KeyBank Center is the Buffalo Sabres' arena in downtown Buffalo, New York

KeyBank Center opened in 1996 and sits at One Seymour H. Knox III Plaza in Buffalo's downtown. The arena holds about 19,200 people for hockey games. The Buffalo Sabres, the city's NHL team, play all their home games there. The building also hosts concerts, other sports events, and community gatherings throughout the year.

The arena is named after KeyBank, a regional bank headquartered in Cleveland. Before 1996, the Sabres played at the older Memorial Auditorium. KeyBank Center replaced it as the team moved into a modern facility with better seating, climate control, and amenities for fans and players.

Key Takeaways

  • KeyBank Center is located at One Seymour H. Knox III Plaza in downtown Buffalo and holds roughly 19,200 people for Sabres games.
  • The arena opened in 1996 and is the home venue for all Buffalo Sabres regular season and playoff games.
  • Beyond hockey, KeyBank Center hosts concerts, other sporting events, and community events throughout the year.
  • Parking is available in nearby lots and garages, with multiple entry points around the downtown location.

Getting to KeyBank Center and parking

KeyBank Center sits in downtown Buffalo, making it reachable by car, public transit, or on foot depending on where you are coming from. If you drive, several parking lots and garages surround the arena. The most direct option is the KeyBank Center parking garage, which connects to the building. Other nearby garages include the Ellicott Street Garage and the Pearl Street Garage, both within a short walk.

Parking rates vary by lot and by event. On game days, expect to pay more than on regular days. Some lots offer reserved parking if you book ahead. Public transit in Buffalo is served by the NFTA-Niagara Frontier Transportation Authority (NFTA). Several bus routes stop near the arena, and the Metro Rail light rail system also has a downtown station close by.

What to bring and what is not allowed

KeyBank Center has a clear bag policy for most events. You can bring a clear plastic bag no larger than 12 inches by 6 inches by 12 inches, or a small clutch purse up to 4.5 inches by 3.5 inches. These rules exist for security and to speed up entry lines. Bags that do not meet these sizes will not be allowed inside, so plan ahead if you are bringing personal items.

Outside food and beverages are not permitted in the arena. You can purchase food and drinks inside at concession stands throughout the building. Weapons of any kind, including pocket knives, are prohibited. Illegal drugs and outside alcohol are also not allowed. If you have questions about a specific item, contact the arena directly before the event.

Seating sections and sightlines

KeyBank Center has seating arranged in lower bowl, club level, and upper bowl sections. Lower bowl seats are closest to the ice and offer the best view of the action. Club level seats sit between the lower and upper bowls and often include premium amenities like wider seats and private concessions. Upper bowl seats are the most affordable and still provide a good view of the entire rink, though players and pucks are smaller from that distance.

The arena is designed so that most seats have an unobstructed view of the ice. Pillars and support beams are positioned to minimize blocking sightlines. If you are buying tickets, the arena's website shows a seating chart where you can see the exact view from each section before you purchase. Corner seats and behind-the-goal seats offer different angles — some fans prefer the corner view for seeing plays develop, while others like the behind-the-goal perspective.

Concessions and food options

Food and beverage stands are spread throughout KeyBank Center, so you do not have to walk far to find something to eat or drink. The arena offers typical arena fare: hot dogs, nachos, popcorn, pizza, and hamburgers. Prices are higher than outside restaurants, which is standard for venues. Soft drinks, beer, and other beverages are available at most concession stands.

Some premium seating areas have their own concession areas with different menu options. If you have dietary restrictions or preferences, check the arena's website before the event to see what options are available. Bringing your own food is not permitted, so plan to purchase what you need inside.

Accessibility and accommodations

KeyBank Center has wheelchair-accessible seating throughout the arena, including in the lower bowl, club level, and upper bowl. Accessible parking spaces are available in nearby lots and the arena garage. The building has elevators, accessible restrooms, and designated companion seating next to wheelchair spaces. Service animals are permitted inside the arena.

If you need accommodations for hearing, vision, or mobility, contact the arena's guest services before your visit. They can arrange assisted listening devices, large-print programs, or other support. The arena's website has detailed accessibility information, and staff at the box office can answer specific questions about your needs.

Event day tips and what to expect

Arrive at least 30 to 45 minutes before game time, especially if you are unfamiliar with the arena. This gives you time to park, walk to the entrance, and get through security. On busy nights, entry lines can be long. Have your ticket ready on your phone or printed, and be prepared to open bags for inspection at the door.

The arena gets loud during games, which is part of the experience. Wear comfortable shoes because you will be walking and standing. Restrooms can have lines during intermissions, so plan bathroom breaks accordingly. If you are bringing children, note that the arena can be crowded and loud, which some younger kids find overwhelming. The arena has family-friendly sections if you want a slightly calmer environment.

Frequently Asked Questions

Can I bring my own food or drinks into KeyBank Center?

No, outside food and beverages are not permitted. You must purchase food and drinks from concession stands inside the arena. Prices are higher than outside restaurants, which is typical for venues. Plan your budget accordingly if you are attending with a group.

What is the clear bag policy?

You can bring a clear plastic bag no larger than 12 inches by 6 inches by 12 inches, or a small clutch purse up to 4.5 inches by 3.5 inches. Bags larger than these sizes will not be allowed inside. This policy applies to most events at the arena.

Is there accessible parking at KeyBank Center?

Yes, accessible parking spaces are available in the arena garage and nearby lots. You will need a valid disability parking permit to use these spaces. Contact the arena's guest services if you need specific information about accessible parking locations.

How early should I arrive for a Sabres game?

Arrive 30 to 45 minutes before game time to allow for parking, walking, and security screening. On busy nights or playoff games, entry lines can be longer, so arriving earlier is wise. This also gives you time to find your seat and settle in before the game starts.

Can I bring a service animal into the arena?

Yes, service animals are permitted inside KeyBank Center. They must be under your control at all times. If you have questions about your specific animal or situation, contact guest services before the event.