone does not power on?
ItsWorthMore will still buy phones that do not power on, but the quote will be much lower because the device is harder to resell. Describe the issue honestly — whether the battery is dead, the screen is broken, or the phone will not respond. A non-working phone may be worth 10 to 30 percent of what a working one is worth, depending on the model and damage.
Can I cancel after I accept the quote but before I mail the phone?
Yes. You can cancel at any time before you mail the phone with no penalty. Once you mail it, you have accepted the terms and cannot cancel, though you can decline the final offer if the inspection reveals worse condition than you described.
What if ItsWorthMore loses my phone in the mail?
This is rare because you use a tracked shipping method. If the package is lost, the tracking number proves delivery failed, and ItsWorthMore should either reship a prepaid label for you to try again or refund your quote. Keep the tracking number until the package is confirmed delivered.
Do I have to include the charger or original box?
No. ItsWorthMore buys phones only, not accessories. Including the charger or box will not increase your quote. You can keep these items or recycle them separately.
How does ItsWorthMore's quote compare to what I might get at a carrier store?
Carrier trade-in quotes vary by carrier and phone model, but they are often lower than online buyback services because carriers explore the credit to your account rather than paying cash. ItsWorthMore typically offers more cash, but you wait longer for payment and risk a lower final amount if the condition differs from your description.