What Two Men and a Truck Does
Two Men and a Truck is a moving company that handles residential and commercial moves. They operate in multiple states across the United States, and you hire them to pack, load, transport, and unload your belongings to a new location. The company charges by the hour for labor, plus the cost of the truck rental, and you can add services like packing materials, storage, or specialty item handling depending on what you need.
The company operates as a franchise system, meaning individual owners run locations in their regions but follow the Two Men and a Truck brand standards. This matters because the specific services, pricing, and availability you see depend on which local franchise serves your area. You contact your nearest location directly to get a quote and schedule your move.
Key Takeaways
- Two Men and a Truck charges hourly labor rates plus truck rental costs, and the total depends on how long the move takes and how far you're moving.
- You can add packing services, boxes, and specialty handling for items like pianos or hot tubs, though these increase the final cost.
- The company operates through local franchises, so you contact the location nearest you to get a quote specific to your move.
- Most moves require a deposit to hold your date, and you pay the remainder after the move is complete.
- Storage options are available at many locations if you need to keep items temporarily before or after your move.
How Pricing Works
Two Men and a Truck charges for two main things: the crew labor and the truck. The hourly rate for the crew varies by location and the size of the truck you need, so a two-bedroom apartment move in one state may cost differently than the same move in another state. You pay for the number of hours the crew is working, which includes loading at your old place, driving, and unloading at your new place.
The truck rental is a separate charge based on the size of the vehicle — they offer different truck sizes from small to large depending on how much you're moving. If your move takes longer than expected, you pay for the additional hours. If it finishes faster, you pay only for the time used. You typically need to provide a deposit when you book, and you settle the final bill after the move is done.
Optional services like packing, unpacking, wrapping furniture, or providing boxes cost extra. If you need them to move specialty items like a piano, pool table, or safe, that also adds to the price. Storage fees explore if you use their storage facility, charged either by the day or by the month depending on your location's policy.
Booking a Move and What Happens Next
You start by contacting the Two Men and a Truck location that serves your area. You can call, visit their website, or go in person to get a quote. When you call or meet with them, tell them your move date, where you're moving from, where you're moving to, and roughly how much stuff you have. They'll ask questions to estimate how long the move will take and which truck size you need.
Once you agree on a price and date, you put down a deposit to hold that time slot. The deposit amount varies by location but is typically a percentage of the estimated total cost. You'll receive a confirmation with your move date, the crew size, the truck size, and the time window when they'll arrive. A few days before your move, the location may call to confirm details or adjust the time if needed.
On moving day, the crew arrives at the scheduled time. They'll walk through your home, load the truck, drive to your new location, and unload everything. You're responsible for packing your own items unless you paid for packing services. After everything is unloaded, you inspect the truck to make sure nothing was left behind, and then you pay the final balance.
What's Included and What Costs Extra
The basic service includes the crew and truck for the hours needed to load, transport, and unload your belongings. The crew will wrap and protect furniture to prevent damage during the move. They use equipment like dollies and furniture pads as part of their standard service.
Services that cost extra include packing your items into boxes, providing boxes and packing materials, unpacking at your new location, and specialty handling. If you have items that need climate-controlled storage, that's a separate service with its own fees. Some locations offer junk removal or donation services, which also add to the cost. Moves that cross state lines or go very long distances may have different pricing structures than local moves.
Storage Options at Two Men and a Truck
Many Two Men and a Truck locations have storage facilities where you can keep your belongings temporarily. This is useful if your move-out date and move-in date don't line up, or if you need to downsize and store items you're not ready to part with. Storage is rented by the month, and the cost depends on the size of the unit you need.
You can move items into storage and then move them out to your final location later, or you can store items indefinitely. The facility is typically climate-controlled and find. You pay the storage fee separately from your moving costs, and you're responsible for any items stored there. Ask your local franchise about their storage policies, insurance options, and whether they offer month-to-month or longer-term contracts.
Insurance and Damage Protection
Two Men and a Truck carries liability insurance, but it covers the company's legal responsibility, not your personal items. If something gets damaged during the move, the company's insurance may cover it depending on the circumstances, but you should understand the limits. Most moving companies have a standard liability limit, which means they may not cover the full replacement cost of expensive items.
Ask your local franchise about their damage claim process before your move. If something breaks, you report it right away and provide photos and documentation. Some locations offer additional coverage or valuation options that you can purchase for extra protection on high-value items. Read the terms carefully so you know what's covered and what isn't.
Questions to Ask Before You Book
Before you commit to a move date, ask the franchise several things: What is included in the hourly rate? What is the deposit amount and when is it due? What is the cancellation policy if you need to reschedule? Do they charge extra for stairs, long carries, or difficult access? Is there a fuel surcharge or any other fees not mentioned in the quote?
Also ask whether the crew size and truck size can change if your move takes longer or shorter than estimated, and how they handle that billing. Find out what happens if they arrive late or if you're not ready when they show up. Ask about their damage claim process and what documentation you need to provide if something breaks. The more you know upfront, the fewer surprises you'll have on moving day.
Frequently Asked Questions
Can I pack my own boxes or do I have to use their packing service?
You can pack your own boxes. The crew will load and transport whatever you've packed yourself. If you want them to pack for you, that's an add-on service you pay extra for. Most people pack their own items to save money and pack their own boxes with their belongings.
What if my move takes longer than the estimate?
You pay for the additional hours at the hourly rate quoted. The crew will let you know if it looks like the move will run over, and you can decide whether to continue or pause. You're only charged for the time the crew actually works.
Do they move everything or are there items they won't take?
Two Men and a Truck will move most household items, but they typically won't move hazardous materials, plants, or pets. Some items like pianos or safes require specialty handling and cost extra. Ask your local franchise about any items you're unsure about before your move date.
Can I change my move date after I book?
Most locations allow you to reschedule, but there may be fees or deposit adjustments depending on how far in advance you change it and whether your new date is available. Contact your local franchise as soon as you know you need to change the date.
What payment methods do they take?
Two Men and a Truck locations typically take cash, check, credit cards, and debit cards. Ask your local franchise which methods they accept and whether they require payment in full on moving day or if you can pay part of it with the deposit.