OfficeMax is a retail chain selling office supplies, furniture, and technology to businesses and individuals

OfficeMax operates physical stores and an online storefront where you can buy pens, paper, desk chairs, filing cabinets, printers, ink cartridges, and other items used in offices and home workspaces. The company is owned by Office Depot/OfficeMax, which merged the two chains in 2013. You can shop in person at OfficeMax locations or order online for delivery or in-store pickup.

OfficeMax does not manufacture its own products — it buys from manufacturers and resells them. Prices vary by location and change regularly. The chain also offers services like printing, copying, and binding at many locations, though availability depends on which store you visit.

Key Takeaways

  • OfficeMax sells office supplies, furniture, and technology both in physical stores and online at officemax.com.
  • You can pick up online orders at the store or have them shipped to your home, with shipping costs and delivery times varying by item and location.
  • OfficeMax offers printing and copying services at many locations, though not every store provides every service.
  • The company runs periodic sales and discounts, which you can find on their website or by signing up for their email list.

Finding an OfficeMax store near you

You can locate a nearby OfficeMax by visiting officemax.com and using the store locator tool. Enter your zip code or city, and the site will show you the closest locations, their hours, phone numbers, and what services each store offers. Not all stores are identical — some have printing departments, others do not, and hours vary by location.

You can also call a store directly to ask whether they carry a specific item or offer a particular service before you visit. This is especially useful if you need something less common, like binding supplies or large-format printing.

How to order online and pick up or receive delivery

On officemax.com, you can browse products by category, search by item name, or filter by price. Add items to your cart and proceed to checkout. At checkout, you choose whether to pick up at a store or have the order shipped to an address.

For in-store pickup, you select a nearby location and a pickup window (usually within a few hours to a day). For shipping, OfficeMax offers standard delivery and faster options depending on the item. Shipping costs and delivery times appear before you complete your purchase. Some items ship from a warehouse; others are fulfilled by third-party sellers through OfficeMax's marketplace.

You can track your order online using the order number sent to your email. If you have questions about a specific order, OfficeMax customer service can be reached through the website's contact page or by phone at the store where you are picking up.

Printing, copying, and binding services

Many OfficeMax locations offer in-store printing and copying services. You can bring your own files on a USB drive, email them to the store, or use files already stored in cloud services. Services typically include color and black-and-white copying, printing from digital files, and binding options like comb binding and spiral binding.

Pricing for these services varies by location and the complexity of the job. Call your local store or visit in person to discuss your project and get a quote. Turnaround time depends on how busy the store is and the size of your order — straightforward jobs may be ready the same day, while larger projects may take longer.

Pricing, discounts, and loyalty programs

OfficeMax prices change regularly and vary between online and in-store purchases. The company runs sales throughout the year, often tied to back-to-school season, holidays, and other retail events. You can see current deals on the OfficeMax website or by visiting a store.

OfficeMax does not currently operate a formal loyalty program that earns points on purchases. However, the company sends promotional emails and offers to customers who sign up for their mailing list on officemax.com. These emails often contain discount codes and alerts about upcoming sales.

If you shop frequently, comparing prices between OfficeMax and other office supply retailers — both online and in person — can help you find the best deal on items you buy regularly.

Returning items and handling problems with orders

OfficeMax allows returns of most items within 30 days of purchase if they are unused and in original packaging. Bring your receipt and the item to a store, or contact customer service through the website if you ordered online. Some items, like opened ink cartridges or custom-printed materials, may not be returnable.

If an item arrives damaged or does not match what you ordered, contact OfficeMax customer service through officemax.com or call the store where you picked up the order. Provide your order number and photos of the problem if possible. The company will work with you to replace the item or issue a refund.

Frequently Asked Questions

Does OfficeMax offer bulk discounts for businesses?

OfficeMax serves both individual shoppers and businesses. Businesses can set up a business account on the website or by visiting a store, which may offer volume pricing on certain items. Contact your local store or the business sales team through officemax.com to discuss your needs and pricing options.

Can I return items bought online to a physical store?

Yes, most items bought online can be returned to a physical OfficeMax store within 30 days if unused and in original packaging. Bring your receipt or order confirmation. Some items, like opened supplies or custom orders, may have different return policies — ask the store associate when you return the item.

What happens if an item is out of stock online?

If an item is out of stock on officemax.com, you can check whether a nearby store has it in inventory using the store locator. You can also sign up for a restock notification on the product page, and OfficeMax will email you when the item is available again.

Does OfficeMax ship to all addresses in the United States?

OfficeMax ships to most U.S. addresses, but some items may have shipping restrictions. During checkout, the website will tell you whether an item can be shipped to your address. If you have questions about shipping to a specific location, contact customer service through officemax.com.