What Camping World's RV Service Department Does
Camping World operates RV service departments at many of its locations across the United States. These departments handle maintenance, repairs, and inspections on recreational vehicles — from oil changes and tire work to engine diagnostics, plumbing repairs, and full system overhauls. The scope of work varies by location, so not every Camping World service center performs every type of repair.
Service is available to RV owners whether or not they purchased their vehicle from Camping World. You can bring in a motorhome, travel trailer, fifth wheel, or truck camper for work. Most locations operate on a first-come, first-served basis for walk-in service, though many also accept appointments that you can schedule in advance.
Key Takeaways
- Camping World service departments are located at many but not all Camping World locations, so you will need to confirm your nearest location offers the service you need.
- You can schedule an appointment or request walk-in service, though appointment availability and wait times vary by location and season.
- Service costs depend on the specific work required and are quoted before work begins; labor rates and parts pricing vary between locations.
- Camping World accepts most major payment methods and may offer financing options for larger repairs, though terms depend on the location.
Finding a Camping World Service Location Near You
Camping World has retail locations in most states, but not every location has a service department. The company's website includes a store locator where you can search by zip code or state and filter results to show only locations with service bays. You can also call a location directly to confirm what types of service they offer.
Service availability and hours vary widely. Some locations operate service departments six days a week, while others may have limited hours or seasonal schedules. Winter months often bring longer wait times at locations in warmer climates where RV owners concentrate their travel. Calling ahead to understand current wait times and appointment availability is more reliable than assuming you can drop in and be seen the same day.
How to Schedule Service or Request Walk-In Appointments
Most Camping World service departments accept appointments by phone or through their website. When you call or book online, you will typically provide your RV type, the specific work needed, and your preferred date and time. The service advisor will give you an estimated wait time and may ask questions about your vehicle to prepare for your arrival.
Walk-in service is available at many locations, but you may wait several hours depending on how busy the service bay is. During peak travel seasons (spring and summer) or in popular RV destinations, walk-in waits can extend to a full day or longer. Scheduling an appointment in advance gives you a reserved time slot and reduces uncertainty about when your vehicle will be ready.
What Information and Documents to Bring
Bring your vehicle keys and your RV's registration or title. The service advisor will need to know your RV's make, model, year, and current mileage. If you have previous service records from Camping World or another shop, those can be helpful — they show what work has been done and what may need attention next.
Write down a clear description of any problems you have noticed: noises, warning lights, systems that are not working, or performance changes. The more specific you are about when the problem occurs and what it sounds or looks like, the faster the technician can diagnose the issue. If you have already had the vehicle looked at elsewhere, bring any diagnostic reports or estimates you received.
How Service Costs Are Quoted and Charged
Camping World charges for labor by the hour and charges separately for parts. Labor rates vary between locations and depend on the type of work. A technician will inspect your RV, diagnose the problem, and provide a written estimate before beginning work. You have the option to approve or decline the estimate.
Parts are charged at the price Camping World pays plus a markup. OEM (original equipment manufacturer) parts typically cost more than aftermarket alternatives, and the service department can usually offer both options. Some repairs require parts to be ordered, which adds time to the job. The service advisor will tell you if a part is in stock or needs to be ordered and how long the delay will be.
Payment methods accepted include cash, credit cards, and debit cards. Some locations offer financing through third-party lenders for repairs over a certain amount, though terms and availability vary by location. Ask about financing options when you receive your estimate if the cost is higher than you expected.
Warranty Coverage on Service Work
Camping World typically warrants its service work for a set period — commonly 12 months or 12,000 miles, whichever comes first — though warranty terms can vary by location and type of repair. The warranty covers the labor and parts if the same problem recurs within that timeframe. Warranty coverage does not extend to wear items like brake pads or filters, which are considered consumables.
Keep your service receipt and any warranty documentation. If a covered problem develops after you leave, contact the service department that performed the work. You will need to bring the vehicle back to that location for warranty service; coverage may not transfer to a different Camping World location.
What to Do If You Have a Problem With Your Service
If you believe the work was not done correctly or a covered repair fails shortly after service, contact the service manager at the location where the work was performed. Explain the problem and provide your service receipt. The service department will re-inspect the vehicle and determine whether the issue falls under warranty.
If you cannot reach a resolution with the service manager, Camping World's customer service department can be contacted through the main website. Document everything: keep your receipts, take photos or videos of any problems, and write down dates and names of people you spoke with. Having this record makes it easier to resolve disputes if they escalate.
Frequently Asked Questions
Can I get service at any Camping World location, or only the one where I bought my RV?
You can use the service department at any Camping World location that offers the service you need. You do not have to return to the location where you purchased your RV. However, warranty work on your RV itself (manufacturer coverage) may require you to go to a dealer authorized by the RV manufacturer, which is different from Camping World's service department.
How long does a typical RV service appointment take?
straightforward services like oil changes or tire rotations may take one to three hours. More complex work like engine diagnostics, plumbing repairs, or electrical system troubleshooting can take a full day or longer. The service advisor will give you a time estimate when you schedule or arrive. Some locations offer loaner vehicles or waiting areas if you need to stay nearby.
What if my RV needs a part that is not in stock?
The service department will order the part and give you an estimated arrival date. You can either wait for the part to arrive and have the work completed, or you can pick up your RV and return when the part is ready. Some locations charge a storage fee if your vehicle sits in the service bay for an extended period while waiting for parts.
Does Camping World service RVs made by brands other than those sold at Camping World?
Yes. Camping World service departments work on most RV brands and types. However, some specialized repairs or warranty work may require you to visit a dealer authorized by the RV's manufacturer. Call ahead to confirm that the location can handle the specific work your RV needs.
Can I watch the technician work on my RV?
Most service departments do not allow customers in the service bay for safety and liability reasons. You can ask the service advisor for updates on your vehicle's progress, and they can explain what was found and what work is being done. Some locations may allow you to view your vehicle briefly if you ask, but this is not may provide.