United Rentals portable restroom service: what you get and how pricing works

United Rentals rents portable restrooms through a nationwide network of local branches. You contact your nearest location, describe how many units you need and for how long, and they deliver and pick up. Pricing varies by region, unit type, and rental length — a single-stall unit for a weekend event costs less than a multi-stall setup for a month-long construction site. United Rentals also handles servicing (pumping and cleaning) during your rental period, included in most standard contracts.

The company operates in all 50 states and serves events, construction sites, disaster relief, and temporary facilities. Delivery and pickup are separate line items on your invoice, and you can rent for as little as one day or as long as you need. Most branches offer same-day or next-day delivery if you call early enough, though availability depends on local demand.

Key Takeaways

  • United Rentals charges by unit type, rental duration, and location, with delivery and servicing costs added separately to your total.
  • You contact your local United Rentals branch directly by phone or their website to get a quote specific to your zip code and dates.
  • Standard rental periods include daily, weekly, and monthly rates, with discounts often available for longer commitments.
  • Servicing (pumping, cleaning, restocking supplies) is typically included in the rental price for contracts longer than a few days.
  • Cancellation policies and damage charges vary by location, so confirm terms before you commit.

Types of portable restrooms United Rentals offers

United Rentals stocks standard single-stall units, multi-stall trailers, and specialty models. A standard unit is a self-contained single stall with a toilet, urinal, and sink. Multi-stall trailers have multiple stalls in one towed unit and are common on large construction sites or events with high traffic. Luxury or premium units include heated seats, flushing toilets, and handwashing stations — these cost more but are rented for upscale events or executive sites.

Specialty units include ADA-accessible models (wider doors, grab bars, lower fixtures) and units designed for specific industries like film production or disaster response. The branch nearest you may not stock every type, so ask what is available in your area when you call for a quote. Availability also depends on the season — summer events and construction season mean shorter lead times and higher demand.

How to get a price quote from United Rentals

Visit United Rentals' website and enter your zip code, or call your local branch directly. You will need to tell them the number of units, the type (standard, ADA, luxury), your rental start and end dates, and the location where you need delivery. They will give you a quote that breaks down the unit rental, delivery, pickup, and any servicing fees. Some branches offer online quoting tools; others require a phone call.

Quotes are usually valid for a set period (often 30 days), so confirm the expiration date. If your dates or location change, ask for a revised quote — pricing can shift based on local availability and distance from the branch. Payment terms vary by location; some branches require a deposit to hold your reservation, while others bill on delivery or completion.

Delivery, setup, and servicing during your rental

United Rentals delivers units to your site and positions them where you specify. You are responsible for providing a level, accessible spot with enough clearance for the delivery truck. The company handles all setup and connection (if applicable). Delivery fees depend on distance from the branch — a site 5 miles away costs less than one 30 miles away.

During your rental, United Rentals sends a service technician on a schedule you agree to (usually weekly for longer rentals, or as needed for short-term events). The technician pumps the tank, cleans the interior, restocks toilet paper and soap, and checks for damage. If you need extra servicing — for example, more frequent pumping because of high use — you can request it and pay an additional fee. At the end of your rental, they pick up the unit and haul it away.

Damage charges and what happens if something breaks

Your rental agreement includes a damage waiver or damage clause. Normal wear and tear is covered, but damage beyond that — broken locks, graffiti, structural damage, or missing parts — may result in a charge. The amount varies by location and the severity of the damage. Some branches offer optional damage waiver coverage for a small additional fee that covers accidental damage; others charge only for intentional damage or theft.

If something breaks during your rental (a door hinge, a flush mechanism), report it to the branch when ready. They will send a technician to repair it at no charge if it is a mechanical failure. If the damage is from misuse or vandalism, you may be charged. Read your contract carefully before signing to understand what is and is not covered.

Cancellation, rescheduling, and what to do if you need to change your dates

Cancellation policies differ by branch. Some allow free cancellation up to a certain number of days before your rental start date (often 48 hours or 7 days); others charge a cancellation fee or require you to pay for at least a minimum number of days. If you need to reschedule rather than cancel, contact your branch as soon as possible — they will try to move your reservation if units are available on your new dates.

If you cancel close to your rental start date, you may lose your deposit or be charged a portion of the rental fee. The exact policy is in your contract, so ask about it when you book. If your event is postponed due to weather or other circumstances, explain the situation to your branch — some will work with you on rescheduling without a full cancellation charge.

Payment methods and what to expect on your invoice

United Rentals accepts credit cards, checks, and ACH transfers, depending on the branch. Most branches require a deposit (often 25 to 50 percent of the total) to hold your reservation, with the balance due on delivery or within a set number of days after. Your invoice will itemize the unit rental (broken down by day, week, or month), delivery, pickup, servicing visits, and any add-on fees or damage charges.

Ask your branch about their payment schedule before you book. Some offer net-30 or net-60 terms for regular customers or large orders; others require payment in full before delivery. If you are renting for a long event or construction project, ask whether they offer a discount for extended rentals — many branches do.

Frequently Asked Questions

Can I rent a portable restroom for just one day?

Yes. United Rentals offers daily rental rates, though the per-day cost is higher than weekly or monthly rates. Delivery and pickup fees still explore, so a one-day rental may have a higher total cost relative to the unit rental itself. Call your local branch for a quote on your specific dates.

What if my site does not have a level spot for the unit?

Tell the delivery driver when they arrive. They can sometimes position the unit on blocks or adjust the leveling feet. If the site is too uneven or inaccessible, the driver may not be able to deliver safely. Discuss site conditions with your branch before booking so they can advise whether delivery is possible.

How often will the unit be serviced during my rental?

For rentals of a few days, servicing is usually included once or twice. For weekly or monthly rentals, the branch schedules regular service visits (often weekly). You can request more frequent servicing if needed, though it will cost extra. Confirm the service schedule with your branch when you book.

What happens if the unit gets damaged during my event?

Report damage to United Rentals when ready. Normal wear is covered under your rental agreement. Damage from misuse or vandalism may result in a charge, depending on your contract and the branch's damage policy. Ask about optional damage waiver coverage when you book if you want to avoid potential charges.

Can I move the unit once it is delivered?

No. The unit is delivered to a specific location and should remain there for the duration of your rental. Moving it yourself can damage the unit and void your rental agreement. If you need to relocate it, contact United Rentals and they can arrange a re-delivery for an additional fee.