Garrett Popcorn is a Chicago-based popcorn company that sells through retail locations and online

Garrett Popcorn Shops operates physical storefronts in major cities and sells popcorn online through its website. The company is known for mixing flavors — caramel corn with cheddar cheese, for example — and for long lines at its Chicago locations. You can buy popcorn in-store, order for pickup, or have it shipped to your address.

The company does not operate a subscription service or membership program. Each purchase is separate. Prices vary by location and by the size and type of popcorn you order, but a small bag typically costs between $8 and $15, and larger tins run higher.

Garrett Popcorn is a private company, not a franchise system. This means each location is owned and operated by Garrett Popcorn itself, not by independent franchisees. That affects how consistent the product and pricing are across locations.

Key Takeaways

  • Garrett Popcorn operates its own retail stores in select cities and sells online through its official website at garrettpopcorn.com.
  • You can order for in-store pickup, have popcorn shipped to your home, or buy directly at a physical location.
  • Popcorn is sold by size and flavor combination, with prices starting around $8 for small bags and going higher for larger tins and gift boxes.
  • The company does not offer memberships or loyalty programs that reduce the price per order.

Where Garrett Popcorn has physical locations

Garrett Popcorn operates stores in Chicago, New York, Las Vegas, and a small number of other major cities. The exact list of open locations changes, so the company's website shows the current store addresses, hours, and whether each location is open for in-store shopping or pickup only.

Chicago has the most locations and the longest lines, especially during tourist season and around holidays. If you are visiting Chicago, expect to wait 30 minutes to an hour at the downtown State Street location during peak hours. Other cities typically have shorter waits.

Not every city has a Garrett Popcorn store. If your city is not listed on the website, online ordering with shipping is your only option.

How to order online and what shipping costs

You can order through garrettpopcorn.com and choose between standard shipping and expedited shipping. Standard shipping typically takes 5 to 10 business days. Expedited options are faster but cost more. The website shows the shipping cost before you complete your order, so you know the total price upfront.

Shipping is available to most U.S. addresses. The website will tell you during checkout whether your address qualifies. Popcorn is packaged in tins or boxes designed to protect it during transit, but because it is a food product, it cannot be returned if it arrives damaged — you would need to contact customer service to report the issue.

If you live near a Garrett Popcorn store, pickup is usually faster and cheaper than shipping. You can order online for pickup and collect your order within a few hours or the next day, depending on the location.

Flavor combinations and what you are actually buying

Garrett Popcorn's signature product is a mix of two flavors in one container. The most popular combination is CaramelCrisp (caramel popcorn with cheddar cheese popcorn). Other common mixes include CheeseCorn (cheddar only) and CaramelCorn (caramel only). The company rotates seasonal flavors and limited-edition combinations.

When you order a "small" or "large," you are buying a specific weight or volume of popcorn, not a standard serving size. A small typically holds enough for one or two people as a snack. A large holds more and is often bought as a gift or for sharing. The website shows photos of each size so you can see what you are ordering.

Gift boxes and tins are available and cost more than the same popcorn in a regular container. These are designed for giving as presents and come with branded packaging.

Pricing and whether there are discounts

Garrett Popcorn does not offer coupons, discount codes, or sales on individual orders. The price you see on the website is the price you pay. Prices do not change based on how much you order or how often you order.

The company occasionally runs promotions during holidays or special events, but these are announced on its website and social media. There is no way to sign up for price alerts or to be notified when a sale is coming.

If you are buying for a business or organization and need a large quantity, the website may have information about bulk or corporate orders. Contact the company directly through its website to ask about pricing for large purchases.

What to do if your order has a problem

If popcorn arrives stale, damaged, or not as described, contact Garrett Popcorn through its website or the phone number listed on your receipt. The company handles complaints on a case-by-case basis. Because popcorn is perishable, the company cannot replace it with a new shipment in all cases, but it may issue a refund or credit.

If you ordered for pickup and the order is not ready when promised, contact the store location directly. Pickup orders are usually ready within the timeframe stated on your confirmation email.

Keep your order confirmation and receipt. You will need the order number to report a problem.

How Garrett Popcorn is different from other popcorn brands

Garrett Popcorn is a regional brand with a long history in Chicago, dating back decades. It is not sold in grocery stores or convenience stores — you can only buy it directly from Garrett or through its website. This limited distribution is part of what makes it a destination purchase for many people.

The company uses a specific recipe and cooking method that fans say tastes different from mass-produced popcorn brands. Whether that difference is worth the higher price is a personal choice. If you have never tried it, buying a small size in-store or ordering a single tin online is a lower-cost way to decide.

Other popcorn companies offer subscription services or loyalty programs that reduce the per-order cost over time. Garrett Popcorn does not, so repeat customers pay full price each time.

Frequently Asked Questions

Can I buy Garrett Popcorn at a grocery store or gas station?

No. Garrett Popcorn is sold only at Garrett Popcorn Shops locations and through its website. You cannot find it in supermarkets, convenience stores, or other retail chains. If you see a product labeled "Garrett" popcorn elsewhere, it is not the official product.

How long does popcorn stay fresh after I receive it?

Popcorn stays crisp for several days to a week if kept in a sealed container at room temperature. Once you open it, eat it within a day or two for the best texture. Heat and humidity will make it go stale faster, so store it in a cool, dry place.

Can I return popcorn if I do not like the flavor?

Garrett Popcorn does not accept returns based on taste preference. If the popcorn arrived damaged or spoiled, contact the company. Otherwise, the purchase is final. This is why trying a small size first is a good idea if you are unsure about a flavor.

Do you offer gift cards?

Yes. Garrett Popcorn sells gift cards through its website and at physical store locations. You can buy them in set amounts and give them to someone to use online or in-store. Check the website for current denominations and how to order.

What is the difference between CaramelCrisp and CaramelCorn?

CaramelCrisp is a mix of caramel popcorn and cheddar cheese popcorn in one container. CaramelCorn is caramel popcorn only, with no cheese. CaramelCrisp is the company's most popular flavor combination because it combines sweet and savory in one bag.